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IHG Army Hotels Fort Campbell

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IHG Army Hotels Fort Campbell
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28 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Fort Campbell, Kentucky
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 4, 2016

This place is very close to everything you need when you are pcsing or Etsing I prefer Richardson Lodge which is still apart of the same group as it is down out of the way great for your family to stay as well

Helpful?
Thank trudimcphee09
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to share your thoughts regarding your stay with us at IHG Army Hotels-Fort Campbell. We are glad to hear that you enjoyed your stay with us and that the location of Richardson Guest House was convenient and had all the amenities that you needed. We look forward to welcoming back next time that you... More 

Madison, Alabama
Level Contributor
654 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 382 helpful votes
2 of 5 stars Reviewed May 26, 2016 via mobile

15-26 May 2016, I was a guest in room 4110 at the hotel on post near gate one. The staff was professional and friendly, no issues whatsoever. The hotel however, well it's a bit worn. My bathroom looked like a DIY failure with both chipped paint and spackle on the walls in places. I was extremely pleased with the comfort... More 

Helpful?
Thank kkibby43
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Dear Valued Guest, Thank you for your much appreciated feedback and business. We truly apologize for any issues you had during your stay. We value all of our guests feedback and always try to provide the best guest experience as possible. We have completed a thorough inspection of the room, and our pest control company that provides our regular monthly... More 

Travelers are raving about these Fort Campbell hotels

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 27, 2016

Once again the military takes care of their own. This hotel met that satisfactory rating of a military guest lodging facility. They were in the midst of remodeling and half of the units were unavailable, but we booked three rooms as walkins. The elevator was out of operation in this two story facility. Nevertheless we were completely satisfied with our... More 

Helpful?
Thank Proyrd
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to share your recent experience here at IHG Army Hotels-Fort Campbell. We are so glad that you enjoyed your stay. We are excited about our renovations and all of the new amenities that we will be able to offer our guests. We are currently working on getting our elevator repaired, and expect that we... More 

Dixon, Missouri
Level Contributor
98 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 21, 2016

We were at Fort Campbell explore future housing options. We decided to stay at the IHG property on base. The staff was great with getting us checked in and providing the information we needed in order to find our way around. We had a room the was very large which provide plenty of space for this longer stay. Our only... More 

Helpful?
Thank vince b
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to tell us about your recent stay with us at IHG-Army Hotels Fort Campbell. We are so glad that you enjoyed your stay and our staff. It is good to hear that our customer service stood out. As you know we are currently undergoing renovations and will have completely renovated rooms, including the furnishings.... More 

Brook Park, Ohio
Level Contributor
221 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed April 18, 2016

This is the third "on post" IHG property we have stayed at in the last few months, and this was not very good. It started when I checked my reservation on my phone when we were near the destination, and found that it had been changed. (without my knowledge) Not only was it changed to a different room type, but... More 

Helpful?
1 Thank momof3BrookPark_Ohio
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to let us know about the recent issues that you experienced during your stay with us. We apologize that you had issues with your reservation and understand how frustrating that must have been. We are currently undergoing renovations, and recently experienced some unforeseen issues with that process that forced us to have to move... More 

Killeen, Texas
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed January 15, 2016 via mobile

Came in during a move and found out they were renovating the hotel. Construction debris was everywhere but never seen anyone working to upgrade the hotel. Rooms were old and had the old green "carpet" (felt more like turf). Internet only worked about a quarter of the time we were here, and breakfast was nonexistent. Save ur money, go somewhere... More 

Helpful?
2 Thank Donald G
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to let us know about the issues you encountered during your stay. We apologize that your stay with us at IHG-Fort Campbell was unsatisfactory. We are indeed undergoing renovations and we have experienced some timely delays. Are completion date is now set to be the summer of 2016. These renovations will provide our guests... More 

Radcliff, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 23, 2015 via mobile

Reserved on-line after reading check-in was in different building but website said breakfast included. Checked in to only to find out bfast was included but only where we checked in....3 miles from where we were staying. Then we asked the clerk nicely if there were any rooms available in building with bfast since the website was in error. She smiled... More 

Helpful?
1 Thank Steve K
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

We would like to thank you for taking the time to let us know how your stay was with us at IHG-Fort Campbell.We apologize for the issues that you experienced during your stay. We will review the information on our website for accuracy. We do have two separate properties. A complimentary breakfast is provided at the Turner Guest House to... More 

Paxton, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 4, 2015 via mobile

We stayed here on a drive through Kentucky after vacation. We needed a place to sleep for just one night. This place barely fit the bill. We had to go to a completely different building to check in, when we did the clerk tried to charge us a different price than what we were quoted. When we finally got to... More 

Helpful?
4 Thank LindziBB
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to let us know of the issues that you experienced during your stay here with us at IHG-Fort Campbell. We deeply apology for the issues that you experienced here during your stay. We are currently undergoing renovations and are completion date is scheduled to be in spring/summer 2016. This renovation will provide our guests... More 

2 reviews
4 of 5 stars Reviewed July 4, 2015 via mobile

Pow. Great place for price and location. More to as they go through a transition to a holliday inn express. Room could have been notched up a bit by housekeeping yet the great service The young man at the front desk was super ( Antonio) i think. Breakfast was just what we needed.

Helpful?
Thank Maurice S
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you so much for taking the time to write a review about IHG Army Hotels on Ft. Campbell. We are glad that you enjoyed your stay with us and that you received great customer service. We know that you have many lodging options when coming to the area and we are ecstatic that you choose us. We look forward... More 

HHI
Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 2, 2015

We stayed one night at the IHG on post in May during our PCS move. It is very old. I did not want to walk on the carpet without shoes. We also had to pay a $75. non-refundable pet fee and $10. for a roll away bed. Only one of the power outlets in the room was working. There are... More 

Helpful?
2 Thank HHICNSAND
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you so much for sharing your experience and choosing to stay at IHG Army Hotels on Ft. Campbell. We appreciate our guests sharing their thoughts about their stay, so that our management team and staff know what areas need improvement. Our main objective is to ensure that our military families and friends receive the best service possible, and we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking

Additional Information about IHG Army Hotels Fort Campbell

Address: 82 Texas Avenue, ** Military / DoD only **, Fort Campbell, KY 42223
Location: United States > Kentucky > Fort Campbell
Number of rooms: 200
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