To be honest I was a little leary about a lot of the recent reviews being from one time contributors. Often a sign of a property attempting to boost their ratings. So I went into the property with a bit of skepticism. I'm happy to report this facility earns its ratings.
Was needing to find a pet friendly hotel in Northern Kentucky for a trip home. I could not have been happier with the service I received, whether the initial phone call or my arrival and stay there. Amy handled my call and set up perfectly, and Kelsey handled my check in splend…
Stopped during his trip to Creation Museum...arrived late and were surprised by fresh cookies and milk..staff was very friendly and went out of there way to help you..one of the best breakfast buffet i have had...room was average but staff made up for this..would stay here again
The staff were quite cheerful, friendly and helpful. The facility was clean and well maintained. The room was tidy and very well lit. And the king bed was amazingly comfortable. This was a pleasant stay that we hated to say goodbye to.
I often stay at BW locations and this is one of the best! The staff are excellent and attentive. The room was clean and they provided water and snacks at check in. The front desk staff were very helpful.
"Back room, any floor"
"ALL of our group had very comfortable rooms with nice decor."
"ice machine is on my ground floor!"
"All floors seem quiet away from the elevator"
"Service was 5, location was 5, rooms were clean and beds were comfortable-5."