We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Inn Florence

Certificate of Excellence
GreenLeadersGold level
Hotel website
Hotel deals
7821 Commerce Drive, Florence, KY 41042-1569
Special Offer
BEST VALUE RATE BOOK NOW
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Inn Florence
View Map
Add Photo Write a Review

484 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Woodstock, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is a good place to stay. The location is quiet but close to the Interstate. Service is excellent.When the room was checked out, found that the room was not made up and smelled of smoke. Requested a room change and was immediately upgraded to a much better room for the same price. Breakfast was good.

Review collected in partnership with Best Western

Helpful?
Thank Dave M
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Good Morning and thank you for taking time to write a review. I would like to apologize that the room you were first assigned was not ready for you to go in but I am glad to hear it was quickly resolved and that you were satisfied with you stay here at the Best Western Inn! We hope that you... More 

Brooksville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you want a clean room with refrigerator, microwave, blow dryer and coffee maker at an affordable price, then this is the place for you. Staff were very friendly and helpful. Coffee and fruit in lobby 24/7.

Review collected in partnership with Best Western

Helpful?
Thank Kelly H
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Good morning and thank you for your review! I am glad you found everything to be accommodating for you and that you enjoyed your stay! We strive to make sure our guest have everything they need and want to make sure you feel like you are at a home away from home! Hope to see you again soon! Have a... More 

Port Austin, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Have staying at this motel for approximately 12 years on our way to and from Florida. It is a very clean and well kept motel and the staff is nothing but great. We plan to stay here for many more years.

Review collected in partnership with Best Western

Helpful?
Thank Larry S
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Good Morning ma'am and thank you for taking the time to write a review! We appreciate your loyalty and love for our hotel and can't wait to you see you next time! Sincerely, Destiny Feeley Front Office Manager More 

Birmingham
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A typical mid range American hotel, large rooms ( 2 queen beds) table big bathroom. What made it was the staff, really nice genuinely friendly people, couldn't do enough to help. The hotel breakfast was adequate, typical buffet style, reasonable times in the week and weekend. The hotel has no food in the evenings but across the road is a... More 

Helpful?
Thank angNpete
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Good morning and thank you for your review! We are pleased to hear that you had an enjoyable stay and hope to see you again soon! Sincerely, Destiny Feeley Front Desk Manager More 

Peebles, Ohio
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

BRING KELSEY BACK! Where has she been? She's a full time worker yet I haven't seen her lately. She's the most incredible people person I've ever met. No one else that works the front desk is even comparable. She the most helpful, polite, makes the stay 100xs more enjoyable. If she's gone we're never coming back, and we've been here... More 

Helpful?
Thank CElaine23
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Thank you for your wonderful compliment on our team member; we strive to have members that enhance our guests experiences. We are thrilled to have Kelsey enlighten our guest with true customer service. We hope that you give our other team members an opportunity to enhance your stay as Kelsey has in the past. Thank you again for the wonderful... More 

Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Waited a few weeks to write this review, as I wanted to fully think through my thoughts. After staying at this property, I was very surprised at the high TA ranking. Background: I did not pay for my two nights, instead I redeemed points from a credit card rewards program. If I had indeed paid, I would have talked with... More 

Helpful?
Thank JanetNS
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Hello and thank you for taking the time to give us a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Franklin Square, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It's great to find a reliably clean and comfortable motel in a place that you visit several times a year - that's what we've found at this Best Western. The rooms, and motel in general, are clean, with well-functioning amenities. The welcome was professional and friendly, with quick attention to needs (there was no luggage rack in our room -... More 

Review collected in partnership with Best Western

Helpful?
Thank 207berts
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Good Morning, I hope you are doing well today! Thank you so much for this kind review. I'm glad you have found a home away from home with us here at the Best Western. Also glad I could take care of your small issues you had and that Jeff helped make your stay pleasant as well! Again thank you for... More 

Street, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2016

The hotel room were large and clean. Felt a little uneasy at times when travelling back late at night and travelling just with my son. It wasn't the cheapest BW I had stayed at but again it is probably down to the location. Would I stay here again - probably not.

Helpful?
Thank jackiel853
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Hello and thank you for your review. I am sorry that you felt uncomfortable with the location of the hotel but I assure you that this is actually a very safe area but I understand your concern with traveling alone! I hope that everything else was accommodating for you and that you might choose to stay with us again in... More 

1 review
4 of 5 stars Reviewed December 30, 2015 via mobile

It was an amzing hotel.. The hotel was amazing the people where super nice and they where so welcome.. The breakfast was amazing also everything was close by and all the restaurants where so close shopping center everything is right there I love it and again I would Love to stay

Helpful?
Thank Aldin R
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Thank you for your wonderful review, we greatly appreciate it and we do hope to see you again soon! Sincerely, Destiny Feeley Front Office Manager More 

North Royalton, Ohio, United States
2 reviews
5 of 5 stars Reviewed December 27, 2015

At the Best Western Hotel in Florence Kentucky you will be assured of a clean, room, good breakfast and a very friendly staff. This hotel is conviently located to shopping plenty of good restaurants in the area and very easy to find, right off the freeway.

Review collected in partnership with Best Western

Helpful?
Thank Mary B
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Thank you for your wonderful review! Glad you had a pleasant stay and we hope to see you again soon! Sincerely, Destiny Feeley Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (9)
Viewed
Bathroom (5)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Hotel & grounds (2)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Florence
0.3 mi away
Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport
0.9 mi away
Homewood Suites Cincinnati Airport South-Florence
0.8 mi away
Hyatt Place Cincinnati Airport/Florence
Show Prices
Show Prices
Show Prices
1.2 mi away
Springhill Suites Cincinnati Airport South
0.7 mi away
Days Inn Florence
Days Inn Florence
#13 of 26 in Florence
3.5 of 5 stars 508 reviews
0.8 mi away
Value Place Cincinnati OH (Florence)
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay