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Value Place Cincinnati OH (Florence)

Certificate of Excellence
Hotel website
40 Cavalier Blvd., I-75 & Turfway Rd, Florence, KY 41042
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Free Wi-FI
1 room 1 adult
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Value Place Cincinnati OH (Florence)
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99 Reviews from our TripAdvisor Community

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New York
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is not a hotel suitable for business travelers. I was caught in the recent snowstorm in NYC and my flight was cancelled. They refused to offer the courtesy of a credit for the guaranteed stay which is customary for every other hotel I've ever encountered. Also, they do not have the capability of offering you a receipt for your... More 

Helpful?
Thank Russell C
Austin, Texas
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

the stay was average other than our extremely noisy neighbors and the smell of cigarette smoke every time I used the bathroom or walked close to my door. also, the stairwells and common areas wreaked of smoke. the bedding/sheets had cigarette burns (holes) in them. probably won't stay here again

Helpful?
Thank mashtuck1
Heather L, Guest Relations Manager at Value Place Cincinnati OH (Florence), responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case. We hope you reconsider staying with us again in the future. More 

1 review
5 of 5 stars Reviewed 1 week ago

I originally stayed at Value Place for one week last summer. I thoroughly enjoyed my visit. The room was very nice featuring a huge refrigerator, microwave, great cable television, and climate controlled air conditioner/heat. I decided to return to this Value Place location in December for a much longer stay. It is almost February and I am still here. The... More 

Helpful?
Thank Arthur W
Heather L, Guest Relations Manager at Value Place Cincinnati OH (Florence), responded to this review

We are glad to hear you have enjoyed a returned visit to Value Place. Returning guest, like yourself, are the sole purpose of our mission to create the ideal hospitable environment. Thank you for the taking time to let us know how we are doing. We are delighted to have you as customer and hope you continue to enjoy your... More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is not the Westin so don't get confused. Value place is somewhere you can stay for more than a few days and feel welcome. The staff is wonderful and very kind. They have made my stay a joy. I'm not from here and have recently moved for work. I couldn't have asked for a better crew running this place... More 

Helpful?
Thank Heather M
Heather L, Guest Relations Manager at Value Place Cincinnati OH (Florence), responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon. More 

Burlington, Kentucky
1 review
5 of 5 stars Reviewed 4 weeks ago

Having stayed many places over the years, whether it was Corporate Business or Personal, I can truly say that the overall experience was the best by far. The cleanliness, security, and amenities provided were exceptional. The Management and Staff were refreshing. I'd begun to believe that manners and genuine attention to peoples needs had slipped away, yet I witnessed it... More 

Helpful?
Thank Donald P
Heather L, Guest Relations Manager at Value Place Cincinnati OH (Florence), responded to this review

We are thrilled you enjoyed your stay at Value Place Cincinnati (Florence). Thank you for taking time to share your experience with us. We are glad to hear you found your room clean and the staff was friendly. These are both things we strive to provide for our guests. We hope to welcome you back to Value Place soon. More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed December 30, 2015 via mobile

I didn't know what to expect at first, being that I never stayed at an extended stay before, but I enjoyed my stay at Value Place in Florence was wonderful! Excellent service, with well mannered employees; everyone was very welcoming & informative. They made my first time feel very comfortable. I rate my stay a 5/5. Again, wonderful service and... More 

Helpful?
Thank RichardWin2015
Heather L, Guest Relations Manager at Value Place Cincinnati OH (Florence), responded to this review

Thank you for the 5 star rating and your kind comments regarding your recent stay with us at Value Place. We want our guests to have a positive experience and we are glad overall we could do that for you. We hope to welcome you back the next time you're in the area. More 

Frankfort, Kentucky
1 review
1 of 5 stars Reviewed December 5, 2015

Never had I stayed in a hotel that did not have an iron and ironing board in the room. I went to the front desk and asked if I could have one. It was immediately explained that I was lucky the office was still open because the employee was waiting for a pizza. The office didn't reopen until 9 am... More 

Helpful?
Thank David S
Heather L, Guest Relations Manager at Value Place Cincinnati OH (Florence), responded to this review

I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. We wish you the best in your future travels. More 

1 review
5 of 5 stars Reviewed November 18, 2015

I really enjoyed staying in this hotel it was always clean nice room setup well managed all the comforts of home really good security too.I would stay again if I needed a hotel. and also affordable to stay there. good job

Helpful?
Thank dgw d
Heather L, Guest Relations Manager at Value Place Cincinnati OH (Florence), responded to this review

Thank you for leaving such a positive review for Value Place Cincinnati Florence. We are thrilled you enjoyed your stay with us and hope you consider staying with us again in the future. More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2015

Price is right and the staff is top notch in spite of the on-site manager. Rooms and public areas are well maintained, parking safe and secure and surrounded by other hotel/motels so there are always eyes out and about. One thing that could be improved is a small cheap table lamp bedside. I had to go to Walmart to buy... More 

Helpful?
1 Thank Roy S
Heather L, Guest Relations Manager at Value Place Cincinnati OH (Florence), responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed October 29, 2015

Arrived unpacked and as leaving the hotel for a few items Dionne the General Manager ask me if the room was OK. I assured her that I was very pleased with the room and the condition of the room. Bianca also ask me if I was pleased with the room I also assured her too, Very nice and helpful staff... More 

Helpful?
Thank Anthony H
Heather L, Guest Relations Manager at Value Place Cincinnati OH (Florence), responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

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