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SpringHill Suites Cincinnati Airport South

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SpringHill Suites Cincinnati Airport South
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355 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Naperville, Illinois
Level Contributor
108 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for two nights, and found everything satisfactory. When we arrived we had no luggage cart on which to unload our large amount of belongings. The night front desk agent was very helpful. She not only checked each floor for a cart in the hallway, but when none were available, she got us a clean laundry cart to use.... More 

Helpful?
Thank Kidsfirst1
gary o, General Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for sharing your experience at the SpringHill Suites Cincinnati Airport South. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Raleigh, North Carolina
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Here for two nights while visiting Creatuon Museum and the Ark - great location for both - our room was well above expectations and the breakfast was probably the best we have had as a complimentary breakfast

Helpful?
Thank MarriedACanadian96
gary o, General Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for sharing your experience at the SpringHill Suites Cincinnati Airport South through TripAdvisor. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall good value, great location being close to major highways and many restaurant options, but not so much traffic that it's hard to return to. Common areas: clean, modern, spacious. Front desk: friendly, helpful. One staff seem to need a little more work on her English, but she tries. Pool and fitness area very small, even for the size of... More 

Helpful?
Thank John W
gary o, General Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for you comments regarding your recent stay, we apologize that we fell short in the housekeeping department, rest assured your comments have been heard and we are working diligently to ensure a similar situation does not happen again. Thank you for choosing us for your lodging needs. More 

Anderson, South Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

If you like insane then you'll love this place :-( I picked it for the cute little pool and hot tub, could not get near it due to being overrun by children. So I went to bed, got up an hour earlier then I needed due to the wrong time on their clock! Now I go down for breakfast and... More 

Helpful?
1 Thank Michael K
Gregory Roettin... R, Guest Relations Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for the review and staying with us. I apologize for the issues you had with your stay. I will share this review with the team. Thank you. More 

1 review
3 of 5 stars Reviewed July 24, 2016 via mobile

If you stay in this hotel, be sure not to stay in room 224. It's above the little terrace/fire pit area. At 2:30 am ppl were out there laughing and carrying on. Called the front desk so they could ask them to quiet down or move, twice. I ended up pounding on the window to get their attn. I mentioned... More 

Helpful?
Thank Audra G
gary o, General Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for your comments regarding your stay, I am very sorry about the noise issues you had while staying here. Rest assured we had an all staff meeting regarding noise and we are working diligently to ensure this does not happen again. Thank you again and we hope to see you again soon. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2016

The lobby looks fabulous, the rooms were very spacious, clean, and modern. There was plenty of room for 4 people and the fact that the toilet and the shower were in separate areas was a nice touch. The pool is small but very adequate and well maintained. Breakfast was adequate - cold cereals, juice, oatmeal, breads, and eggs.

Helpful?
Thank Tutsy A
gary o, General Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you, we are thrilled to see that you enjoyed your time with us and we look forward to seeing you again when your travels bring you back to the area. More 

Kaysville, Utah
Level Contributor
322 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

A decent place to stay and generally on par with other Springhill Suites across the country. Breakfast is adequate. Rooms are clean and spacious. Staff was very nice. My only complaint was that the air conditioning in my room was terribly noisy and never got the room below 74 degrees when I had it set at 70. So, the nights... More 

Helpful?
Thank Ryan R
gary o, General Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for your comments regarding your recent stay, we truly apologize for the AC being noisy and I can assure you we are working on this so it does not happen again. Thank you again and we hope to see you again when your travels bring you back to the area. More 

Chicago
Level Contributor
142 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed July 18, 2016

We agree with the reviews that it is a very attractive, potentially comfortable hotel BUT be aware that at least some of the rooms are connecting ones and that the soundproofing is terrible! We were next to a family with kids and could hear every word and every scream! We asked to change but were told that the hotel was... More 

Helpful?
2 Thank Melaney R
Gregory Roettin... R, Guest Relations Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for the review and staying with us. I apologize for the issue with the connecting room and the noise. I will share this review with the team and again I apologize. More 

Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed July 17, 2016 via mobile

This hotel was awesome. We stayed October 2015 for our honeymoon. The room was great. Very clean. Front desk was amazing. They have a pool which is good. I had previously stayed for a birthday party so I knew Springhill was a good choice. Breakfast was busy but fantastic. Loved that they had a waffle maker! The lobby is beautiful!... More 

Helpful?
Thank EmilyLinzer
Gregory Roettin... R, Guest Relations Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for the review and staying with us. We appreciate that you have continued to stay here and that in 2015 you spent your honeymoon here. I will share this review with the team and look forward to seeing you in the future. Again Thank you. More 

Franklin, Tennessee
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 15, 2016

We reserved 2 rooms. Our room had a comfortable king-size bed and a sitting area. The other room was for my son's family and had 2 queen-sized beds and a sitting area. We all like the split bathroom arrangement. There is a toilet and small sink in a small bathroom with a door. Then, there is a shower and sink... More 

Helpful?
Thank CATHY V
gary o, General Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for your comments regarding your recent stay, we are thrilled to see that you and your family enjoyed your time with us. Thank you again, and we look forward to seeing you again when your travels bring you back to the area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Cincinnati Airport South

Address: 7492 Turfway Rd, Florence, KY 41042-1376
Location: United States > Kentucky > Florence
Price Range: $131 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Cincinnati Airport South 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Springhill Suites Cincinnati Airport South Hotel Florence
Springhill Suites Florence
Hotel Style:
#3 Family Hotel in Florence
#4 Romantic Hotel in Florence
#4 Business Hotel in Florence
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