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Country Inn & Suites by Carlson Erlanger Ky- Cincinnati Airport

222 reviews
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Traveler (46)
Room & Suite (33)
Dining (6)
Overview
  • Excellent24%
  • Very good33%
  • Average21%
  • Poor12%
  • Terrible10%
Travelers talk about
“red roof inn”(19 reviews)
“waffle house”(21 reviews)
“room was clean”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2.5 Star Hotel
All hotel details
Offers from Country Inn & Suites by Carlson Erlanger Ky- Cincinnati Airport
Special Offer: Stay 2 Nights & Save 15%
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (222)Write a Review
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All reviewsred roof innwaffle houseroom was cleanparking lotwafflesfront desk staffwater pressurewould stay againmicrowave and refrigeratoroutdoor poolupon checkthird floorthe breakfast areashower headthe staff was friendly and helpfulgreat roomhot breakfast
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1 - 5 of 218 reviews
Reviewed December 11, 2017

The hotel is being redone, so construction is happening. The quality of the work is not very good, sorry to say. It looks tacky. It is messy sloppy work. But...Over all, the hotel is nice and it is clean. That is important, clean room and...More

Thank Ireena K
Response from Bankim H, General Manager at Country Inn & Suites by Carlson Erlanger Ky- Cincinnati AirportResponded 4 weeks ago

Thank you for leaving us your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed all of our amenities and the staff helped you have a comfortable stay. We hope to see you again when...More

Hotel's Favorite
Reviewed December 10, 2017

This modestly priced hotel compares well with hotels with rates at twice the price. The comfortably presented lounge next to the breakfast room welcomes you offering newspapers and books to read in a comfortable environment. Breakfast was simple, but quality with something for everybody. The...More

Thank Jerome M
Response from Bankim H, General Manager at Country Inn & Suites by Carlson Erlanger Ky- Cincinnati AirportResponded 4 weeks ago

Thank you so much for your feedback and for taking the time to write about your stay. We are so pleased to hear that you enjoyed your experience. We look forward to seeing you again when your travels bring you back to the Florence/ Erlanger...More

Reviewed December 6, 2017

Stayed one night here. I asked about the hotel and they told me it was an older (Red roof i think) that had been converted. They spent millions and a year so-far to do it. Unfortunately there's only so much you can do with an...More

Thank elindoo
Response from Bankim H, General Manager at Country Inn & Suites by Carlson Erlanger Ky- Cincinnati AirportResponded December 8, 2017

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope...More

Reviewed November 29, 2017

I stayed for 4 nights. Supervisor Christina was so helpful and nice. Whitney, Gracie, Barbara, and Amy i got to know all work front desk. All of these girls are so nice and helpful with anything that i needed. No matter who was working. The...More

Thank travel1usa3
Response from Bankim H, General Manager at Country Inn & Suites by Carlson Erlanger Ky- Cincinnati AirportResponded December 8, 2017

Thank you for leaving a detailed review! We are glad that you had such a pleasant stay with us here at the Country Inn! We look forward to your next trip. Bankim Hirpara General Manager 859-727-3400

Reviewed November 19, 2017

Arrived very late (around 2 AM) and was very disappointed to be put in a room with a toilet that didn't flush. The front desk moved us to another room on the same floor, but that toilet had the same problem. Moved AGAIN, this time...More

Thank MeriAnneG
Response from Bankim H, General Manager at Country Inn & Suites by Carlson Erlanger Ky- Cincinnati AirportResponded December 8, 2017

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Room Service
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Room Service
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$70 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$70 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (46)
Room & Suite (33)
Dining (6)
Hotel & Grounds (30)
Bathroom (5)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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MsMesa
May 19, 2017|
Answer
Response from DaydreaminginKY | Reviewed this property |
As of July 2017, the hotel is still remodeling. The front desk clerk stated the hotel is being converted to a Country Inn & Suites so they're expecting extensive period of construction. Not sure if all rooms have tubs.
0
Votes
marjorie c
November 23, 2015|
AnswerShow all 4 answers
Response from William-Kentucky | Reviewed this property |
I would think so. And according to the Red Roof directory, they offer free airport transportation. I think your best bet would be to call them directly and verify this information. Their number is: (859) 727-3400
0
Votes
Room Tips
"we had 2 rooms, first floor, with one room on each side of hotel. No difference in noise level or light at..."
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"The front desk will offer a room suggestion based on your preferences. Trust them."
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"All rooms are very clean"
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"Water pressure was not that good on the third floor."
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