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Residence Inn Cincinnati Airport

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Residence Inn Cincinnati Airport
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157 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Atlanta
Level Contributor
145 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here one night before a biz meeting the next morning. It was very close to both airport and pretty close to my meeting spot so picked it. A sprawling campus with a lot of folks milling around, really seemed more like an apartment complex. I don't stay at Residence Inns much but I assume this is the norm as... More 

Helpful?
Thank kenuga
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Matthew Levalley matthew.levalley@marriott.com More 

Erie, Pennsylvania
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here last week while in town for business and I was not disappointed. The rooms are spacious, clean and comfortable. The staff was very friendly and accommodating when asked questions about getting around the area. We did not have breakfast at the hotel but it looked like it had all the items one would need for a good start... More 

Helpful?
Thank dcu82
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Cincinnati Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

Lexington, Kentucky
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Marriott would be wise to clone a couple of Matt L.'s to have at several hotels. He was so accommodating, welcoming and friendly. He was cheerful and made us feel comfortable. We were grated early check in which was awesome so we could unload before going to Cincinnati. Our room was clean and at proper temperature - we slept well,... More 

Helpful?
Thank Andria J
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Cincinnati Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

Indianapolis, Indiana
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Booked 2 studio rooms for myself, my husband, mother, and sister for Labor day weekend. Location was perfect for the Ark Encounter and the Creation Museum. I tried Marriott's mobile check in and that was easy and convenient. Cheryl, Daniel, Diane and all of the employees that we encountered were friendly and helpful. Many smiles and warm greetings even in... More 

Helpful?
Thank Erlinda M
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Cincinnati Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

Bellefontaine, Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Definitely NOT a four star hotel. I would say 2.5. My room was not renovated. At the front desk they told me I was being upgraded to a two room suite. I am traveling alone. That is a creepy upgrade. The cabinets are old, the drawer on the stove is wapperjawed and the closet door were off track. The bed... More 

Helpful?
Thank casnco
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Casnco, Thank you for staying with us during your recent stay to the Cincinnati Area, at Residence Inn we take pride in delivering stand-out service to our guests and being a leading extended stay hotel in our area. We place a high priority on your satisfaction, and I was very disheartened to hear your stay was less-than-satisfactory, I have shared... More 

Springdale, Arkansas
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our family stayed here with a large group. The hotel was very accommodating for our diverse group. It's quiet, but close enough to restaurants and things to do. Just hop on the interstate, or run down one of the back roads. Everything was handy. I didn't eat the breakfast there, but my family did and they enjoyed it. There is... More 

Helpful?
Thank theflyinghillbilly
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

theflyinghillbilly, Thank you for taking the time to review our property, at Residence Inn we pride ourselves on being the leading extended stay hotel in the area, and place a high priority on your satisfaction. I have shared your experiences with our staff, and would like to thank you for staying with us. We look forward to serving you on... More 

Bloomville, Ohio
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I took our 2 granddaughter, ages 1 and 4. The 4 year old has Cystic Fibrosis and I told Mollie prior and the staff bent over backwards to accomadate. They run air purifier prior which helped. Everything at this hotel was first rate. We stayed August 26,2016. We went to the Newport Aguarium earlier that day and... More 

Helpful?
1 Thank madstork
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Madstork, First and foremost thank you for staying with us during your most recent stay in the Greater Cincinnati Area. I would also like to thank you for taking the time to share your experience here with us. We place a high priority on Guest Satisfaction and your review is testament to this dedication. We look forward to serving you... More 

Downers Grove, Illinois
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed August 23, 2016 via mobile

We were supposed to stay here but I messed up and made reservations for the wrong night. Totally my fault. But the customer service we received was awful! The clerk told us they were sold out and everything in the area was sold out so we would have problems finding another hotel. She told us to call 1-800-Marriott and went... More 

Helpful?
Thank Traveler09
RI_Cincinnati_CVG, Manager at Residence Inn Cincinnati Airport, responded to this review

Dear Traveler09, Thank you for sharing your recent experience with us. We pride ourselves on our excellent customer service. I apologize for the inconveniences that you experienced from your booking error. I hope you will consider us the next time you are in the area. More 

New York City, New York
Level Contributor
3,469 reviews
343 hotel reviews
common_n_hotel_reviews_1bd8 498 helpful votes
5 of 5 stars Reviewed July 27, 2016 via mobile

A really nice representation of the brand. A great hotel. Location was pretty good. Right near the airport. Clean. The rooms are spacious. I had the luxury of getting upgraded to a two-bedroom Suite. Everything was in order. The service was friendly. Outdoor pool

Helpful?
Thank Bernardo F
Matthew L, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking the time to share your thoughts regarding the Residence Inn Cincinnati Airport. We appreciate your feedback. We will share your feedback back with the hotel staff. Sincerely, Matthew Levalley matthew.levalley@marriott.com More 

Aurora, Illinois
Level Contributor
149 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 19, 2016

Recently we stayed at this property to be close to the river without being in a downtown setting. The property itself from outside seemed to be nice. Sport court, pool and patio area were very nice. The room itself was labelled as renovated in 2014, but in many aspects didn't seem that way. The counters, carpet, artwork and mirrors probably... More 

Helpful?
Thank dan b
Matthew L, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Greetings from the Residence Inn by Marriott Cincinnati-Airport! I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated. Our mission is to execute a level of service that exceeds your individual expectations. As one of our most valued Marriott customers we strive... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
*NEWLY REMODELED!* The Residence Inn by Marriott - Cincinnati Airport is located just 2 miles from the Greater Cincinnati/Northern Kentucky Airport and a quick 10 minute ride from downtown Cincinnati. Our newly remodeled facilities offer all of the amenities of home, and are perfect for business travel, leisure travel, or extended stay. The apartment-style guest rooms all boast a living space, sleeping space, as well as fully equipped kitchen. Complimentary amenities include a daily hot breakfast buffet, evening weekday social hours, Wi-Fi, Sport Court(R), and 24/7 fitness center. Perfect for families, our central location provides easy access to attractions including the Creation Museum, Newport Aquarium, Cincinnati Bengals, and Cincinnati Reds put you right in the action! ... more   less 

Additional Information about Residence Inn Cincinnati Airport

Address: 2811 Circleport Dr, Erlanger, KY 41018-1082
Location: United States > Kentucky > Erlanger
Price Range: $119 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cincinnati Airport 3*
Number of rooms: 150
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Also Known As:
Residence Inn Cincinnati Airport Hotel Erlanger
Residence Inn Erlanger
Erlanger Residence Inn
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