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Residence Inn Cincinnati Airport

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Residence Inn Cincinnati Airport
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150 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Downers Grove, Illinois
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed today NEW via mobile

We were supposed to stay here but I messed up and made reservations for the wrong night. Totally my fault. But the customer service we received was awful! The clerk told us they were sold out and everything in the area was sold out so we would have problems finding another hotel. She told us to call 1-800-Marriott and went... More 

Helpful?
Thank Traveler09
New York City, New York
Level Contributor
3,215 reviews
327 hotel reviews
common_n_hotel_reviews_1bd8 469 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A really nice representation of the brand. A great hotel. Location was pretty good. Right near the airport. Clean. The rooms are spacious. I had the luxury of getting upgraded to a two-bedroom Suite. Everything was in order. The service was friendly. Outdoor pool

Helpful?
Thank Bernardo F
Matthew L, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking the time to share your thoughts regarding the Residence Inn Cincinnati Airport. We appreciate your feedback. We will share your feedback back with the hotel staff. Sincerely, Matthew Levalley matthew.levalley@marriott.com More 

Aurora, Illinois
Level Contributor
142 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Recently we stayed at this property to be close to the river without being in a downtown setting. The property itself from outside seemed to be nice. Sport court, pool and patio area were very nice. The room itself was labelled as renovated in 2014, but in many aspects didn't seem that way. The counters, carpet, artwork and mirrors probably... More 

Helpful?
Thank dan b
Matthew L, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Greetings from the Residence Inn by Marriott Cincinnati-Airport! I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated. Our mission is to execute a level of service that exceeds your individual expectations. As one of our most valued Marriott customers we strive... More 

Washington DC, District of Columbia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2016

Very nice hotel. The rooms are large and come with kitchenettes which is handy. My only complaint was the lack of light in the rooms. They were a bit dark and dungeony. Breakfast is included and they have a very nice patio area with grills, a fire pit and even a tennis court!

Helpful?
Thank John B
Summerfield, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2016

We always stay at this Residence Inn and now that Daniel is the manager, it is GREAT. We stayed for almost 3 weeks during this trip and look forward to our next visit. We felt right at home, and miss being in Kentucky.

Helpful?
Thank Carol S
Miamisburg, Ohio
Level Contributor
244 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
4 of 5 stars Reviewed May 18, 2016

We had a studio, which was all we needed for a one night stay before flying out the next day. The room was adequate. They provide a shuttle to the airport. The staff was very pleasant and allowed me to park my car until we return. I don't think this is offered for all guests, but I have platinum status,... More 

Helpful?
Thank timesharetraveler11
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

timesharetraveler11, Thank you for taking time to review our property. At Residence Inn our goal is to provide Service So Memorable our guests tell stories about it, your review is testament to this belief. Unfortunately, we no-longer offer the Park N' Fly service do to the limited availability of on-site parking. We look forward to serving you on all future... More 

Ohio
Level Contributor
193 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed May 2, 2016 via mobile

My room had a terrible, strong odor, like a combination of cigarettes and moldy basements. Loud sounds and vibrations coming from other guests simply walking around upstairs, and in the halls. Drapes would not close all the way and were full of holes. Carpet uneven with lumps and divots. The only things I could enjoy here were the hot shower... More 

Helpful?
Thank R0b3000
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

R0b3000, Thank you for taking your time to review our hotel. At Residence Inn guest satisfaction is of the utmost importance. We pride ourselves on being the leading extended stay hotel in the area, and I was disheartened to hear that your stay was less-than-satisfactory. I have shared your responses with the maintenance department, and our staff, and I can... More 

Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 27, 2016

I have stayed at this Residence Inn for about 330 nights over the past 12 months. I have been impressed by Conrad the Assistant Manager, Breakfast and Happy Hour Staff, Housekeeping, and Front Desk Attendants all of whom are pleasant and attentive. For example, after leaving pens, pencils and highlighters strewn across my desk one morning, I returned to find... More 

Helpful?
Thank IloveLubbock
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Dear ILoveLubbock, Thank you for taking time to review our property, at Residence Inn we pride ourselves on being the leading Extended Stay hotel in the Greater Cincinnati Area. At our hotel Guest satisfaction is of the utmost importance, and I am truly sorry to hear that we failed to meet those expectations, I will review these details with our... More 

Fort Wayne, Indiana
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 26, 2016

Typically our Marriott stays are good, and this one wasn't bad, just left a little to be desired. The hotel said it had been recently renovated, however the cabinetry and the bathroom both looked worn. there were some large cracks in the ceiling, and the 9 of the tiles in the bathroom were broken/cracked. The breakfast staff were nice, and... More 

Helpful?
Thank LovinLifeKT
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

LovinLifeKT, Thank you for taking the time to post your review of our hotel, at Residence Inn we pride ourselves on being the leading extended stay hotel in the area, and continuously work to improve our stay experience for our guests. We completed a first-phase remodel the Summer of 2014, and will be completing a second-phase remodel later this fall.... More 

Rochester, Michigan
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 26, 2016

Stayed here for business trip. The room was large, clean, and quiet. Staff were helpful (although front desk was short-handed, had to wait in line for a while before being checked in). If there is a complaint I'd say the room is a bit outdated, can be modernized a bit more.

Helpful?
Thank sat1979
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

sat1979, Thank you for taking time to review our property, I do apologize for the extended wait time at check-in, your guest experience is our number one priority, and I will share your comments with our staff to improve upon. We look forward to serving you on any future trips you may have to the Greater Cincinnati Area. At Residence... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
*NEWLY REMODELED!* The Residence Inn by Marriott - Cincinnati Airport is located just 2 miles from the Greater Cincinnati/Northern Kentucky Airport and a quick 10 minute ride from downtown Cincinnati. Our newly remodeled facilities offer all of the amenities of home, and are perfect for business travel, leisure travel, or extended stay. The apartment-style guest rooms all boast a living space, sleeping space, as well as fully equipped kitchen. Complimentary amenities include a daily hot breakfast buffet, evening weekday social hours, Wi-Fi, Sport Court(R), and 24/7 fitness center. Perfect for families, our central location provides easy access to attractions including the Creation Museum, Newport Aquarium, Cincinnati Bengals, and Cincinnati Reds put you right in the action! ... more   less 

Additional Information about Residence Inn Cincinnati Airport

Address: 2811 Circleport Dr, Erlanger, KY 41018-1082
Location: United States > Kentucky > Erlanger
Price Range: $118 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cincinnati Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn Cincinnati Airport Hotel Erlanger
Residence Inn Erlanger
Erlanger Residence Inn
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