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Quality Inn and Suites

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Quality Inn and Suites
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167 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Brooklyn, New York
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Perhaps it was just a bad time to stay there. Half of the rooms seemed to be under construction, and I saw one nasty sheetrock panel labeled "keep". I'm not a licensed contractor, but it didn't look like it should have been kept and re-used. On the whole, the rooms weren't very clean. But that's what you get when your... More 

Helpful?
Thank malcolm_groome
Springfield, Missouri
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I was not impressed with our room. The first thing that went wrong was, the lady at the front desk said I had booked a smoking room. I can assure you that was a horrible oversight on my part, but I'm pretty sure I did NOT book a smoking room. She told me that other non-smokers that stay in a... More 

Helpful?
Thank Valerie H

Travelers are raving about these Erlanger hotels

Brookville, Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was nice. Good size rooms. Would have liked to have outlets on either side of the bed. We had a cpap machine and had to pull the mattress away from the wall to find an outlet. Continental breakfast was pretty basic. Staff was very friendly. Would stay again

Helpful?
Thank edillon1210
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay and taking the time to let us know how we're doing. We hope to see you again in the future. Thank you, Tina More 

Level Contributor
6 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

Our family rented one of the king suites with a pull out sofa for what was originally 3 nights. Upon entering the first non-smoking room, we found cigarette burns all over the bed and couch, the bed skirt was torn and hanging off, the ceiling fan was so wobbly we were afraid to even try using it, and several outlets... More 

Helpful?
Thank Melissa H
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, from our entire staff we apologize that your stay was unsatisfactory. We have shared and counseled our staff so that this may never happen again. We are in the process of renovating and hope that in the future you may give us another opportunity so that we may better serve you. Again we apologize, Tina More 

cincinnati
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just needed a stop over for 1 night, this was the most reasonable hotel in the area. It is definitely showing it's age. Our room was clean and comfortable but worn. The leather desk chair was cracked and peeling. Ice machine on our floor was broken had to go up a floor for ice. Front desk was friendly. Biscuits and... More 

Helpful?
Thank marajar
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Thank you for your stay with us and taking the time to let us know how we're doing. We are in the process of renovating and hope you will consider us again in the future. Thank you, Tina More 

Rochester Hills, Michigan
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We were passing by and this was close the highway we can find and had room available and went for it. It was not same as we stayed other state but its was not too bad either. we just needed to get some sleep, was driving long. Rooms were all right and clean. Were okay with over all experience. They... More 

Helpful?
Thank r0seshine
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay. We apologize that you were not 100% happy with your stay. We are upgrading our property and working with our staff to improve in all areas. Again we apologize, Tina More 

Columbus, Ohio
Level Contributor
90 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed August 24, 2016

I stayed here for a concert at the stadium. It was good for the rate at that time. It does have its faults, but you'd have to expect it out of such an aged building. I didn't use the pool, but the people looked as if they were enjoying their time at the pool. The staff was very friendly at... More 

Helpful?
Thank 4realguy
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Thank you dear guest for taking the time to let us know about your stay. We hope to see you again in the future. Best Regards, Tina More 

English, Indiana
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 24, 2016

Our flight to Baltimore was cancelled so the airlines gave us this hotel. It was FILTHY, smelled and downright creepy. Some man, think he was a manager or owner kept coming to the door saying has someone cleaned your room?? We'd just checked in. They had cleaned but it was not clean. We were stuck there but they could have... More 

Helpful?
Thank nickspumpkin
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 24, 2016 via mobile

Room was nasty. Staff was rude. Beds felt uncomfortable. Ive stayed in plenty of hotels before. We go away once a month. This month was here. And we will not be back. Unbelievable how guests are treated.

Helpful?
1 Thank amanda b
Level Contributor
4 reviews
1 of 5 stars Reviewed August 23, 2016 via mobile

I looked at the overall rating and figured it would be ok for a quick one night stay. We had been driving through the rain and just wanted somewhere to stay for the night and get back on the road in the morning. When I booked our room it didn't say it was a smoking room. When we got there... More 

Helpful?
Thank Taylor T
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
New management, newly remodeled rooms. We are right off 275 towards the Cincinnati Airport (2 miles from the airport). Just 5 minutes from many shopping facilities and restaurants. Just 20 minutes from the casinos, 5 minutes from the Turfway Park Race Course, 10 minutes from Main Straus in Covington, 15 minutes from downtown Cincinnati. ... more   less 

Additional Information about Quality Inn and Suites

Address: 1805 Airport Exchange Blvd, Erlanger, KY 41018-3132 (Formerly Baymont Inn)
Location: United States > Kentucky > Erlanger
Price Range: $78 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn and Suites 2*
Number of rooms: 107
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Also Known As:
Baymont Inn Erlanger
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