This was a good hotel with knowledgeable and helpful staff who were courteous and called us by name. The room was clean and well-appointed, and was a suitable home base for family of 4 staying 4 days while exploring Mammoth Cave, Bardstown & Louisville. Decent and filling…
Joshua was so nice to me when i came in tonight . Good customer service !! Definitely would be one of the top hotels I’ll come back too ! Or even recommend to people looking for somewhere to stay just for the weekend .
Very professional staff. Manager and desk clerk went above and beyond to help us out. We have stayed here for a few years now. Every time we are impressed by the extremely clean rooms and friendly staff.
I stayed for 3 days while attending a family event, from arriving to leaving the staff where 1st class, special mention to Samantha who made me laugh and to Joshua who was ever so helpful with taxis and general all round customer service. This hotel is older than some and could…
Room was clean and nicely kept . People at front desk were very helpful ,Had trouble getting online had to call desk to come and help. He said others had the same problem ,he was able to get me online. Then came breakfast when we got to the cafe their was no eggs or meat. I…
"Best rooms can be found at some other hotel, such as a Holiday Inn."
"ask questions to receive the accommodation that you desire"
"Convenient location, AAA discount"
"Stay on second floor. Elevators too old and slow for third floor, and many rooms on the first floor were complaining about ants/insects."
"higher floor away from elevator"