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Maya Ubud Resort & Spa

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Jl. Gunung Sari, Peliatan, Ubud 80571 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$159
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Free cancellation until 06/17/22
Hotels.com
Expedia.com
$159
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Free cancellation until 06/17/22
Priceline
Booking.com$159
Official Site$261
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (3643)
Room & Suite (670)
Pool & Beach (480)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 13 hotels in Peliatan
Location
Cleanliness
Service
Value
Travelers' Choice
Luxury resort located in the central of Bali, between the river valley and rice terraces of Ubud. Rooms and villas with all the comfort and conveniences you would expect. An ideal choice for those looking for luxurious facilities, peace and tranquility in beautiful surroundings with personalized service and excellent food.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Mini golf
Babysitting
Parking
Wifi
Paid internet
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Plunge pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Tennis court
Bicycle tours
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Spanish, Chinese, Indonesian and 1 more
2729Reviews83Q+A100Room tips
Traveler rating
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Popular mentions
VJS19 wrote a review Jan 19
Jakarta, Indonesia93 contributions57 helpful votes
+1
We had a great stay at Maya Ubud, the hotel well maintained and great hospitality service from the staff. It would be nice to have more varieties of food for breakfast. And pay extra attention for housekeeping when we requested to cover with extra curtain for clear window between room and bathroom, we have to called twice, it takes over 3 hours to put the curtain to cover the window (the wood blind still can see inside the bathroom). However, we would come back here at Maya Ubud for our next trip.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Resort Manager, Owner at Maya Ubud Resort & Spa
Responded yesterday
Dear VJS19, Thank you for choosing Maya Ubud Resort & Spa and for taking the time to tell us about your experience here with us. We do apologies for inconvenience cause of wooden blind concerns, it will not happen again on your next stay. Then since we have reviewed the breakfast variety and just changed recently either with more tasteful for sure will be making your next stay more enjoyable. Looking forward to welcome you back soon. Regards, I Wayan Mara Resort Manager
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Natasya Astrid wrote a review Dec 2021
Jakarta, Indonesia12 contributions11 helpful votes
A very beautiful premise, surrounded by lush trees and amazing river. However, it can be seen that the property is aging and the staff are mostly seniors. Not the kind of service you can expect in a 5-star hotel, by all means they staff are friendly and hospitable but nothing special in particular. The room itself is spacious and clean, but the pillows can be improved. They're lacking in volume - all pillows are very soft ,that I didn't manage to get a good night sleep. The walls are somewhat thin, I can hear activities in the next room. All in all, I was amazed by the 2 swimming pool, the river view and jungle view. Made me feel like transported into another world. Thumbs up for the complimentary services such as yoga, pilates, rice paddy walk and afternoon tea.
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Date of stay: December 2021
Value
Cleanliness
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Response from Jesus Gisbert, General Manager at Maya Ubud Resort & Spa
Responded 3 weeks ago
Dear Ashtridity, First of all, I would like to thank you for your stay and comments, excellent feedback for us to grow. Regarding your pillow comments, we have a pillows menu selection available for all sorts of needs. I am happy to hear that you appreciated our free activities; we are planning on adding more exciting ones: maya farm, kids club. Hopefully you can experience them in the future. Best regards
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Geneva wrote a review Dec 2021
Jakarta, Indonesia4 contributions2 helpful votes
When we booked this hotel, we had expectations of a 5 star hotel in terms of quality of service and facilities. When we checked in and had a short tour, boy we were surprised. Only 1 restaurant is opened for bfast with poor protocol (the guests were serving themselves food from the buffet area without wearing masks and the staff were just standing there not saying or doing anything). Usually during the pandemic situations, 5 star hotels would ask the guests to order food from the menu for health and safety. The bar didn’t really have much variety of snacks or nibbles to accompany our afternoon drinks. My mojito was delicious though. The staff were very friendly too. Our room was beautiful.. I expected a bigger size villa for a 2 bedroom unit.. but it was still nice. We have our own private swimming pool and jacuzzi which the kids enjoyed. The view was beautiful lush green of the forest. In the morning we’d have some suprise visit from the monkeys (make sure you don’t leave anything outside at night if you still want to see them the next day). Housekeeping was another story though, it was not done cleanly and thoroughly. The toilets were still dirty and smelly, the water taps still had stains on them, the dirty drinking glasses were not cleared out, the cloth and mop they used to clean the room was smelly so after they left there was a lingering stale smell that I had to open the doors to air the room 😓 the floor was still dirty because when i wiped the wet floor with the white floor mat, it was black There are 2 big swimming pools in the complex.. we only used 1 because the other one which is near the river is closed (such a pity, it would have been so nice to swim there with a beautiful view of the river). The 25m lap pool was nice and clean with a pretty view of the forest. There’s 1 lifeguard on duty but don’t expect to have anyone to serve you for nice drinks or snacks by the pool like in any other 5 star resorts.. there weren’t any. We understand with the pandemic it has been such a challenge to maintain the resort. You may simplify the menu or reduce the number of staff on duty, but NOT the quality of service. This is the hospitality industry afterall. We expected a 5 star service from a 5 star rated resort. We didn’t get that at the end. I hope after the pandemic end, this resort can return to it’s former glory. Such a shame when other resorts still manage to sustain their services, but Maya is losing it.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Jesus Gisbert, General Manager at Maya Ubud Resort & Spa
Responded Dec 16, 2021
Dear Connector49536878937, First of all, I would like to thank you for your comments and stay, that allows us to grow and understand how to improve our performance. During the month of November, we indeed had a reduced food offer, due to the renovation of our main kitchen. As of the end of the month, we were fully ready and we recently launched our new Tree Bar menu, that has been positively valued by our guests. I am very concerned and would like to apologize for the housekeeping struggles you found in your Villa. I have shared my concern with the Team to learn from our mistake. Despite being scored highly in all major sites, individual mistakes do happen and I can only apologize and learn. Since the start of the pandemic, no Maya Ubud Resort & Spa members have been dismissed of their duties, and we can proudly say that we are still employing the same amount of members that before pandemic. Once again, I am sorry for the made mistakes, hoping to see you amongst ourselves in the future.
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Alexandre A wrote a review Dec 2021
Jakarta, Indonesia87 contributions75 helpful votes
Superb service from all the staffs. Room very clean, spacious, very good design, love the view from the balcony. Every parts of this hotel are instagramable : The lobby entrance, Resto sun deck, both swimming pools, all the way from rooms to the riverside pool so awesome, can't stop taking photos. Foods are delicious, superb afternoon tea. So close to main attractions and best restaurant at Ubud. definitely will comeback with the family..
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Date of stay: October 2021
Value
Cleanliness
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Response from Jesus Gisbert, General Manager at Maya Ubud Resort & Spa
Responded Dec 16, 2021
Dear 874alexa, First of all, I would like to thank you for your comments and stay. It is lovely to hear that you had an excellent time amongst us. Hopefully we can see you soon, best regards
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dessydania wrote a review Nov 2021
Surabaya, Indonesia28 contributions8 helpful votes
MAYA is a brand for real balinese hospitality. Staffs are friendly and very attentive making sure all our needs are fulfilled. Really feel a warm welcome here ❤️ The hotel has a HUGE area, more than 10 ha, with many in-house activities and interesting spots to be explored. I tried walking forest with Mr Duita, very much enjoy it since he is very knowledgeable and also patient. And also don’t forget to try their famous riverside SPA. I was lucky coming there when they have a black Friday deal. The building is quite old, yet still well-maintained and clean. Large bed with very comfy pillows. My only concern is the dental-kit quality, hopefully can provide a better one next time. Surely will come back someday in the future, hopefully soon 👌🏼
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Date of stay: November 2021Trip type: Traveled with friends
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Response from Resort Manager, Owner at Maya Ubud Resort & Spa
Responded Dec 7, 2021
Dear Dessydania, Thank you for staying with us at Maya Ubud Resort & Spa, and also for sharing such a generous & kind review. We are all happy to know that your holiday with us was a memorable one, and that you enjoy our spa and activities. Your leisure guide, Duita, also says hello. Your input regarding the dental kit is dully noted, we will do some improvement on this matter. Again, thank you for your kind review and recommendation for Maya Ubud Resort & Spa. We could not wait to have you stay with us again in the near future. Sincerely yours, Adi Kornelius Resort Manager
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PRICE RANGE
$147 - $334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maya ubud hotel ubud, maya ubud resort and spa
LOCATION
IndonesiaBaliGianyar RegencyUbudPeliatan
NUMBER OF ROOMS
108
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Frequently Asked Questions about Maya Ubud Resort & Spa
Which popular attractions are close to Maya Ubud Resort & Spa?
Nearby attractions include Night At The Zoo (0.7 miles), Serayu Pot and Terracotta (Drawing and Workshop Studio) (0.5 miles), and Yeh Pulu Temple (0.7 miles).
What are some of the property amenities at Maya Ubud Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Maya Ubud Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maya Ubud Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Maya Ubud Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Maya Ubud Resort & Spa?
Conveniently located restaurants include Bee Cafe Ubud, Bale Udang Mang Engking, and Warung D'Atas.
Are there opportunities to exercise at Maya Ubud Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Maya Ubud Resort & Spa have an airport shuttle?
Yes, Maya Ubud Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Maya Ubud Resort & Spa have airport transportation?
Yes, Maya Ubud Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Maya Ubud Resort & Spa located near the city center?
Yes, it is 0.5 miles away from the center of Peliatan.
Are any cleaning services offered at Maya Ubud Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.