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Extended Stay America - Cincinnati - Covington

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650 West Third Street, Covington, KY 41011
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Extended Stay America - Cincinnati - Covington
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62 Reviews from our TripAdvisor Community

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Batesville, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The front desk employees Brandon, Tim, and Andrew are very helpful with reservations, amenities, and information. Never any flaws with the many reservation I have made in the past. If I happen to be tardy on advancing my reservations, and they get booked up they have in the past shuffled other reservations in order to complete my reservation. They have... More 

Helpful?
Thank Andy K
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to write a review of your experience with us. I'm so pleased to hear that you enjoyed your stay as well as our exceptional customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Hartford City, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Great staff, very helpful. Close to everything that makes the Cincinnati area great. I stay here often and they always make me feel that I am home. The staff always takes care of any needs I have. Plenty of places to eat, and great access to the sports venues.

Helpful?
Thank David R
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for reviewing your experience with us. I am so pleased to read that we were able to provide you with great customer service and a convenient location. I’m thrilled that we were able to accommodate your needs with a home away from home experience! The staff and I would like to thank you again for posting your review.... More 

Covington, Kentucky
1 review
5 of 5 stars Reviewed January 5, 2016

clean,small kitchen,nice bed,great help from the staff,nice location,all the kitchen utencils to make a small meal when i was tired of the fast food scene.i really liked andrew the front desk person.he was helpful in getting me settled and he had knowledge of the sarounding area for better entertainment.

Helpful?
Thank scott h
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments regarding our friendly customer service and all the amenities our hotel has to offer. Once more, thank you for posting... More 

Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2015 via mobile

The hotel has been newly remodeled. It's kept very clean. The staff is very professional and friendly. I stayed for 6 months on a business trip. I would definitely stay there again. It's also very close to downtown Cincinnati and 15 minutes from the airport.

Helpful?
1 Thank csasser01
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our comfortable accommodations as well as our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Jasper, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015

My family and I stayed here while we were vacationing in Cincinnati. The staff was very helpful and friendly. Our room was very clean and comfortable. I will definitely stay there again. Great place to stay!

Helpful?
1 Thank lisa g
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your... More 

Solsberry
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 17, 2015

We have stayed in several hotels for work and personal. This particular Extended Stay America in Covington was exceptional. The staff was very professional and helpful. They provided us with a listing of restaurants within walking and driving distance. I would highly recommend this hotel.

Helpful?
1 Thank drake6699
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to review your stay. I truly appreciate your kind comments regarding our friendly and accommodating staff. I’m glad that you had a great experience at our property! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Huntington, Indiana
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 18, 2015

As name suggests, from the people hanging out outside and in the lobby, it appears that the hotel aspect is just part of what they do. Elevator to our room on 2nd floor. Toilet didn't work, so had to to move to another room. 2nd room didn't have the coffee maker. Bathroom is smallest I've ever seen. It is actually... More 

Helpful?
Thank John G
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will make sure we are thoroughly inspecting rooms prior to guest arrivals. Thanks to your feedback, we can continue to work on providing an... More 

Great Cacapon, West Virginia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 9, 2015 via mobile

This hotel is bare bones. There are no carpets which is great, I think - it's much more sanitary. There's no frills but the bed and the pillows are very comfortable and the sheets were clean as were the towels and the bathroom. There are no extras at the hotel but you don't have to pay for them either !... More 

Helpful?
1 Thank Bonnie A
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for reviewing your recent stay. We are glad you appreciated our clean and comfortable rooms. I’m so pleased to read that we were able to accommodate your needs with our reasonable rates. Thank you again for your review, we hope your travels bring you back to our hotel. More 

Detroit
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 13, 2015 via mobile

We come to Covington a couple times a year as it is a halfway meeting point for our family who are in NC and we Detroit. We will definitely be back. Staff was so helpful and friendly which really made the stay pleasant for us all. The rooms were clean and the kitchen was an excellent bonus. The location was... More 

Helpful?
2 Thank Shhweetie
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you so much for posting a review of our property. I’m thrilled to read that we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our friendly staff, convenient location and our fully equipped kitchens. The staff and I would like to thank you again for posting your review.... More 

Findlay, Ohio
Level Contributor
153 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed August 2, 2015 via mobile

I recommend staying in Covington if you're only going to be in the area for a long weekend or couple days. It's a little bit away from downtown, and the hotels are cheaper. Our stay here was fine. The front desk clerks were nice, and our room was very clean. I do wish there were more breakfast options. There are... More 

Helpful?
1 Thank BGfalcon2012
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for reviewing your recent stay. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. Still, I am glad we were able to provide you with a positive stay overall and that you enjoyed our reasonable rates. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay... More 

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