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Extended Stay America - Cincinnati - Covington

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Traveler (9)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent38%
  • Very good29%
  • Average17%
  • Poor12%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Pets Allowed
2 Star Hotel
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Rooms
May 8May 9
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1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
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All reviewsfull size refrigeratorgrab and goroom was cleancabinet spacebasic toiletriesfront deskhome away from homelong weekendclose to downtowncoffee makerbusiness tripskyline chilinext morninggreat place to staystovekitchenettebrandon
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1 - 5 of 102 reviews
Reviewed 3 weeks ago via mobile

I only stayed for a few days but was very impressed by the staff. They went out of there way to make sure we had everything we needed. The lady at the counter was very friendly. The location is close to the city and there...More

Thank mikekors33
Response from 00esa, Manager at Extended Stay America - Cincinnati - CovingtonResponded 3 weeks ago

Thanks for the 5-star review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you...More

Hotel's Favorite
Reviewed August 22, 2017

After getting this hotel by chance through a "surprise hotel deal", we were excited about it. The hotel was clean,a nd the front desk was kind. We go to Cincinnati, a lot, and any time we are there, we book here! The rooms are spacious...More

1  Thank Elayna A
Response from 00esa, General Manager at Extended Stay America - Cincinnati - CovingtonResponded August 23, 2017

Elayna, it was our pleasure having you as our guest at Extended Stay America. We are delighted to know you loved your comfortable room and our location which made your stay enjoyable. We hope to welcome you back soon. Sincerely, General Manager

Reviewed 3 weeks ago

Thank You for the many upgrades that keep making your hotel a little more like home. The addition of HBO to your cable channel line-up was wonderful. I always enjoy returning to the Extended Stay for the friendly staff and clean rooms. The staff was...More

Thank amberosia67
Response from 00esa, Manager at Extended Stay America - Cincinnati - CovingtonResponded 3 weeks ago

Amber, thank you for returning back to Extended Stay America and rewarding us with your wonderful review. It feels very good to know you were happy with our small touches and you were awed by our spectacular hospitality. Thank you once more for your kind...More

Reviewed 4 weeks ago

I only stayed 2 nights and I wished I had gone with my other choice at first. Very, very nice staff. My regret is that I didn't inform them of my displeasure since it was only 2 nights. Please move your smoking area away from...More

Thank NewWorship2013
Response from 00esa, Manager at Extended Stay America - Cincinnati - CovingtonResponded 4 weeks ago

Thanks for being our guest. We sincerely apologize for the difficulties you encountered while being here and regret that we couldn’t deliver a perfect stay. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the...More

Reviewed March 15, 2018

At check in, staff charged me more than the rate booked online a week prior. They tried to tell me it was because of the taxes, but that was not the case as it would have doubled the tax rate. Even though I had a...More

Review collected in partnership with Extended Stay
Thank jeanneschoening
Response from 00esa, Manager at Extended Stay America - Cincinnati - CovingtonResponded March 16, 2018

Thank you for taking time to post your review. We are sorry to hear there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with staff to improve our guest experience. We appreciate your comments as they...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Multilingual Staff
Room amenities
Microwave
Details
Price range
$96 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$96 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (9)
Room & Suite (9)
Dining (1)
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Room Tips
"stay as far away from Interstate 71 as possible."
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"The interstate is close by but the outside noise level was very minimal.Interior noise from other guests was..."
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"If noise matters, try to get as far away from the highway as possible."
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"Get a room as far away from the highway side as possible"
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