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Extended Stay America - Cincinnati - Covington

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Extended Stay America - Cincinnati - Covington
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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Indiana
Reviewed 4 days ago NEW

When I found out we had to return to Cincinnati for some business, I was fine with staying here at the Extended Stay. I find the staff to be very friendly and more than just a little proud of their town. The front desk clerks again gave us a perfect recommendation for dinner. A nice little place called Montgomery Inn...

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Helpful?
Thank amberosia67
Pulaski, New York
Reviewed 5 days ago NEW

We chose that hotel because on the website it said 7 out of 10. It definitely was not a 7 out of 10. I would give it a 4 out of 10. When we first got there they tried to put us in a room with one bed. The room that they moved us to had two beds but smelled...

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Helpful?
Thank jharvey2017
Europe
Reviewed December 4, 2016

Was happy with my stay here, staff were friendly and the room comfortable with the kitchenette that should I have chosen to would have made looking after myself quite easy although you are close to several restaurants, literally just across the road. The breakfast is a nice simple get you up and on your way feed of coffee, muesli bars...

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Helpful?
Thank dos_worldwide
Manager_11525, Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Your feedback is important. Thank you for sharing. We are glad to know you enjoyed your room, the fully equipped kitchen, and our convenient location. Reading that you would stay with us again is satisfying. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Wilson, North Carolina, United States
Reviewed September 12, 2016 via mobile

We spent 4 nights here! The staff was friendly and helpful. Our experience was just ok. I can't say anything bad but nothing great either. Hotel was dated, no ice machine or pool. It does offer free coffee and a few options for breakfast to take with you. Muffins, grits / oatmeal etc. It was pet friendly which was a...

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Thank Amy N
Detroit, Michigan
Reviewed June 11, 2016

Nice clean room in a good location. Convenient as a stop off expressway. Room are quite large. Good for a cheap place in an expensive location. Lots of places to eat in walking distance. Not a fancy place but very good.

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Helpful?
Thank Bill F
Manager_11525, Manager at Extended Stay America - Cincinnati - Covington, responded to this review

I want to thank you for taking the time to post a review of your stay. We are glad you found our large rooms and convenient location suitable. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

El Paso, Texas
Reviewed May 22, 2016 via mobile

I really enjoyed the month I stayed here. The staff was amazing. They made me feel like I was home. The manager Tim is such a good person, available to lend a kind ear. Courtney is always so cheerful even at 7am and knows were the good restaurants are. Andrew and Brandon were like two older brothers with alot of...

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Helpful?
Thank Clarence A
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to review your stay. I’m thrilled that we were able to accommodate your needs with a home away from home experience! Your comments about our staff were very kind and appreciated, and I will be sure to share your great feedback with the entire team. Once more, thank you for posting your review. We...

Mount Sterling, Kentucky, United States
Reviewed May 9, 2016

Unfortunately this hotel stay had to rank up as one of the worst in my books. The hotel charges a higher rate do to its location near the downtown Cincinnati area. All I can say was it was crusty. The rooms and hallways smelled like mildew. I received a call from someone that was with us at this hotel. Wanted...

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1Thank David C
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate...

Rocky River, Ohio
Reviewed May 2, 2016

This doesn't seem like it's in a great location, but it really is super convenient to so many places. The room was clean, nice space. I believe they were at max capacity so they were low on items like dishes and coffeemaker for the kitchen, but there is so much nearby that we ended up not using the kitchen. Amenities...

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Helpful?
Thank TremontRaven
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for taking the time to review your stay. We appreciate you letting us know about the inconveniences you experienced. In response to your feedback, I will make sure our amenities are properly stocked and that our hotel is properly staffed. We are sorry for these issues, but are pleased to read that you had a satisfactory stay overall....

Fernley, Nevada
Reviewed April 22, 2016

Outstanding staff! Friendly, courteous and solicitous of my needs. I travel across North America extensively on business. Because I pay my own expenses, luxurious accommodations and amenities are not in my budget: safety, cleanliness and a friendly, knowledgeable, accommodating staff are what I look for at a price I can afford. This property met all my needs and surpassed my...

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Helpful?
Thank José L
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our exceptional customer service. The staff and I would like to thank you again for posting your review. We look forward...

Reviewed April 21, 2016

I'll never stay here again, possibly at Extended Stays anywhere. I booked here because I had signed up fairly late to help out with a robotics competition happening at the Cintas Center less than 2 weeks before it started, so many of the teams and other volunteers had booked out other local hotels. The price seemed reasonable, location was great,...

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Helpful?
Thank David T
Manager_11525, General Manager at Extended Stay America - Cincinnati - Covington, responded to this review

Thank you for providing us with details about your stay. I appreciate your comments regarding our staff; however, I sincerely apologize that your experience was not to our company’s high standards. As this hotel’s manager, I can assure you that I will retrain our housekeeping staff and make sure we are thoroughly inspecting our rooms prior to guest arrivals to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Cincinnati - Covington

Address: 650 West Third Street, Covington, KY 41011
Location: United States > Kentucky > Covington
Price Range: $122 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cincinnati - Covington 2.5*
Number of rooms: 102
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Also Known As:
Extended Stay Covington
Extended Stay America Covington
Covington Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Cincinnati - Covington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“One in another hotel”
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“Ask for a updated room”
 of 5 bubbles 438sueg, Dec 31, 2014 | Read review
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