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Sleep Inn & Suites

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466 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Aledo
Level Contributor
11 reviews
8 hotel reviews
2 of 5 stars Reviewed 1 week ago

Upon arrival, our room rate was increased-different price than what was stated online. We would have been ok with the rate increase if it was worth the money. F.Y.I. IT WASN'T. We grabbed our bags and waited for the elevator. Then we thought what we heard was a woman scream. It was the sound the elevator doors make when they... More 

Helpful?
Thank Susan P
gmky088, General Manager at Sleep Inn & Suites, responded to this review

Thank you for responding to this online survey. On behalf of our entire staff, I would like to apologize for not exceeding your expectations. Your feedback is very important to us and we will use this information to ensure a clean, comfortable stay for our guests in the future. Please give us another chance to make your stay a memorable... More 

2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

The hotel rooms were filthy, bugs all over the two different rooms they switched us to. The bed skirt had children's stickers stuck to it along with some brown matter I was not going to smell to figure out what it was. Dust bunnies along the edges of every room. The arcade/game room was horrid with knives in the claw... More 

Helpful?
Thank Jeremy H
Lake Jackson, Texas
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The family had a very nice stay and it was easy to get to the park. Breakfast and Internet are a family requirement, and they were met. After getting caught in the rain, we used the dryer so we didn't have to pack wet clothes. We would stay again.

Helpful?
Thank EdAmyZD
gmky088, General Manager at Sleep Inn & Suites, responded to this review

Thank you for a great review. We do serve a hot complimentary breakfast, that boasts eggs, sausage, biscuits and gravy, as well as, waffles. Our wifi is completely free, too. I am happy that you had a nice stay with us and please come back and see us again soon. More 

Level Contributor
13 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for one night. The staff was friendly, large clean room with a king size bed. Facilities were nice. Breakfast was good eggs, sausage, cereal, muffins, waffles. Plenty to choose from. And its close to Mammoth Cave. We really enjoyed our stay.

Helpful?
Thank Justin W
gmky088, General Manager at Sleep Inn & Suites, responded to this review

Thank you for replying to this survey about your recent stay. Your review is awesome!! Your compliments of our breakfast and rooms is outstanding. I am pleased that you had a great time. Stay with us again soon. Have a wonderful day. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

After reading some of the reviews, I was nervous about staying here, but for the price it exceeded expectations. The people who checked us in were friendly and able to answer our questions about local attractions and things to do. The rooms and common areas were clean and inviting. The indoor pool is extremely small. If you are looking for... More 

Helpful?
Thank Chris L
gmky088, General Manager at Sleep Inn & Suites, responded to this review

Thank you for choosing us as your home away from home. I am so proud of our staff for exceeding your expectations. Our front desk can direct you to many town favorites and exciting attractions. Please stay with us again soon. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Booked through Expedia and something went wrong. The reservation was not showing. The young girl at the desk named Emily was extremely rude and not helpful. I was told it was her problem she didn't book it. She offered no help or advice. When I asked her to write her manager's name down she flat out refused. It was 12:00... More 

Helpful?
Thank Ingrid J
Tampa, Florida
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This was our best hotel choice in a city with limited options. For now, it's the newest hotel in Cave City with the highest ratings on TripAdvisor. That being said, it's still a 2-star resort, and its definition of "suite" is that they swap a second bed for a sleeper sofa. (I expected at least a partial wall for the... More 

Helpful?
Thank TampaEditor
gmky088, General Manager at Sleep Inn & Suites, responded to this review

Thank you for choosing our hotel for your stay. Children do love our pool and I am glad that yours enjoyed it. Please stay with us again on your next trip our way. Have a great day! More 

Sullivan, Indiana
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff was very friendly although we had to walk thru their smoke EVERYTIME we left the building. Housekeeping staff seemed nice when we needed extra towels. Breakfast lady was working herself to the bone keeping up with all the guests. The second day we were there--everything was broke. The juice machine broke. The elevator broke. The ice machine broke. Walking... More 

Helpful?
Thank Kelly W
gmky088, General Manager at Sleep Inn & Suites, responded to this review

Thank you for answering this online survey about your recent stay. Our staff works hard everyday to ensure a great stay for all our guests. We did have a couple of technical difficulties on the morning of your departure. They were remedied within a couple of hours. Please stay with us again on your next trip this way. Have a... More 

Palatine, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Room was very nice Even though entire hotel was supposed to be smoke free we smelled smoke from the room next door in our room Upstairs people were running around and caused our ceiling fixture to rattle most of the night and our bathroom fan was also very noisy No one cleaned our room so we had to ask for... More 

Helpful?
Thank Kim J
gmky088, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Akron, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here a week ago with family in two rooms. We had reservations so it wasn't a last minute decision. The receptionist was very nice and accommodating even when we switched rooms because ours smelled like smoke and musty. Our sons room had a dirty washcloth left on the shower rod. Her explanation was that several housekeepers had called off... More 

Helpful?
Thank RitaC442
gmky088, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of the most outstanding hotels in the area. Rooms have microfridge, hair dryer, iron, and in room coffee. Indoor heated pool. Cable/HBO. Free wireless high speed internet. ... more   less 

Additional Information about Sleep Inn & Suites

Address: 801 Mammoth Cave St, PO Box 807, Cave City, KY 42127-8430
Location: United States > Kentucky > Cave City
Price Range: $87 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Sleep Hotel Cave City
Sleep Inn And Suites
Comfort Inn Cave City
Cave City Comfort Inn
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