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Comfort Inn & Suites

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Comfort Inn & Suites
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252 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Crystal Lake, Illinois
Reviewed 1 week ago

This was an okay place for us to stay to visit Mammoth Cave. My grandkids wanted to swim, and the pool was decent, but no hot tub. They had the whole pool to themselves. Breakfast was only okay, eggs were hard and not even edible. I had actually brought my own breakfast with me, and the kids ate cereal. We...

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Helpful?
Thank pwwtoy1
gmky165, Manager at Comfort Inn & Suites, responded to this review

I'm pleased to hear your grand babies enjoyed our indoor heated pool. I'm sure they had a lot of fun splashing around in there with the whole pool to themselves. Thank you for staying with us, hope to see you again. Kind Regards, Francis F Page Assistant General Manager Comfort Inn & Suites, Cave City

Reviewed 1 week ago via mobile

Very comfortable and large room and bed. Very clean room and bathroom. Good shower, good breakfast. Quiet. A good night! Friendly and helpful staff. Well located off the I-65. Free parking. A good place to stay.

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Helpful?
Thank Francois-Jude P
gmky165, Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your kind words about our hotel and staff. It was a pleasure to have you stay with us, hope to see you again. Sincerely, Francis F Page Assistant General Manager Comfort Inn & Suites, Cave City

Reviewed January 17, 2017 via mobile

We got what we expected. (Good thing) We didn't expect much from the hotel, we just wanted a decent place to stay, have breakfast and then get going to the Mammoth Cave tourist attraction. This is just that.

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Helpful?
Thank Daniel B
gmky165, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey. It was a pleasure to have you stay with us, hope to see you again. Kind Regards, Francis F. Page Assistant General Manager Comfort Inn & Suites, Cave City

Reviewed January 5, 2017 via mobile

Always stay here one our way through. Cleanliness is going down! Black Mould in the tub, where the wall and tub meet. Very dusty on cabinets in bathroom. Staff was friendly when you could find some. Coffee was good and breakfast was ok. Orange juice was orange water. Next time I will drive to the next town. Comfort inns are...

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Helpful?
Thank Bev G
gmky165, Manager at Comfort Inn & Suites, responded to this review

First let me apologize for the condition in which you found your bathroom, I'm very sorry for that. I will speak with Housekeeping and get this issue resolved immediately. I do hope you will consider staying with us again so we may show you that we have fixed this issue. Thank you for your time, hope to see you again....

Argenta, Illinois
Reviewed December 17, 2016 via mobile

We stayed at the Comfort Inn in Cave City and had a very positive experience. The hotel was modern, clean, and the staff was friendly. Breakfast had a lot of hot and cold options and was overall pretty good.

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Helpful?
Thank Kona J
gmky165, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for staying with us! We're delighted to hear such positive feedback. Our staff takes pride in their work to provide our guests with a great stay. Have a wonderful Holiday Season and we hope that you'll allow us to be of service to you again in the future. Sincerely, Russell G. Yonker Jr. General Manager

Chattanooga, Tennessee
Reviewed November 6, 2016

The staff was friendly and helpful from the star in erms of directions and places to eat. The hotel had completely been refurbished and the rooms just as nice as a room 3x the rate. Plan to go back and 'roam' the region using this place as our base.

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Helpful?
Thank anniex53
gmky165, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the great review. We have recently remodeled and this place looks fabulous. See you again soon the next time you roam the region. Have a wonderful day.

Louisville, Kentucky
Reviewed October 23, 2016 via mobile

Staff was friendly. I thought is was over priced for the room we got. The room was clean. I would have given this place a higher rating had they mentioned that they had just cleaned the carpets in the room before I walked on it in my socks. Carpet was still wet and uncomfortable to walk on. We didn't arrive...

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Helpful?
Thank sher2002
gmky165, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We do have a great staff here and our rooms are comfortable and clean. I do apologize for the condition of the carpet. This was an oversight and has been corrected. Thank you for bringing this to my attention. I hope you do choose to stay with us again in the future. Have a wonderful...

Madisonville, Kentucky, United States
Reviewed October 8, 2016 via mobile

The breakfast had a variety of choices. There was a bit of a funky smell in the lobby and hallways. The housekeepers didn't give fresh towels after cleaning the room. The pool water didn't feel warm enough to swim, so we didn't attempt it. The price was too high for the overall quality of the hotel.

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Helpful?
Thank REClark211
gmky165, General Manager at Comfort Inn & Suites, responded to this review

I am sorry to hear that you didn't have a pleasant stay. Our front desk staff would have gladly accommodated you with fresh towels. We are a green hotel and some guests opt to reuse theirs. I am sure that is where the confusion was. Give us another chance to exceed your expectations in the future. Have a wonderful day.

Groveport, Ohio
Reviewed October 3, 2016

We recently took a trip to Kentucky to visit Mammoth National Cave and stayed at the Comfort Inn. We got in very late and were greeted (the staff knew we were arriving and it was a personal welcome!). Everyone was very friendly and the accommodations had nothing I could complain about. The room and hotel itself were very clean, housekeeping...

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Helpful?
Thank Whitney11ff
gmky165, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your wonderful review. We are situated close to many attractions and restaurants. I am very pleased that your stay was great. Our breakfast does have quite a few options, so you are not eating the same thing everyday. See you again soon and have a nice day.

Reviewed September 29, 2016 via mobile

Great place to stay & close to the Caves. Staff was helpful with directions. Room was clean & comfortable. Breakfast was fine. Price was right. Not a lot of choices to eat dinner. Suggest you bring your own food before you get there.

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Helpful?
Thank Wendy M
gmky165, General Manager at Comfort Inn & Suites, responded to this review

Thank you for answering this online survey about your recent stay with us. Your review is awesome. Our staff does a great job everyday to assist guests with directions and suggestions. If you didn't like any dinner options that we have here, Glasgow is just a 12 minute drive and they have many more to choose from. Hope to see...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites

Address: 819 Sanders St, Cave City, KY 42127-8433
Location: United States > Kentucky > Cave City
Price Range: $88 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 63
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Also Known As:
Comfort Hotel Cave City
Comfort Inn And Suites
Comfort Inn Cave City
Cave City Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Even the first floor was quiet with no outside intrusion”
 of 5 bubbles anniex53, Nov 6, 2016 | Read review
“We were on the first floor and never had any problems with overhead noise.”
 of 5 bubbles Whitney11ff, Oct 3, 2016 | Read review
“Pre-select room types in your reservation”
 of 5 bubbles kellybH6367ZT, Aug 27, 2016 | Read review
“Call Ahead or go online”
 of 5 bubbles cliffsiler, Aug 8, 2016 | Read review
“Cell service is bad in this area.”
 of 5 bubbles 451Billy, Jun 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question