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2/4/2018 2/5/2018
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    Holiday Inn Express Carrollton

    147 Hospitality Way, Carrollton, KY 41008-8012
    +1 877-859-5095
    Hotel website
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    2/4/2018 2/5/2018
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    Traveler (13)
    Room & Suite (11)
    Dining (4)
    • Excellent44%
    • Very good30%
    • Average17%
    • Poor6%
    • Terrible3%
    Travelers talk about
    “hi express” (3 reviews)
    “clean hotel” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (88)
    Traveler rating
    Traveler type
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    1 - 5 of 87 reviews

    Reviewed November 18, 2017 via mobile

    Starting positively, the shower was awesome - plenty of warm water and pressure. The front desk was friendly and helpful. However the negative negates the positive. This hotel is in desperate need of upgrading. The couch in our room looked so sketchy that I wouldn’t...More

    Thank RocketCitySue
    Response from Lisa B, General Manager at Holiday Inn Express CarrolltonResponded November 20, 2017

    Dear Rocketcity Sue, Thank you for taking the time to post a review on our hotel. I want to apologize to you that you felt the room and everything was dirty, and that we are in need of an upgrade. I am also sorry about...More

    Hotel's Favorite
    Reviewed June 26, 2017

    The room was clean, the bed comfy, and the A/C unit was quiet enough to let us get a good nights sleep. In addition, there were nice cookies waiting for us in the lobby when we arrived. The hotel is nicely located just off I-71...More

    1  Thank Linda C
    Response from Lisa B, General Manager at Holiday Inn Express CarrolltonResponded July 4, 2017

    Dear Linda, Thank you for taking the time to post a review on our hotel. It is always a pleasure to hear how great we are doing. I am so happy that you received your belongings, I know what an upset it can be to...More

    Reviewed October 13, 2017

    I waited 3 months before writing this review, because the front desk clerk upon check-out told us a manager would contact us concerning the issues we had. Three months later, we've heard from no one. We thought the worst of our issues would be having...More

    Thank IndyMom21
    Response from Lisa B, General Manager at Holiday Inn Express CarrolltonResponded October 16, 2017

    Dear Indymom21, Thank you for posting a review on our hotel. Reviews like yours let me know where we need to improve and obviously improvement here would be in communication. I do apologize that I did not get back to you on these issues you...More

    Reviewed October 1, 2017 via mobile

    Overall good stay, the hotel however has Wi-Fi issues that certainly take away from the value of the stay you’re a business traveler, cell coverage for some carriers is limited in the area making WiFi at the hotel even more important for me. Requested a...More

    Thank DachshundDad
    Response from IHGService, Guest Relations Manager at Holiday Inn Express CarrolltonResponded October 15, 2017

    Hello DachshundDad, I am happy that you found our room and bed comfortable and that you liked the breakfast selection. On the other hand, it is unfortunate that the internet service and the room allocation negatively affected your overall satisfaction. Please accept our sincerest apologies...More

    Reviewed September 25, 2017

    This is a clean hotel with a good location off of I-71. Quiet area. I would give it 4-5 stars, except for an exhaustive ordeal. Discovered it the same day we checked out so called. It took several days of phone calls being told to...More

    Thank ukcats77
    Response from IHGService, Guest Relations Manager at Holiday Inn Express CarrolltonResponded November 10, 2017

    Dear ukcats77, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations and it is nice to know that the cleanliness of the hotel is at par. However, we regret to read that...More

    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Indoor pool
    • Price range
    • $107 - $158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 83
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Carrollton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Kentucky >
    • Carrollton
    Add Photo Photos
    Traveler (13)
    Room & Suite (11)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (18)
    Bathroom (1)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    March 14, 2015|
    Response from Heather M | Property representative |
    Yes our pool is indoor and heated.
    March 14, 2015|
    Response from Heather M | Property representative |
    Our pool is indoors and heated.
    Room Tips
    "If you go to KFC next door; bring scraps out for the cats - Entertaining!"
    Read review
    "Try to get the corporate rate if you can."
    Read review
    "All rooms were quiet, far enough from the highway and main road to be quiet."
    Read review
    "Room with a jacuzi are really roomy"
    Read review
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