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Holiday Inn University Plaza - Bowling Green

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Holiday Inn University Plaza - Bowling Green
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258 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Nashville, TN
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

We only stayed one night, to go to a Cross Country meet the next day in town. We used reward points to book the room and was pleasantly surprised to get upgraded to a executive suite. The Suite was two rooms and very nicely updated with flat screen on the wall and a full livingroom with 4 person table to... More 

Helpful?
Thank vabbey
Bryantsville, Kentucky
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

A very large hotel, with an enormous atrium. Very good service & very nice bedroom - although the shower curtain fixture was broken, and so the shower curtain drooped. Apart from that the room was well kept. Surprisingly there is no free breakfast - and if you partake of their breakfast buffet in their restaurant it will cost you $15.00!... More 

Helpful?
Thank JBDWINE
Indianapolis North Suburb
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful atrium type large building, no Refrigerator, terrible musty smell, window unlocked (2nd floor with extended roof, could easily climb in or out), hard uncomfortable beds, would not stay here again.

Helpful?
Thank GrayMare42
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

GrayMare42 - Thank you for your review. We apologize that your stay did not meet your expectations and you didn't enjoy your experience. I have shared your comments with our team and will use your comments to improve our facility. We hope that you will give us another opportunity to provide you an excellent guest experience that we strive for... More 

Nevada, Iowa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Room large and roomy with extra seating and desk area. No complaints but spent little time in room on this business trip. Totally disappointed in food service in restaurant. Food quality less than poor and so slow. Item from "starter" menu took 40 minutes to arrive, others in party had completed their meal from buffet (although it was cold and... More 

Helpful?
Thank p0peye55
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

p0peye55 - Thank you for taking time to share your experience! We are glad you enjoyed the room and I apologize that your food quality and service were not up to standard. We will share your comments with our Management team and address the issue regarding your replacement key. We appreciate you bringing this to our attention! Best Regards ~... More 

Gary, Indiana
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 18, 2016 via mobile

We were returning home and decided to stay in Bowling Green. We couldn't find the hotel we wanted so settled on reward points at this unit. Big mistake - not worth 20k points! First in check-in they wanted a c/c for extra services. I objected b/c I would pay cash if needed. The young man insisted and I relented -... More 

Helpful?
Thank AJ H
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

AJ H - Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the challenges with the WiFi, the elevator noise, and the A/C issues you experienced during your stay. Rest assured that these issues will be looked into by our Engineering and Housekeeping team. Additionally, please accept my apologies for... More 

Louisa, Kentucky
Level Contributor
109 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

We came in for meeting and room was ok . The rooms for the convenience were nice and the food the staff put out was great . I think some updating on the rooms would be ok but we still enjoyed our stay. I think holiday inn could take lessons from the drury

Helpful?
Thank Mack2424
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

Mack2424 - Thank you for your review! We appreciate you taking time to share your experience. It's through feedback, both positive and negative, we are able to better understand how to better server our guests. We look forward to seeing you again the next time you're in Bowling Green! Best Regards ~ Brian, GM More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 15, 2016 via mobile

I enjoyed my stay for the most part, but my only complaint cost them 2 stars. I was in town on business, and having Wi-Fi is an important part of my stay anywhere I go. It was impossible to get it to connect without going out into the hallway, and as soon as I returned to the room and sat... More 

Helpful?
Thank James K P
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

James K P - Thank you for your candid feedback. I appreciate you taking the time to share your experience with our WiFi and we are working to improve the quality of service. We apologize that you didn't have a very good experience. We hope you will give us another opportunity to serve you in the future. Best Regards ~... More 

Nashville, Tennessee
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed August 11, 2016

This was a last minute reservation while traveling. The hotel looked nice and the staff was very nice. The room (610) had some really bad mold issues. I mean...really bad. We noticed a definite mildew smell upon entering the room but assumed that would clear up with the A/C being turned on. The A/C was deafeningly loud (more so than... More 

Helpful?
Thank TravelingFromTN
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

TravelingFromTn - Thank you for your review. We appreciate you taking the time to share your recent experience. First, please accept our apologies for the issues you faced. I have addressed your concerns with our Housekeeping and Engineering team to remedy to issues you encountered. We have recently had the roof upgraded and over the last week we have been... More 

Columbia, Missouri
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 3, 2016

We had a good three night stay here, quiet, nice common area and no security issues... but we did miss not having a microwave, a mini-frig and breakfast. Bathrooms can define a hotel and ours needed a complete re-caulk, grout cleaning and drain unplug. Otherwise, the room was nice, clean and modern. The TV is not HD but had a... More 

Helpful?
Thank Melrose25
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

Melrose25 - Thank you for the 4 star review and sharing your recent experience. I will share your experience regarding your bathroom with our Housekeeping and Engineering team so we can get that issue corrected immediately. We recently changed our channel line up and are pleased that you felt there was a good selection. We are upgrading the satellite's in... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed August 1, 2016 via mobile

The staff was very friendly, hotel was clean, room was comfortable. After a long day of driving decided to eat in restaurant, food was average and waitstaff were attentive. Lots of families staying there.

Helpful?
Thank Rose C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The best of Bowling Green, Kentucky is awaiting for you at the Holiday Inn University Plaza. This unique atrium style high rise hotel is surrounded by the links of CrossWinds Golf and adjacent to the Sloan Convention Center. Fabulous restaurants and shops are within a few short blocks. Bowling Greens unique attractions such as the National Corvette Museum, Beech Bend Amusement Park and Raceway, Ag Expo and Western Kentucky University are all within eight miles. Our convenient location is midway between Interstate 65 exit 22 and historic downtown Bowling Green. Nashville International Airport is just over an hour's drive from the hotel's front door. The interior garden atrium of the Holiday Inn University Plaza offers security and comfort to guests who find their room entry visible from the lobby and the public areas of the hotel. All the guest rooms and suites are extra large, tastefully decorated, and equipped with wireless high-speed Internet access, and 40 cable television channels. For your relaxation, we invite you to take a dip in our indoor pool and whirlpool or get a work-out in our health club which features cardio machines and free weights. The Hartland Café offers a quiet atmosphere to meet with friends and business associates as you enjoy an abundant country breakfast buffet. The Atrium Lounge is open seven days a week at 4:30 and specializes in Kentucky small batch bourbons ... more   less 

Additional Information about Holiday Inn University Plaza - Bowling Green

Address: 1021 Wilkinson Trce, Bowling Green, KY 42103-2445
Location: United States > Kentucky > Bowling Green
Price Range: $119 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn University Plaza - Bowling Green 3*
Number of rooms: 218
Reservation Options:
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Also Known As:
Holiday Inn University Plaza - Bowling Green Hotel Bowling Green
Holiday Inn Bowling Green
Bowling Green Holiday Inn
Hotel Style:
#8 Business Hotel in Bowling Green
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