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Holiday Inn Express Berea

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#3 of 9 Hotels in Berea
Certificate of Excellence
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153 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Hyden, Kentucky
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I have traveled to many places and have stayed in many hotels, but this is the best hotel experience I have ever had!! Clean, courteous, honest, ETC... a big shout out to housekeeping... I cannot remember names but they cleaned the 3rd floor on 9/23/16. Boyfriend accidentally left Apple Watch in room... was never touched... forgot pillow after checkout, called... More 

Helpful?
Thank amuncy
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you for that high praise. We like to think we have the best Staff in town, and in this business it really makes all the difference. Hopefully you will find an excuse to come stay with us again soon! More 

1 review
5 of 5 stars Reviewed 1 week ago

The folks at this Holiday Inn Berea are exceptional....I always stay here on my way to Ohio or Canada and on the way back as well...I travel with a Diabetic Alert Service Dog. These folks understand the ADA (American Disabilities Act) and follow the correct protocol...

Helpful?
Thank Kendall W
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you for your loyalty to our hotel! We love to see familiar faces come through. I am glad you appreciate our efforts to provide the best service for ALL of our guests. More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I had Friday night tickets to Renfro Valley (Sept. 16) and had booked our room here at Holiday Inn in Berea. We checked in before the show and went up to our room to drop off our bags. We had been given room 202, which had one of those interior doors that shares with the next room.... More 

Helpful?
Thank A TripAdvisor Member
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

This is wonderful!! It sounds exactly like what we do in these situations! I love to encourage all of our guests to ALWAYS let us know if there's anything we can do to make their stay better - and I LOVE it when you do! It's so much better when everyone can end up happy (instead of missing sleep). We... More 

Venice, Florida
Level Contributor
174 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just could not drive any further and got off the interstate and stopped due to name recognition. The young girl at the front desk was so pleasant and helpful! Suggested places to eat in town. Signed us up for the rewards program which came in handy since we had reservations for another Holiday Inn later in our stay. Our room... More 

Helpful?
Thank chs80
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

OH NO!! We're usually really good at making sure those shades are pulled out a bit from the decorative side curtain things!! Housekeeping moves them out of the way to have ample light and clean the window area and, unfortunately, we missed this in the check! I am so sorry! Rest assured, we do have the blackout curtains - but... More 

Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We picked Berea as a stopping point between Mid-Michigan and Gatlinburg, TN. It was a GREAT place just for that (6 hours). From 75 south it is right at the exit. Perfect on and off spot from 75 for those headed south. I made a reservation and checked in flawlessly at 1:00 am. The desk clerk was very professional. The... More 

Helpful?
Thank Rachel H
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

I'm so glad to hear how seamless your stay with us was! That's what we love to hear! Stop by anytime for our local flair! More 

Maui, Hawaii
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had the opportunity to visit Berea Kentucky with a friend and we had an issue with the reservation. (My mistake). Moriah was extremely accommodating and helped me resolve the issue. She took ownership of the problem(as I was driving in the mountains at the time) and saved the day. She didn't have to help me but she saw the... More 

Helpful?
Thank Anna S
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you so much for letting us know how helpful Moriah was! She really is great! I'm glad she was able to go above and beyond get your situation sorted out! More 

Newnan, Georgia
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night as a halfway pickup point for my son. The location was great! Right off the highway and close to Walmart if we needed anything at all. A couple options for food on the same exit, but still close enough to Richmond which offered a vast variety of food options. The room was very clean and... More 

Helpful?
Thank Johnna M
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

I'm so glad to hear you enjoyed your visit with us! If you're staying with us again, stop by the front desk and we'd love to give you some local eating options! We have more than you'd think! Noodle Nirvana and Papalenos are two of our favorites! I am sorry to hear about the fridge and a/c though!! We always... More 

Napoleon, Ohio
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 24, 2016

We needed a room for the night and bam there was this great place to stay. Comfortable room with a great staff. Breakfast bar in morning was typical but adequate for the get you going meal. Coffee was great.

Helpful?
Thank Matthew G
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Aren't we just super convenient right off exit 76?? The exits are a bit fewer south of Lexington and we're a great stopping point whether you're headed north or south. And I'm pretty sure there isn't better coffee to be found in any other hotel!! Ours really is great! We hope to see you again! More 

Bowling Green, KY
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed August 22, 2016

Great place to stay! Comfortable rooms with superb bedding. Breakfast was fantastic! The best part of this hotel was the staff...everyone including housekeeping, front desk, and maintenance were so friendly! We felt so welcome! We will definitely stay here next time we are in Berea!

Helpful?
Thank estesla
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Awesome! We are so glad that you had a great stay at our property and we look forward to seeing you next time you are in Berea. More 

Ponce Inlet, Florida, United States
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 16, 2016 via mobile

Most Holiday Inn Expresses are very nice and one of the best hotel values. But the Berea, KY HIE is exceptional; new, huge rooms, beautifully appointed and great staff! Trip advisors requirement for a minimum 200 characters is idiotic!

Helpful?
Thank Donnie D
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you for your wonderful review of our property! We hope that you will come stay with us again the next time you are in Berea. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Formerly Comfort Inn & Suites. Same location; same owners; same amazing service! The entire facility has been renovated, from the floor to the ceiling, inside and out! ... more   less 

Additional Information about Holiday Inn Express Berea

Address: 219 Paint Lick Rd, Berea, KY 40403-8078 (Formerly Comfort Inn & Suites)
Location: United States > Kentucky > Berea
Price Range: $120 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Berea 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Comfort Hotel Berea
Comfort Inn And Suites
Comfort Inn Berea
Berea Comfort Inn
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