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Quality Inn and Suites Benton - Draffenville

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Quality Inn and Suites Benton – Draffenville
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Belleair Beach, FL
Level Contributor
130 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In April, my dad decided to sell his house, downsize and move to his camper at the Lake area for the summer and rent a condo in Florida for the winter. This was a great idea for him, but it means when my husband and I go back "home" we need a hotel close to where Dad has his camper.... More 

Helpful?
Thank jackieh8
Victoria, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Quality Inn and Suites for 3 nights while attending a family gathering in Benton. The staff was extremely friendly and helpful!! A breakfast was included and offered hot as well as cold items. One morning we asked if there was any peanut butter and the waitress immediately went into the kitchen and brought us out some.... More 

Helpful?
Thank kyk2008
A TripAdvisor Member
5 of 5 stars Reviewed June 19, 2016 via mobile

My family & I visited for two nights & were very pleasantly surprised. Pictures don't do this hotel Justice. Rooms were clean & spacious, bathroom was large & had everything we needed. A breakfast was included & offered many items such as a make your own waffle station, omelettes, eggs, bacon, sausage, French toast, cereal, etc. The pool was great... More 

Helpful?
Thank A TripAdvisor Member
Patience H, General Manager at Quality Inn and Suites Benton – Draffenville, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More 

Carbondale, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed June 17, 2016

Staff are fun and amazing. Our room was modern and squeaky clean. The bedding Is crisp, pristine and presentation looks like a 5 star hotel. Our in house breakfast was really good both morning's and offers a wide variety of items. My favorite was the crisp bacon, bagels and strawberry cream cheese. We ate our supper's at the Dinner Bell... More 

Helpful?
Thank blackbeary2016
Patience H, General Manager at Quality Inn and Suites Benton – Draffenville, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Wisconsin
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 11, 2016

I travel the country for business and generally stay at a Comfort Inn. My reservation said that this is a Comfort Inn and when I arrived the signs out front showed it is a comfort Inn. However, when I got to my room everything inside was labeled Quality Inn, which has lower standards for the bed, the bedding, furniture, etc.... More 

Helpful?
Thank Mike H
Patience H, General Manager at Quality Inn and Suites Benton – Draffenville, responded to this review

Thank you for your feedback. We do apologize if you were misled, several rooms that were not rented on that night were down for deep cleaning, which included the suites that were not occupied. I have spoke with my staff and gave them information on how to deal with these types of situations in the future. Once again we apologize... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 28, 2015 via mobile

The room was nice but it was supposed to be a non smoking room, the clerk assured us it was but we could smell it and now our clothes smell like smoke. Very disappointing. Additionally, the hot water for tea tasted like coffee.

Helpful?
Thank Lisa B
Patience H, General Manager at Quality Inn and Suites Benton – Draffenville, responded to this review

Dear Valued Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us... More 

Lawrenceburg, Kentucky
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 16, 2015

This place represented its flag fine & dandy. Room was clean and bed was comfortable. Take note - there is evidently no elevator to the 2nd floor. Not a problem for us - but worth noting if you have a lot of luggage. But I must also mention, the person at the desk asked if we needed any help with... More 

Helpful?
Thank ukcats77
Patience H, General Manager at Quality Inn and Suites Benton – Draffenville, responded to this review

Dear Guest, Thank you so much for your positive comments. My staff and I thank you for your kind words. We strive daily to go above and beyond for all of our guest. We are glad you enjoyed your stay and hope to see you at a future stay in our area. Sincerely, Patience Hightower General Manager Comfort Inn &... More 

Nashville
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 7, 2015

This motel was quiet and clean.The staff are polite and professional.Near Kentucky and Barkley lakes area.Antique and quaint shops located in downtown Benton.Indoor all season pool.Reasonably priced rates.

Helpful?
Thank Debbie W
Great Falls, Montana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 29, 2015

We had been traveling from Montana to Nashville, TN and on our final night we stopped here in Benton, KY for some much needed rest and were so thrilled. The room was VERY large, clean, nicely decorated and was a very nice break to a long few days of travel. The bed was comfortable, the bathtub was jetted, they offered... More 

Helpful?
Thank MysteryDrive
Paducah
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 28, 2015 via mobile

I usually love staying at this place until my husband and I got charged for 2 rooms on Dec 30 2014 The company we worked for notified us and then I proceeded to notify the hotel. I first spoke to a Natasha and then she had another manager call me the day after, she was very pleasant and advised that... More 

Helpful?
Thank LynnDurbin
Patience H, General Manager at Quality Inn and Suites Benton – Draffenville, responded to this review

Thank you for taking the time to complete a review regarding your experience at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Our individual hotel had nothing to do with any of your points being removed. Card holder services contacted us about the account being fraudulent. In compliance with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn and Suites Benton – Draffenville

Address: 173 Carroll Road, Benton, KY 42025 (Formerly Comfort Inn & Suites Benton)
Location: United States > Kentucky > Benton
Price Range: $83 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites Benton – Draffenville 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn And Suites Benton
Comfort Inn & Suites Benton Hotel Benton
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