My husband, son, and I stayed in the Fishermans Cottages this summer. Of course it was very hot Kentuck weather, so when we arrived it was approximately 90 degrees in the cottage. We arrived at 11am and it FINALLY cooled off at 4:00am the next morning, yes, you read that correctly. We went all day and night suffering in the heat. It was a very hot weekend, close to 100 outside. The tiny cottage only has 1 air conditioning unit in the living room. The bedroom and bathroom get NO AIR to them whatsoever. We ended up going to the Dollar General and spending $42 on a box fan. I was so mad that a BOX FAN costed that much at the DOLLAR GENERAL!! We put the fan at the entrance of the bedroom so some of the cooler air would get sucked up and flow into the bedroom. This also meant we were being blasted with air all night. The air conditioning unit in the living room is so loud that you cannot hear anyone talking over it. Therefore the television in the living room is useless. We did use it once, and turned on the subtitles and READ the tv! With the 2nd added fan, it was SO LOUD it sounded like we were in the back of an airplane and had to yell at each other all weekend. The water pressure in the shower is very low. There are bugs everywhere. They even have ant spray under the sink because they come through the windows in the living room, but the bathroom is filled with bugs too, so you’re never alone in the shower!! My son was running around barefoot when we first arrived. I knew the carpet looked old, but we were getting stuff out of the truck so I didn’t much think about it. In the 5 minutes it took us to unload the luggage, I then picked him up and his feet were NASTY. I don’t think the carpet has ever been washed! From then on he wasn’t allowed to take his shoes off anymore. Everything in the whole cabin was rusted; the fridge, the ceilings, literally the entire ceiling, everything. ALL of the blinds were misshapen, bent and twisted. The couch, ugh that couch. The couch was SO NASTY. We put one of the comforters over the couch before sitting on it, and when we sat back, the back of the couch was actually broke, so you literally fell INSIDE of the couch. It was so scary at first. So you could not lean back onto the couch or you’d literally get sucked into it!! They charge you if you need more towels! They only come every other day, so if you need more towels and they have to come bring you some 2 days in a row, they charge you for it! So you one get one towel per person, one TINY TINY TOWEL. The towels are like the super cheap towels from like a dollar tree, they don’t wrap around your whole body unless youre under about 130 pounds. Our deadbolt didn’t work, so we could only lock the door handle. They do not supply papertowels, so if you need/use those, bring your own. The whole place STUNK SO BAD! We also bought an air freshener from the Dollar General too, to make it smell nicer. And lastly, the cabins are at the front of the campground, so the people travelling to their campers have to pass your cabin first. So cars drive by you on the gravel road ALL DAY LONG constantly and it’s SO LOUD it sounds like every car is going to smash into your cabin. Also, there are onlt 2 TINY mirrors, one in the bathroom and one in the bedroom that is facing the dresser. It's literally on a wall that the dresser stands adjacent to so you can't even stand in front of the mirror, and it's head height, so don't expect to check yourself out in the mirror!! This place needs a SERIOUS remodel!! It would only cost a couple hundred to add another air conditioning unit in the bedroom. Replace the carpets with some non-slip tile that can be easily mopped up after every visit! TRASH THOSE COUCHES!! REPLACE THE BLINDS so I’m not changing and getting naked and everyone can see! OH and put a curtain up in the bathroom over that window, because EVERYONE in the apartments or whatever they are across the street can see right through the entire window because you have nothing covering it!! SO while I’m in there changing after my shower, they could be watching me. It would cost about $1500 per cabin to get these places looking better. We stayed in cabin 22 by the way.…
Apparently quiet time does not apply to the people at the campsite there was loud music and karaoke most of the night ..I completely understand people wanting to have fun, but what is the point of having rules of no one enforces them?
Stayed in the Woodland Villa, Horrible experience. No maintenance, not clean and owners don't respond. Wrote a letter to each owner and NO RESPONSE received. • Villa was not clean. Dust was unbelievable. • Bugs and flies were in the window sills, I am not talking about three or four, multiple. In the kitchen. • Large stain in the carpet outside the bathroom. Disgusting!!! Roxy said it has been there for five years. REALLY???? • Skillets in the kitchen were horrible. Food left in the skillets. I took them to Roxy and showed her. Housekeeping did bring us others. • Bathroom shower stall enclosure was horribly stained. • Inside the refrigerator door was dirty, human hair. • Porch, numerous ants were on the chairs and table that were not even clean. We were told the ants were from the tree, these were not tree ants, these were ants from food. • Several of the blinds in the bedroom were bent and disarray. Could not open blinds in the kitchen or other bedroom because the wands were missing. • The couches were filthy and we wouldn’t sit on them without using a sheet. Sent our concerns via a letter to both owners with pictures to document. Have not received a letter back, not telephone call. Obviously, they don't care. Will not even consider staying here again.…
We had an amazing time at Big Bear Resort for our family reunion this past week. We rented the two chalets and a pontoon boat. The staff was incredibly accommodating, the chalets were extremely clean and had all of the amenities. First time back in 30 years and aside from a few upgrades, it’s exactly how I remembered it. We hope to make it a yearly tradition. Thank you Rick and Janet for the memories.
In 2020, we were planning a family reunion June but due to Covid the reunion was rescheduled for 2021. The reservationist was understandable and accommodating. This year, again due to Covid, the reservation was requested to be moved to June of next year. The reservation is for June. This year the reservationist said moving it again was not an option. My next request was just to Cancel the reservation. Over 60days out , I figured that it would not be an issue. Instead, I was told I would lose entire deposit. She said because the reservation was changed last year, no assistance would be rendered this year. Not the kind of customer service one would expect. Would not even negotiate.
We rented a townhouse for 3 days. When we arrived, there were spiderwebs over the doorways. The inside was dirty and it smelled so bad that we had to buy air fresheners to be able to stay in the townhouse. The mattresses were so uncomfortable we could hardly sleep. The towels were shredded and extremely small. The refrigerator was dirty and the freezer rack was rusted. It was terrible! There were items missing that you would normally be provided (i.e. soap, etc.) The chairs on the patio had mold and dirt on them. For the price we paid for this townhouse, the accommodations were highly overpriced. We will not return to this resort.
LISTEN, Do not book this place. They are so hungry for money they don’t care if your happy. They don’t care if customers return and they will find a way to charge you some kind of fee. Oh and the beach isn’t a beach at all. Look at the place before u book and read the reviews. Don’t make the same mistake I made. GO ELSEWHERE!!!!
We enjoyed our time boating on Kentucky Lake and riding at Turkey Bay, but we will be looking for other lodging if we return to the area. Have emailed all the issues experienced in hopes that they can be resolved for future guests.
Resort is the same as it was 15 years ago. Not apparent updates in the units. Nothing for kids under 6-7 years old to do. The “beach” is not maintained. If you are just looking for a place to dock your boat and sleep at night this could be the place for you. If you need other amenities or activities for kids then look elsewhere.
One great vacation resort that is for the whole family who loves to fish. Great fishing and family get togethers with beautiful sunrises and sunsets.. Awesome!! You have everything you need for cooking your meals here so you don't have to leave the resort. Just bring your food and family and have a great family vacation!