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Quality Suites Airport

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#37 of 87 Hotels in Wichita
Certificate of Excellence
GreenLeadersBronze level
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Quality Suites Airport
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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

You cone to expect certain things when you stay at hotels at this level, but this hotel pleasantly surprised me. -All of shifts of staff, from the manager who checked me in through the night clerk who helped me with my room key issue at 1-something a.m. to the electrician I encountered on the elevator this morning, were helpful with... More 

Helpful?
Thank Mary Katherine S
Surprise, Arizona
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room itself was nice but the accessibility of the bathroom was horrible. The toilet was standard height or possibly even lower than standard height. The tub of the tub/shower combo was raised about 3 inches from floor level and the only tub grab bar was only about 8 inches above the tub level; totally inadequate to help enter the... More 

Helpful?
Thank Kathryn J
Quality_Suites_KS041, Manager at Quality Suites Airport, responded to this review

Dear Kathryn J, Thank you for taking the time to provide a review on Trip Advisor regarding your recent stay at Quality Suites Airport. We feel badly that we did not meet your expectations. Our team takes great pride in our hotel and the service provided, and takes each review with the seriousness it deserves. From your comments, our failings... More 

Harrington, United States
Level Contributor
55 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've done well with most Quality Inns in the past, and this one was not exception. The room was very nice and it was quiet. (We expected some noise since it's near the airport.) Staff were friendly and breakfast area was comfortable. We would definitely stay here again...

Helpful?
Thank Jo A S
Fort Worth, Texas
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 18, 2016

This hotel has nice rooms, and a friendly staff, However it had very disappointing breakfast. I stay at Choice Hotel almost exclusivley and this hotel had the worst breakfast I have been offered. The eggs and bacon are inedible.

Helpful?
Thank reilenfeldt
Quality_Suites_KS041, Front Office Manager at Quality Suites Airport, responded to this review

Thank You for staying with us at the Quality Suites Airport. It's always nice to hear that our rooms met the expectations for our guest since this is their home away from home. I'm sorry to hear that your breakfast experience wasn't that great. We appreciate your review and take all of them into consideration. I will speak with the... More 

Green Bay, Wisconsin
1 review
1 of 5 stars Reviewed July 11, 2016

Tried to contact manager 3-4 times to straighten out a problem I had at hotel. Never got in touch with him and finally had to call customer service. Very POOR customer service. I would not recommend this hotel.

Helpful?
Thank sunrz1999
Quality_Suites_KS041, General Manager at Quality Suites Airport, responded to this review

Dear Quality Suites Guest, It was a pleasure speaking to you, I hope I resolved the issue you had during your stay. I understand there was some miscommunication during your reservation process. I made it my number priority to make sure your stay was comfortable and hassle free. We do hope to see you again during your next trip to... More 

Fort Collins, Colorado
1 review
4 of 5 stars Reviewed July 2, 2016

The hotel had a great friendly staff. For the price, it was a great room. It was quiet and convenient to a number of locations. A real plus was that they are pet friendly. I would stay again any time I was in the area.

Review collected in partnership with this hotel

Helpful?
Thank cdfire
Quality_Suites_KS041, General Manager at Quality Suites Airport, responded to this review

Dear Guest, I would like to say Thank you for your time and response. It brings me happiness to see you had an enjoyable stay. We hope to see you soon in the future. Thank you again for your review. Best Regards, Deidre Swift Quality Suites Airport (316) 945-2600 More 

Topeka, Kansas
1 review
3 of 5 stars Reviewed June 26, 2016

We did not feel as though we were taken seriously. The morning clerk seem more attentive to her non employee boyfriend. We were concerned with liquor bottles we found in our room and a loud dog next door.

Review collected in partnership with this hotel

Helpful?
Thank L7044LRrobert
Quality_Suites_KS041, Front Office Manager at Quality Suites Airport, responded to this review

On behalf of the Quality Suites we apologize for any inconveniences you have incurred with our front desk staff as well as the room you stayed in. I was aware of the dog in the hotel my staff tried to get the issue resolved as quickly as possible, I'm sorry for the disturbance this caused. We try to keep our... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2016

The young lady who checked us in was very helpful. (long dark hair). :) Nice, quiet hotel with a pool, continental breakfast, and nice, clean, spacious rooms. Our room was 2 queens with a desk,small hide-a-bed love seat, chair, counter for coffee and microwave, with a small fridge underneath... Great storage for luggage and hanging. Nice bathroom with outside sink... More 

Helpful?
Thank cindy s
Quality_Suites_KS041, Front Office Manager at Quality Suites Airport, responded to this review

Thank You for the great review and also staying with us at the Quality Suites Airport. We pride ourselves on our product, and more importantly, our service. It's always good to hear that our staffs doing everything we can to make our guests as comfortable as possible. We hope to see you back in the future. Gabrielle Palacio Quality Suites... More 

Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2016

My dog and I stayed here for three days while my car was being repaired and the staff were very kind and helpful during our stay. The room was large, clean and comfortable and we enjoyed our stay. The grounds were nicely maintained and landscaped and the central courtyard was very nice. Serendipity brought us there but if we ever... More 

Helpful?
1 Thank Mary B
Quality_Suites_KS041, Front Office Manager at Quality Suites Airport, responded to this review

Thank You for staying with us at the Quality Suites Airport. I actually dealt with you personally at the front desk, I hope that you had a safe trip home and everything went well at the car shop you went to. I enjoyed speaking with you and also loved seeing your adorable dog. We appreciate the review and hope to... More 

Eureka Springs, Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 16, 2016 via mobile

This is an older property and is in much need of renovations. I was traveling with my working spouse and wanted a Choice Hotel with an outdoor pool that accepted pets. We stayed 1 night and moved to another hotel the next evening because a shower was too much to ask for. First the water was turned off for the... More 

Helpful?
Thank Moon_Fairy_Traveler
Quality_Suites_KS041, Front Office Manager at Quality Suites Airport, responded to this review

On behalf of the hotel we apologize for your inconvenience. We had some maintenance issues that we immediately responded to. We are sorry that it interfered with your stay. We are pleased that Jamel could assist you during your arrival and departure. Again we are very sorry that your stay was unsatisfying. We hope to make it up to you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
A Wichita Airport Hotel - Quality Suites Airport hotel near Wichita Mid-Continent AirportThe Quality Suites® Airport is ideally located on Wichita's west side, only two miles from the Wichita Mid-Continent Airport. This Wichita, KS hotel is convenient to historic Old Town and area attractions like Exploration Place, Sedgwick County Zoo, the Kansas Coliseum, Old Cowtown Museum, Friends University, Newman University and Wichita State University. Additional nearby points of interest include Century II Performing Arts & Convention Center; Lawrence-Dumont Stadium; Botanica, The Wichita Gardens; Wichita Greyhound Park and McConnell Air Force Base. Several major employers are just minutes away, including Boeing Company, Lear Jet, Raytheon, Cessna Aircraft Company and Flight Safety International. The hotel is adjacent to the Towne West Square mall for your shopping pleasure. Both the Kansas City International Airport and the Will Rogers World Airport in Oklahoma City, OK are within driving distance. Guests are invited to enjoy the free full hot breakfast buffet which includes sausage, biscuits and gravy, hot waffles and many more delicious and nutritious items. An exercise room, a seasonal outdoor pool and beautiful atrium help to make your stay at this hotel truly enjoyable. Full-service features and amenities include: •Free wireless high-speed Internet access •Free local calls •Pets welcome; small nightly fee required Business travelers will appreciate conveniences like access to copy and fax services, and access to a computer at our business center in the atrium and a free newspaper. This Wichita, KS hotel offers meeting facilities to accommodate most events and business functions. All spacious guest rooms feature 32-inch LCD high-definition televisions, microwaves, refrigerators, coffee makers, pillow-top mattresses, down pillows, hair dryers, irons, ironing boards and cable television with HBO. Whether traveling to the Wichita, Kansas area for business or pleasure, the Quality Suites Airport provides exceptional service, high value, security and a commitment to customer satisfaction that accords true warmth of a home away from home. We look forward to seeing and serving you soon. ... more   less 

Additional Information about Quality Suites Airport

Address: 658 S Westdale Dr, Wichita, KS 67209-2527 (Formerly Comfort Suites)
Location: United States > Kansas > Wichita
Price Range: $70 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Airport 2.5*
Number of rooms: 50
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Also Known As:
Quality Suites Airport Hotel Wichita
Quality Inn Wichita
Quality Hotel Airport
Hotel Style:
#2 Green Hotel in Wichita
#12 Family Hotel in Wichita
#22 Business Hotel in Wichita
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