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Northrock Suites

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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 7, 2015 via mobile

Please stay clear of this hotel. Within 1 hour of getting into my room I managed to come across 1 dead cockroach in my bed as I pulled back the covers ( I was absolutely HORRIFIED), 2 dead cockroachs by the nightstand, then to top it off here comes one strolling out of the closet. I immediately left the room... More 

Helpful?
Thank Stephanie C
wmcgreg, General Manager at Northrock Suites, responded to this review

I am sorry for your issues. First let me say, I am positive it was not cockroaches that you saw in your room. These were almost certainly little black beetles, that although might be disturbing to find in the room, are absolutely harmless. During the extremely hot months of July and August, we can get beetles coming in side the... More 

Tulsa, Oklahoma, United States
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed July 4, 2015

Well, first what they're doing right. We LOVE having recliners - two of them in the room. And they've changed the door locking system so you no longer have to use those weird plastic things to insert your way into the room. And yes, the free breakfast is still pretty good. However our room did not have a luggage rack... More 

Helpful?
Thank Edie W
wmcgreg, General Manager at Northrock Suites, responded to this review

Thank you for your review. We have updated our property with the latest RFID room locks, which guests love. And we do continue to get great reviews about our free complimentary hot buffet style breakfast! While we don't have luggage racks in every room, next time if you ask we will see about getting you one. I'm sorry about the... More 

Kansas
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 30, 2015

The room was a bit small, but had everything we needed. It was clean, comfortable, and the price was very reasonable. The hot breakfast was a plus. There is plenty of shopping and tons of restaurants nearby. It is also easily accessible to anywhere you want to go in Wichita.

Helpful?
Thank Sandiio
wmcgreg, General Manager at Northrock Suites, responded to this review

Thank you for your great review! Guests usually love our breakfast, and our location is excellent for shopping and dining. More 

Cypress, Texas
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 22, 2015

This hotel is in a nice, quiet part of Wichita and is close to tons of shopping and restaurants. The lobby is spacious and check in was quick and efficient. Our room was comfortable, although small (two dbl beds). The furniture is very dated and has a definite 70's-80's feel to it, and that is probably the one thing that... More 

Helpful?
Thank Tracy C
wmcgreg, General Manager at Northrock Suites, responded to this review

Thank you for your kind review. We are in the process of updating the furniture in our rooms. Ask for one of our rooms with the updates and see what you think. Hope to see you again..!! More 

Republic, Missouri
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015 via mobile

This was a great find... The room had a separate little area at the entrance with refrigerator and microwave, and in room coffee.. then an office area.. moving further in to the room was a large sitting area with couch chair and a nice size flat screen TV with DVD player. Behind that was two queen beds that were nice... More 

Helpful?
Thank mkplevka
wmcgreg, General Manager at Northrock Suites, responded to this review

Thank you for the great review....!!! We are doing our best to make every guest stay as pleasant as possible. More 

Plano, Texas
Level Contributor
156 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed May 18, 2015

We visit family a couple of times a year here and have always stayed here. We are not sure if there are new owners or what is going on with the management. The quality has been dropping fast. This was probably our last time staying there. The rooms have become drab and they are not keeping them up very well.... More 

Helpful?
Thank Steve B
wmcgreg, General Manager at Northrock Suites, responded to this review

I'm very sorry to hear about your disappointing stay. The owners are the same, and the management has been in place for 4 years. We are in a constant state of improvement and remodeling. I believe the quality is improving. Last year we updated new furniture and drapes in half of our rooms. We also had the outside painted and... More 

Moore, Oklahoma
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 1, 2015 via mobile

We were here for a bowling tournament. My husband has stayed here before, but this was my first time. We liked it! Lobby and eating area is very spacious. Our room was very nice with 2 beds and a sofa bed. We has a larger than norm fridge and a small microwave. Bathroom was bigger then most places we stay.... More 

Helpful?
1 Thank Jane W
wmcgreg, General Manager at Northrock Suites, responded to this review

Thank you for your kind review. We are trying hard to make every stay as pleasant as possible. More 

Midland, MI
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 28, 2015 via mobile

Booked this 2.5 star room on Hotwire and chose it based on 100% recommended. Furniture is worn, carpet has holes and is dirty. Bathroom appears clean. Disappointed so far and haven't even slept on the beds. Wouldn't recommend this place.

Helpful?
Thank urbantrekker51
1 review
1 of 5 stars Reviewed January 20, 2015

We arrived late nov.26th. A few minutes after checking in my daughter called and said there were bugs coming out of the wall in their room. They caught one in a plastic box and took a picture of another one. We took it to the front desk where they stated that they were cock roaches and offered a different room... More 

Helpful?
Thank roseannelane
WesMcGreg, General Manager at Northrock Suites, responded to this review

This room was checked by our Pest Control Company, and NO bed bugs were found. We take this accusation very serious, and it was checked out extensively. I'm sorry for your issue, but I do not believe that you got this problem from Northrock Suites. I ask guests to seriously consider my response when thinking about booking our hotel. We... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 18, 2015

When we first walked into the room even my five year old said it smelled bad. It smelled like someone literally just smoked a cigarette before we walked in. The kids were excited about having a TV in all three rooms and it was nice to have a DVD player, but that's about as far as it went. There was... More 

Helpful?
Thank ShawnaJohnson
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Northrock Suites

Address: 7856 E 36th St N, Wichita, KS 67226-3808
Location: United States > Kansas > Wichita
Price Range: $83 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Northrock Suites 2.5*
Number of rooms: 101
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Also Known As:
Northrock Hotel Wichita
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