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Quality Inn Downtown

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Quality Inn Downtown
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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Branson, Missouri
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stay.ed here as we had a family member in St. Francis Hospital and this is literally 2 minutes to the parking garage of the hospital. However...the toilet ran all night - had a large crack in the basin, there was somebody else's nasty razor left left above the shower, the shower head was rusted and the paint was peeling.... More 

Helpful?
Thank Jeanine B
Estes Park, COO
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 13, 2016

My husband and I had to spend a week with his mother in the hospital. This hotel is right across the street so we booked it for convenience. Big mistake. The only thing I can say good about this hotel is the location (if you have someone in the hospital) and they did give us a fair price. If you... More 

Helpful?
Thank CathyEstesParkCO

Travelers are raving about these Wichita hotels

Saint Louis, Missouri
Level Contributor
230 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed June 18, 2016

This hotel had a pretty good reviews. It was very handy for the business appointments I had the next day. Adina checked me with no issues. She was a joy to chat with and truly made sure all that I needed was attended to. The whole place was pretty clean. The bed was comfy I sleep great with the help... More 

Helpful?
Thank Geotreo
1 review
5 of 5 stars Reviewed May 28, 2016

We traveled to Wichita to visit my Dad, who lives in assisted living. I was a little leary about this motel because of the number of negative reviews There were motels closer to his facility, but we didn't need much really, we were just going to spend the evening with him, go to the motel for the night and then... More 

Helpful?
Thank Jamie T
Kansas City, Missouri
1 review
3 of 5 stars Reviewed May 28, 2016 via mobile

Clean,friendly,comfortable. Good breakfast. Great price. A few things though. You can't change the tv channel from the bed. The plug in the bathroom didn't work. The front desk didn't seem to think anything could be done about that. Would stay here next time I'm in town though.

Helpful?
Thank Restmom
Shawnee, Kansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2016 via mobile

In Wichita for the State track meet, we needed a reasonable hotel on short notice. The Quality Inn Downtown certainly fit the bill. Though the neighborhood just a couple blocks away is a bit sketchy the hotel itself is fine - clean, spacious, quiet and comfortable. The staff is amazing! Robert at the front desk is outstanding - he helped... More 

Helpful?
Thank 751carla
Wichita
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 30, 2015 via mobile

Checked in to this hotel due to it's proximity to the hospital. Got up to our room and there WAS NO BED, only a bed frame. We walked back down to the front desk and they said all their other rooms were dirty. We immediately got a refund, drove 1 mile down the road, spent an extra $30 and had... More 

Helpful?
Thank Shana P
Sam P, General Manager at Quality Inn Downtown, responded to this review

Dear Shana P. Let me apologize again that your stay was not completely satisfying, and assure you that all of our rooms have beds, the new agent clearly just made a mistake with our maintenance room. We will continue to listen to our guests in forums like this one or directly.I hope that you would give us the pleasure of... More 

1 review
1 of 5 stars Reviewed September 5, 2015 via mobile

Horrible..I was over charged 4 times, only to be given the run around and 6 days later have still received no refund. I have talked to 2 GM. 4 staff members And still have yet to receive a proper refund after submitting all of the paper work necessary. .. .. NEVER AGAIN

Helpful?
Thank Joanna B
Sam P, General Manager at Quality Inn Downtown, responded to this review

Dear Joanna B. I recently received a copy of your review for our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. I have made sure that your correct charges were applied. Please accept my most sincere apologies. Sam P More 

1 review
1 of 5 stars Reviewed July 29, 2015 via mobile

this place is in a horrible part of town...there are crazies running around everywhere. They lock the front door down at night so the only way you can get in is with your room key. I had three rooms rented the night clerk calls me at 3 am telling me someone wants to get in one of my rooms. Before... More 

Helpful?
Thank Bryan H
Sam P, General Manager at Quality Inn Downtown, responded to this review

Value Guest Bryan, We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have... More 

Topeka, Kansas
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 13, 2015

For the price of the hotel you would expect they would actually fulfill their description and provide the breakfast like they describe. Breakfast was served from 7-10 and we arrived in the lobby to find the orange juice, coffee, eggs, gravy, and waffle mix gone. I asked at the desk and the clerk said when they are full they always... More 

Helpful?
Thank wildcatksu94
Sam P, General Manager at Quality Inn Downtown, responded to this review

Dear Wildcatksu94, We appreciate you taking the time to provide feedback to us about your stay at our hotel. Please accept my apologies for the issues you experienced. Since the staff and I strive to provide friendly service, clean rooms and a comfortable stay for all of our guests, I am saddened to read that we were unable to do... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Downtown

Address: 1011 N Topeka St, Wichita, KS 67214-2913 (Formerly Kansas Inn)
Location: United States > Kansas > Wichita
Price Range: $60 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Downtown 2*
Number of rooms: 53
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Also Known As:
Kansas Hotel Wichita
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