5 Stars are not enough to rate my opinion of this establishment. Very clean. Well maintained. Staff friendly, competent. Well located with easy access from highway to building. This will continue to be my first choice place to stay when visiting Seneca.
Our experience was great with the Altenhofen Inn and Suites. Clean rooms and friendly staff. Breakfast was ample to satisfy. Hotel is right off the highway so really convenient. I would recommend to anyone planning on visiting the area.
This is one of the cleanest hotels I've stayed in. Love the wood floors, (carpet always leaves something to be desired, in my opinion). The lady at check-in was awesome (she actually was familiar with our little town in south Tennessee) and the young man in charge of the breakfast never stopped working, cleaning and restocking. Very happy with my stay! Thank you
I was very impressed with my stay here. The hotel was very nice and clean. The redheaded lady that works 3-11 was one of the most happy and friendly front desk people that Ive ever had the pleasures of checking in anywhere with. The indoor pool was very clean and alot of fun. I will definitely be recommending this place to my friends and family and it'll be where I stay from now on!
Oh my! I can't say enough nice things. This may be the cleanest, friendliest hotel that I've ever stayed at. It started when I walked in. I was greeted promptly by a very friendly front desk clerk. The room was clean, the bed was comfortable. The AC worked great. The shower had great water pressure. The refrigerator kept my left over pizza cold. The lighting in the room was great. Good TV with cable. There was a beautiful, clean pool. There was an exercise room, a computer in the lobby, free WiFi and free breakfast. Checkout was quick and again, very friendly. The parking was free and well lit. We will definitely stay here the next time we are in town.
I have to admit I work for a hotel and I have certain expectations. I can honestly say that my expectations were met and satisfied. The place was nice and clean. The staff was polite, friendly and courteous. I have to give a shout out to the front desk girl April. She went above and beyond to help me and the other guests. She was working both the front desk and breakfast area. She was courteous, helpful and patient. She handled every person in timely manner and with respect. She was calm even when some guests were being unruly. Having been in her situation a time or two I applaud her dedication. I have seen people crumble in less stressful situations, she is true representation of customer service.
Nice hotel for a small town, but was not impressed with the housekeeping or the "hot breakfast" advertised. Stayed in October 2020 for family visit. Was going to stay at Hyatt in Topeka, but family wanted me to stay closer to their home in Havensville, so changed plans to stay in Seneca as this hotel was recommended by family as nice,safe alternative to the "big city". (Side note, as I live in a metropolitan city, Topeka does not qualify as "big city" for me.) Paid a little more for this hotel in Seneca than Hyatt in Topeka with less amenities and not nearly as nice a room or the level of housekeeping one would expect from any hotel. Stay was for 5 nights; was not notified upon check-in that bed sheets would only be changed once during my stay and the room and bathroom and sink would not be cleaned until end of stay. On second evening of stay, upon returning to hotel in late evening and discovering sheets were not changed and bathroom and sink had not been washed, reported it to front desk. Was informed that when staying for over 3 nights, sheets changed on day 3 and bathroom and sink cleaned. Housekeeping must not have been informed as there was toothpaste and soap residue in the sink that was never cleaned during my entire stay. Gave up on reporting the housekeeping issues to front desk. As for the "hot breakfast", it was a microwave omelet similar to a Jimmy Dean or Eggslands brand, and the overall "hot" menu left much to be desired. There was a full size fridge w/freezer and microwave in room, so you can stop in one of the bigger cities/towns before arriving to bring your own food. Understand that this is a small town and most guests probably do not stay for long periods, but website should be clearer so that guests know exactly what to expect. Honestly, feel like the hotel is a little overpriced for what you get. However, I would stay again, now that I know what to expect and will bring my own cleaning wipes to clean the bathroom and sink daily myself.…
Clean and comfortable with secure wifi. The staff is friendly and helpful. The breakfast was the usual hotel expectation. A pleasant and friendly priced hotel. Next time we visit Seneca, this is where we will stay.
We recently stayed here and was impressed at the entire team and facilities. Very clean and great suites. Even got us in a little ahead for normal to help us out. Will use again on next trip through Seneca.
A college friend of mine was getting married in a nearby town and hotel options are slim pickings out in this part of Kansas. The hotel was clean and the staff was friendly. The only reason I didn't give it five stars is because the rooms are outdated and the beds are pretty firm. The continental breakfast was great! If I had to spend the night in this area of Kansas again, then I would without hesitation stay here.