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Hyatt Place Kansas City/Overland Park/Metcalf

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Hyatt Place Kansas City\/Overland Park\/Metcalf
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253 Reviews from our TripAdvisor Community

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Showing 252: English reviews
United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Overall the hotel was good. Had some air condition issue in the lobby for a few days but the guest room was working fine. The guest room was larger than expected with a nice size television. The staff at the front desk & the breakfast attendant was great. The free hot breakfast was ok.

Helpful?
Thank Juan I
Alicia C, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Thank you for your review! We appreciate you sticking with us during these hot KC summers with our a/c challenge. It is up and running now, yeah! We look forward to seeing you again in your future travels. More 

Grapevine, Texas
Level Contributor
175 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed 1 week ago

Don't stay here. It's a safety risk (although I was assured that what happened was against company policy when I reported it through Hyatt's website which got me a response from management for the specific hotel) and the hotel doesn't meet basic Hyatt upkeep standards. We arrived back from an outing to find that the housekeeper left our hotel room... More 

Helpful?
Thank Newlywed952010
Alicia C, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Thank you for your review. I appreciate you bringing this matter to our attention and we definitely reviewed it with our entire team. Thank you again. More 

San Jose del Cabo, Mexico
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is rundown and dirty. The pool is green, carpeting very dirty and warn, sofa broken. The elevators are used by entire housekeeping crew so it takes forever to find space and then it stops on every floor. So surprising from the photos and description found online.

Helpful?
Thank Marsha F
Alicia C, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Thank you for taking the time out of your day to provide your review. It is our goal to exceed every guest's expectation and I am sorry that we disappointed you. We are working hard on getting our hotel ready for our renovation and hope to see you again on your future travels. More 

Tulsa, Oklahoma
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For what i paid? Not happy. I get to the room and the handset of the cordless phone is broken. Not working at all. I report that and also the digital clock is off by 45 minutes (and i could not figure out how to set the correct time). I go to the pool hoping to relax, and i kid... More 

Helpful?
1 Thank GuyTraveler324
Alicia C, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

I am sorry that we were unable to keep you as our guest for your entire reservation. We are working hard on our renovation plan for this fall. Thank you for providing details of your room, this information will assist us in further training for our housekeeping team. More 

Sacheon, South Korea
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was, at first, a little unimpressed by the hotel due to the dated look of the carpet, walls and decor. It looks like it hasn't been updated in about 20 years. However, the room was great with a little kitchenette, and with a very comfortable bed; the staff was also very friendly. The breakfast is quite possibly the best... More 

Helpful?
Thank Chelsea R
Alicia C, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Thank you for your review! We appreciate that you could overlook the style of the hotel and enjoy your stay. We are excited for our renovation later this year! We hope you will be able to visit again. More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel offered everything I needed to work from the Hotel while doing business in the area. Internet was good, computer desk and chair comfortable. The breakfast, however healthy, is the only thing I did not like about my stay. The menu was exactly the same day after day. If you have to stay for several weeks you will find... More 

Helpful?
Thank Jesús M
Alicia C, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Thank you for your review! We love to hear that you were able to utilize the room for work. Hyatt is currently working on updating the breakfast menu, hopefully we will be able to provide you more options in the near future. We look forward to seeing you again! More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved the layout of the room! Very easily could have slept 6 people comfortably. Huge sectional that made into a bed and two double beds. Large swivel tv for all the room to see. Breakfast was good. Had a small Fridge but needed a microwave. Pricey but it was a holiday weekend.

Helpful?
Thank Krystal L
Alicia C, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Thank you for your review! We are so pleased to hear that you were able to enjoy the hotel for the holiday. We look forward to seeing you again in your future travels. More 

Branson, Missouri
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a wonderful stay. The only problem was noise from elevator fans since our room was next to the elevator. Was not so bad that we wanted to move, however. We enjoyed the stay very much. Pillows were hard.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank tomsF3744KP
Alicia C, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Thanks for your review! Next time your travels bring you to a Hyatt, please ask for us to add a note to your account regarding the elevators. This way we can be sure to get you a quiter room for your future travels. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Hyatt Place Kansas City/Overland Park/Metcalf

Address: 6801 West 112th Street, Overland Park, KS 66211
Location: United States > Kansas > Overland Park
Price Range: $103 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Kansas City/Overland Park/Metcalf 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Kansas City/Overland Park/Metcalf Hotel Overland Park
Overland Park Hyatt
Hyatt Overland Park
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