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Embassy Suites by Hilton Kansas City-Overland Park

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Embassy Suites by Hilton Kansas City-Overland Park
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730 Reviews from our TripAdvisor Community

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Showing 730: English reviews
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Lincoln, Nebraska
Reviewed yesterday NEW

This hotel is always overbooked and the lines for drinks and breakfast take 20 min to 1/2 hour. Updates need to be made to the exterior. If you do stay. Request a high floor as there are alot of teams with kids that stay here and they run around late all the time.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Marykayfin
Topeka, Kansas
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

This Embassy Suites has an excellent staff, the rooms are clean with full amenities and a manager's reception in the evening with the standard fair of drinks, and tasty snacks. The full service, made to order, breakfast is outstanding and the hotel is located right off Hwy 435. I can only say positive things about this hotel and we have...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank The_Chief055
About Hotel's Favorite Review
Christian A, Front Office Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Dear The_Chief055, Thank you so much for the words of encouragement! We are so pleased we can pass along such positive comments to our staff! Everything you pointed to in your review is what we pride ourselves on. Knowing we have such a great customer like yourself, it gives us the drive each day to keep on performing to the...

Overland Park, Kansas
Reviewed 2 days ago NEW

Everything was immaculate in my Suite! And a complimentary Happy Hour in the Bar!! Room Service was FAB and the food was good and hot!! Front Desk Staff very concerned about my special needs (cannot walk far due to M/S...so put me Right next to an Elevator)! ALL IN ALL...could not ask for a cleaner Suite or cleaner bedding and...

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Helpful?
Thank karenmP841MR
Kansas City, Kansas
Reviewed 2 days ago NEW

Cheer squad in town when we visited. Room was very noisy close to elevator. Staff was friendly and courteous. food was expensive. Internet service was adequate for our needs. Recommend hotel; didn't use fitness or swim.

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Helpful?
Thank 678satisfiedcustomer
Austin, Texas
Reviewed 4 days ago NEW

The room and amenities are nice; however, not one of better room I stayed at compared to other Embassy Suites location. But all TVs at the hotel are programmed to censor USB ports. I could not use my fireTV as an alternative means to enjoy movies and shows. The TV menu interface is inconvenient and I had to turn on...

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Helpful?
Thank Nikolas T
Christian A, Front Office Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Dear Nikolas T, Thank you for taking the time to tell us about your recent say at our hotel. I am very sorry about the inconveniences you experienced while here. As you mentioned, our USB ports are disabled from the TVs. However, we should of been more accommodating of your needs and should have provided you with another means to...

Olathe, Kansas
Reviewed 1 week ago

Great hotel! The suite is totally worth and being in the VIP top floor is even more worth it. The night staff is wonderful! Room was clean and very accommodating. The evening happy hour is a great plus to get the night started.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jackiet267
Christian A, Front Office Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Dear jackiet267, Thank you so much for your positive comments! We are very happy you were able to enjoy the great accommodations that come with our VIP (Premium) floor! Our 2-room suites and happy hour is what sets us apart from the rest and we can not wait to be able to provide you with a great time next time...

maxwell, United States
Reviewed 2 weeks ago

This is a great hotel close to the convention center. I have stayed here 3 seperate times and have been impressed with the service and cleanliness. The made to order breakfast is awesome. The staff was very friendly.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Keith W
Christian A, Front Office Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Dear Keith W, Thank you for the positive comments. We are so glad you found the hotel staff to be friendly. We work very hard on our cleanliness as well and it is great to hear that someone has noticed the hard work our housekeepers put in everyday. Our cooked-to-order breakfast is second to none and truly sets Embassy apart....

Monroe, United States
Reviewed 3 weeks ago

The staff of this hotel are all very helpful and friendly. From the front desk to the housekeeping team everyone smiles, says hello and goes out of their way if you need help. The hotel is very clean and has a warm and family atmosphere to it. It is not a modern and shiny hotel but one that makes the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Marvin S
Christian A, Front Office Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Dear Marvin S, You are too kind sir! We really do appreciate everything you passed along to us. One of our key goals is to always provide warm and friendly service and we are so happy we were able to make you feel like family. This is why we are in the hospitality business. We hope to see you again...

The Colony, Texas
Reviewed 3 weeks ago

Breakfast I would definitely skip, but I'd recommend the happy hour! Rooms were very nice clean and comfortable. My biggest complaint would be the hallways lines with trays of food and old coffee cups.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 754crystalg
Christian A, Front Office Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Dear 754crystalg, Thank you for reviewing our hotel! We are continually working on providing top level service and we appreciate you letting us know about the things we can work on. Your comments about breakfast and the dirty dishes has been passed along to our F&B Director for further follow-up on the issue. We are glad you enjoyed the happy...

Lincoln, Nebraska, United States
Reviewed 4 weeks ago via mobile

Hilton should force ownership of this hotel to upgrade rooms and public space soon. They may be planning to do that. The condition of this property falls far short of the brands typical quality standards. If you're considering booking here, I'd verify if renovations have been done yet, or negotiate a lower rate.

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Helpful?
Thank Tom D
Christian A, Front Office Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Dear Tom D, We appreciate you letting us know about your feelings toward our hotel. We take all comments under consideration as we are always looking for ways to improve. In regards to your remarks about a renovation, we have taken the first steps in getting that done. All of our rooms have brand new carpet, linen and mattresses as...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located just off the I-435 in the south Kansas business district, the Embassy Suites Kansas City – Overland Park hotel near Sprint World Headquarters and Corporate Woods, offers you all the space you need for work, family and to relax. Use the free hotel shuttle service within a 5-mile area for your convenience for business, exploring local attractions or great shopping nearby.Enjoy spacious king-sized bed, two-room suites and a complimentary cooked-to-order breakfast each morning. Unwind at the complimentary Evening Reception in the relaxing surroundings of our Overland Park hotel. The open-air atrium is the perfect place to sip a coffee and catch up with work or chat with friends.Stay connected in the 24-hour business center using high-speed internet access. Host your next business meeting at the Embassy Suites Kansas City – Overland Park hotel in flexible function spaces and conference rooms. ... more   less 

Additional Information about Embassy Suites by Hilton Kansas City-Overland Park

Address: 10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
Location: United States > Kansas > Overland Park
Price Range: $128 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Kansas City-Overland Park 3*
Number of rooms: 199
Reservation Options:
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Also Known As:
Embassy Suites Kansas City-Overland Park Hotel Overland Park
Embassy Suites Overland Park
Overland Park Embassy Suites
Hotel Style:
#9 Business Hotel in Overland Park
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Kansas City-Overland Park staff and other travelers.
2 questions
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Questions? Get answers from Embassy Suites by Hilton Kansas City-Overland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would always suggest the top floor. The noise level from people above us was louder than usual.”
 of 5 bubbles mckapke, Nov 6, 2016 | Read review
“Avoid the sides that look over the highway and Metcalf. Traffic noise was easily heard even on the 6ht floor”
 of 5 bubbles JenniferL136, Sep 12, 2016 | Read review
“It's Atrium-style. BUT; the rooms have a door to help block the noise.”
 of 5 bubbles DCWh0dat, Jun 30, 2016 | Read review
“Higher floors are quieter. Ask for room a few doors away from elevator; as could be substantial walk around atrium.”
 of 5 bubbles Classicalgirl, Jun 20, 2016 | Read review
“Do Not book 411, it stinks”
 of 5 bubbles gwmeyer31, Apr 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question