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Embassy Suites by Hilton Kansas City-Overland Park

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Embassy Suites by Hilton Kansas City-Overland Park
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638 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Minneapolis, Minnesota
1 review
2 of 5 stars Reviewed 3 days ago NEW

Room was outdated and dirty. In need of fresh carpet, paint, furniture, and room had no desk. The complimentary internet service was horrible. When I checked in I asked the girl at the front desk for nearby dining and she said they must have run out of lists then just looked at me without offering to print more or offer... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank M8681COroberts
Denver, Colorado
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is extremely rundown, bathroom is updated but the rest of the rooms appear to be holdovers from the 90's. Ceiling was damaged in room and smell of hotel is old and musty. They also allow smoking on one floor. Location is good and lounge area is great for meetings. But overall a very average property that could certainly... More 

Helpful?
Thank flyers4514
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Hello flyers4514- Thank you for taking the time to share your recent experience. I apologize we failed to provide a more positive experience, but appreciate the comments on our great location and convenience. I do have to say that the hotel is 100% non smoking as both, part of our policy and per city ordinance. Thank you for staying with... More 

Woodbridge, Virginia
Level Contributor
255 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were there for three nights with three rooms. Had a problem with an air conditioner unit not working on second night, but team came in and in 20 minutes had changed out the unit and all was perfect and manager comp'ed that room for the night!! Nice breakfast buffet and evening drinks and snacks. Very clean and very well... More 

Helpful?
Thank R K
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Hello R K! Thank you for the great comments regarding your recent experience with us! We appreciate you sharing how much you enjoyed your stay with the TripAdvisor community! I was happy to read you enjoyed the breakfast and evening reception and it sounds like we met our goal of providing warm, friendly service in addition to clean, comfortable accommodations.... More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed 6 days ago NEW

My stay was great. Room and hotel overall was very clean. The staff was great and the door was also great. I will recommend this hotel to all my family and friends. The staff made our stay very comfortable and they know how to treat their guest.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank doshaej
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for staying with us and for the 5 star rating, doshaej! We are honored by your recommendation! We always strive to provide warm, friendly service and clean, comfortable accommodations. We are happy to know we were successful in your recent stay! Thank you for staying with us! We look forward to seeing you upon your next visit! Sincerely,... More 

Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

here for a two night stay for a quick biz trip. What I enjoyed the most was that the A/C was working fantastic inthe guest rooms duirng a huge heat wave. The rooms were nice with plenty of towels and they were clean. Great bed. What I didn't like about the facility was that the common areas were super hot... More 

Helpful?
Thank Susan R
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for the feedback regarding your recent experience, Susan R. We are happy to know you would return the next time your travels bring you to the Overland Park area, but sorry for the issues regarding noise and the poor room service experience. We have shared your comments with our F&B team and will continue to work on improving... More 

Sioux City, Iowa
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel was perfect for spending time with my sister! We had a great time visiting over drinks at happy hour and enjoyed a leisurely breakfast together! It was a perfect location for a great shopping trip and lots of restaurants near to choose from!

Helpful?
Thank Patty E
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for the 5 star rating, Patty E! I am so happy you were able to have a great experience when spending time with your sister! Our complimentary cooked to order breakfast and Evening Reception are great places to gather and catch up and it is great to know you were able to do so! Thank you for staying... More 

Neligh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently did a trip to KC for a getaway. We picked the perfect motel that is centrally located for any location of what you want to do in the KC area. The rooms were clean and wonderful, the staff would answer any questions you may have.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Tanya C
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for the great comments on your recent stay with us, Tanya C! We were happy to share your review with our team. It sounds like we met our goal of providing warm, friendly service and clean, comfortable accommodations! Thank you for staying with us! We look forward to seeing you the next time you getaway to Overland Park.... More 

Arlington, Texas
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a one night transit at this hotel were we checked in late. We arrived to friendly staff having our room and keys ready and made for a quick check in for road weary travellers. The restaurant was not busy in the morning and the food was excellent.

Helpful?
Thank VezNkomo
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

We appreciate the "Great" feedback on your recent stay with us, VezNkomo! We appreciate you picking us for your quick stay and happy to know we were able to efficiently get you situated late at night. Thank you for staying with us! We hope to see you again soon! Sincerely, Fred DeLaRosa More 

Omaha, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel is old, dirty and needs way past due updating! The location is pretty good but even the grounds and exterior look bad. Hilton should be ashamed of this property. The Marriott is close by so stay there.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Mark S
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Hello Mark S- I apologize we obviously failed to meet our goal in providing you with a wonderful experience and appreciate your feedback letting us know. If you wish to discuss your experience further or have any additional feedback, please don't hesitate to let me know. I can be reached at fred.delarosa@Hilton.com. Thank you, Fred DeLaRosa More 

Fort Scott, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I love staying at Embassy Suites for business since I have a place to work away from the bedroom and for pleasure when I take the grandchildren because they have their own place to sleep. And the Breakfast is super

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carl E
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

We were happy to share your review with our team, Carl E! Thank you for the wonderful comments. I agree Embassy Suites is super convenient when traveling for business or pleasure with the two room suites. The extra amenities such as the complimentary cooked to order breakfast and the Evening Reception adds to value and I was happy to know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located just off the I-435 in the south Kansas business district, the Embassy Suites Kansas City – Overland Park hotel near Sprint World Headquarters and Corporate Woods, offers you all the space you need for work, family and to relax. Use the free hotel shuttle service within a 5-mile area for your convenience for business, exploring local attractions or great shopping nearby.Enjoy spacious king-sized bed, two-room suites and a complimentary cooked-to-order breakfast each morning. Unwind at the complimentary Evening Reception in the relaxing surroundings of our Overland Park hotel. The open-air atrium is the perfect place to sip a coffee and catch up with work or chat with friends.Stay connected in the 24-hour business center using high-speed internet access. Host your next business meeting at the Embassy Suites Kansas City – Overland Park hotel in flexible function spaces and conference rooms. ... more   less 

Additional Information about Embassy Suites by Hilton Kansas City-Overland Park

Address: 10601 Metcalf Ave, At I-435, Overland Park, KS 66212-1817
Location: United States > Kansas > Overland Park
Price Range: $132 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Kansas City-Overland Park 3*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hilton Hotels, Hotwire, Travelocity, getaroom.com, Priceline and Odigeo so you can book your Embassy Suites by Hilton Kansas City-Overland Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Kansas City-Overland Park Hotel Overland Park
Embassy Suites Overland Park
Overland Park Embassy Suites
Hotel Style:
#10 Business Hotel in Overland Park
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