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TownePlace Suites Overland Park

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7020 W. 133rd Street, Overland Park, KS 66209
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TownePlace Suites Overland Park
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87 Reviews from our TripAdvisor Community

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Illinois
Level Contributor
203 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was ok. You walked into the kitchen area, then desk and bed to the left. Toilet was very close to the bed. Was not recognized as a rewards member when we checked in. No brochures in the hotel to see what is in the area. Breakfast was pretty generic. Ate there the first day and decided to eat... More 

Helpful?
Thank Lenajean
Caitlin C, Front Office Manager at TownePlace Suites Overland Park, responded to this review

Dear Lenajean, Thank you for taking the time to review your recent stay. We are very happy you chose to stay with us during an exciting event for your family, and we would like to sincerely apologize for falling short of expectations. We at TownePlace Suites highly value our Rewards Members and your comments will be shared with the entire... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Having stayed at a few Towne Place Suites in my work travel and not being a big fan, I was skeptical when my wife said "that' s where the family is staying. " Coming in with low expectations, I have to say I was very pleasantly surprised with this hotel. It was clean, well run, quiet, with spacious and comfortable... More 

Helpful?
Thank Dave O
Shannon T, General Manager at TownePlace Suites Overland Park, responded to this review

Thank you for taking the time to evaluate your recent experience. I am pleased that you enjoyed your time with us. We look forward to having you stay on your next trip to Overland Park. Shannon Turgeon General Manager More 

Mexico City, Mexico
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 12, 2015

I guess with hotels it depends what you're looking for. I stayed at this hotel for a week due to business meetings in the area. My corporate travel forced us to stay here. I usually like to stay at full service hotels with a full restaurant onsite, so maybe that biased my experience. At check in I requested a room... More 

Helpful?
Thank ABCinATL
Shannon T, General Manager at TownePlace Suites Overland Park, responded to this review

Dear ABCinATL, Thank you for taking the time to review your recent stay. We apologize that you were not 100% satisfied. We strive to keep our guests happy and are always willing to make any accommodation we can to honor special requests. Your comments will be shared with the entire staff. It is with feedback such as yours that we... More 

Clay Center
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed October 26, 2015

we had a queen studio room. It had adequate space. Also had a kitchenette making it nice for those late night snacks! It was clean and comfortable. The vanity was outside of the actual bathroom but did not allow for more than one person at a time to get ready. That was really our only complaint. It's a little awkward... More 

Helpful?
Thank Diana M
Shannon T, General Manager at TownePlace Suites Overland Park, responded to this review

Dear Diana M, Thank you for staying at the TownePlace Suites in Overland Park for your girls shopping spree! We are pleased you enjoyed your time with us. We sure hope to have you back during your next trip to the area. Have a great day! Shannon Turgeon General Manager More 

Tulsa, Oklahoma
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 14, 2015

The rooms are decent enough and the property is in good condition. The problem here is the management. For starters they have remarkably low standards for who they hire to interact with guests. From check-in, to breakfast jockey, these folks have no requirements for uniform, or hygiene. It kind of sets the tone for your stay. You would think a... More 

Helpful?
Thank Scott D
Shannon T, General Manager at TownePlace Suites Overland Park, responded to this review

Dear Scott D, Thank you for taking the time to provide feedback regarding your recent stay. We apologize for not meeting your needs. We strive to not only meet but exceed the expectations of our guests. With feedback such as yours, we can work to improve both the experience and the quality going forward. Your comments with be shared with... More 

Denver, Colorado
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 21, 2015

The room was very clean, and the hotel was the same. They have free continental breakfast which was very good and filling. The WIFI was a little spotty, but I was all the way at the end of the hall so that could have had something to do with it. The workout room looked nice, but I didn’t have time... More 

Helpful?
Thank LizEral
Shannon T, General Manager at TownePlace Suites Overland Park, responded to this review

Thank you for reviewing your recent stay with us! We appreciate all feedback and pride ourselves in providing an exceptional customer experience. We hope to see you again soon. Shannon Turgeon General Manager More 

Overland Park, Kansas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 9, 2015

We are never disappointed with a Marriott property and this one was perfect for our 2 night stay. We were in town for a party and stayed here since it was a good location. This is a complete suite w/kitchen (which we didn't need) but was nice. Well cared for property in a neighborhood setting close to lots and lots... More 

Helpful?
Thank wyandotte68
Shannon T, General Manager at TownePlace Suites Overland Park, responded to this review

We certainly appreciate you taking the time to provide feedback to us regarding your recent stay. Thank you. We hope to have you back as our guest should you find yourself visiting Overland Park! More 

Bentonville, Arkansas
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 24, 2015

This hotel seemed newer or renovated. The rooms are spacious and very clean. Seemed well cared for. We checked in late, the front desk attendant was very pleasant and had menus of local restaurants who would deliver late on a Sunday night. Love that the suites are appointed with a full kitchen, allows more options for meals. We will be... More 

Helpful?
Thank MWS787
Shannon T, General Manager at TownePlace Suites Overland Park, responded to this review

Thank you for taking the time to let us know about your recent stay. We appreciate the feedback. You comments will be shared with the entire staff as we strive to be "clean, quiet and friendly"!!! Thanks again for letting us know, and we would love to see you back next time you are in Overland Park! More 

Minnesota
Level Contributor
440 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed August 4, 2015

The entrance to the hotel is a bit odd. The front entrance is at the back of the hotel, and the pool is near the front corner. It appears to be a residential area although there are commercial businesses nearby. The room was very clean, although the front entry of the room smelled like dog pee. The bed was excellent.... More 

Helpful?
Thank MinnesotaRandy
Tulsa
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed July 26, 2015

Stayed here for business mid July. Clean rooms, adequate bathroom & kitchen space. Good gym, but wish they had more than one elyptical. Saw several guests with small dogs, so the hotel is pet friendly. Good morning breakfast which included hot & cold choices. Great location-near restaurants, shopping, gas station, etc. Free wifi was a little tricky this time but... More 

Helpful?
1 Thank SoonerFan#1
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