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Holiday Inn & Suites Overland Park-West, an IHG Hotel

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Traveler (35)
Room & Suite (39)
Dining (3)

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About

#7 of 40 hotels in Overland Park
Location
4.2
Cleanliness
4.2
Service
4.3
Value
3.9
Relax and Unwind at Our Overland Park HotelVisit Overland Park and experience a family-friendly retreat and centralized work hub at the Holiday Inn & Suites® Overland Park - West hotel located off I-35 in Overland Park, KS. Great shopping near this hotel's location in Overland Park, KS includes Oak Park Mall and Legends at Village West Outlets! Travel into Kansas City just 12 min away to sporting events at Arrowhead Stadium, Kauffman Stadium, and the Kansas Speedway. Worlds of Fun and Oceans of Fun offer thrilling coasters, wild slides, and fun for the entire family.Planning a Wedding, Meeting, or Corporate Event in Overland Park? Our KC Elevated Event Space features over 10,000 sq. ft that can handle groups from 10 to 500. Hosting up to 325 guests for your wedding or social event in one of our beautiful Overland Park ballrooms is easy with our flexible event space. Our Sunset Ballroom located on the 8th floor offers a spectacular view for guests.Traveling for business?
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Vending machine
Conference facilities
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish

Location

8787 Reeder Street, Overland Park, KS 66214
Holiday Inn & Suites Overland Park-West, an IHG Hotel
584Reviews4Q+A75Room tips
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MLMRocksTravel wrote a review Jan 2024
Topeka, Kansas578 contributions436 helpful votes
Really giving the 4 stars for how much better the place is than the prior dumps in this location. As a Holiday Inn...it was more of a 2-3 but they are trying to get it improved. This location has a history of nasty hotels, party hotels and bugs. We needed a spot to stay close to Aztec Theatre where we were going for New Years Eve. The prices were really low compared to other hotels and it looked like the hotel was nice....and I'm a platinum member so we decided to try it. The restaurant was closed for remodeling so that was the first disappointment, but we actually went to a local kids restaurant thinking it would not be busy for NYE (and we were right). The room was clean, the bedding looked new and fresh, towels were thick and new, and the lobby was very nice with a nice sitting area to watch TV. Service was lovely upon check-in. The parking lot was a challenge to find as the hotel is right next to the interstate and the signs going in look like the "Do Not Enter" is for that road. Tight parking lot with not much lighting. Cannot believe the pool (outdoor) was open when it was 20 degrees out, but there were kids screaming and yelling, so they were enjoying it. The mattress's were new, but only great for people who like really firm mattresses....and I prefer my soft so I awoke with an aching body...but those who prefer firm may really enjoy it. The oddest thing was the window shears. The windows are placed so you can look directly into the windows of guests across the courtyard so you need to close the shears....but ours looked like a wolverine had stayed there. For such a nice clean renovated room, the shears were absolutely shredded vertically. This meant you could not really close them for privacy. So while the hotel is very much better than it used to be, it still has a ways to go. We were 50/50 if we would stay there again. With my status, we were really hoping for a comp upgrade, but those are not available in this hotel.
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Date of stay: January 2024
Value
Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Shull, Owner at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded Jan 8, 2024
Hi there MLMRocksTravel, Thank you so much for leaving a detailed review of your stay with us. As a team, we've reviewed your comments and we are working to make extra changes so that we do better for future guests. I am glad that you found us better than before, hopefully we can continue to improve! Thank you again for all of this information, we hope to see you back here again, Heather Shull, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer08583811610 wrote a review Nov 2023
10 contributions
Average. Room seemed clean but did have a funny smell every time we returned. We booked the breakfast rate hoping for a good cooked to order breakfast, but that was sub-par at best. Nothing major negative but also nothing major positive. Location is pretty good but we did have traffic noise in the night.
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Date of stay: November 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Shull, Owner at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded Nov 24, 2023
Hi there Pioneer08583811610, Thank you for leaving a review of your recent stay with us. I hope we can welcome you back again in the future. Thanks again, Heather Shull, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BrendaH40 wrote a review Oct 2023
Alvin, Texas567 contributions97 helpful votes
The hotel was clean and comfortable. Staff was friendly and welcoming. Breakfast was good with a waitress not serve yourself like most, so I felt a little spoiled. Parking is plentiful. The only downside is no usb plugs were available in the room.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Bring wall plug for your USB items.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Shull, Owner at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded Oct 13, 2023
Hi BrendaH40, Thank you for leaving a review of your recent stay with us! I am so glad that you found our hotel to be clean and our staff to be friendly. I do hope we can welcome you back again soon. Thanks again! Heather Shull, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Krystina wrote a review Aug 2023
20 contributions2 helpful votes
Overall it was a nice stay. If breakfast is included in your room, you get vouchers to the restaurant next door. The breakfast offered was pretty good as far as free hotel breakfasts go. The pool and hot tub were also great. We stayed in a king suite and it was nice. The staff were all very nice and helpful.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Shull, Owner at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded Aug 9, 2023
Hi there Krystin, Thank you so much for leaving a review of your recent stay with us. I am glad that overall you enjoyed your time with us. I do hope we get to welcome you back again soon. Thanks again, Heather Shull, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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T p wrote a review May 2023
1 contribution
My family and I had a tournament and were lucky enough to stay at this hotel. Since checking out, I can't help but think about the amazing young woman at the front desk who was so helpful and went above and beyond for me! I believe her name was Nichole. The hotel itself was VERY busy, however when i was talking with Nichole she made me feel like i was the only one in the room, she didn't rush me, and she let me talk and answered all my question and then went above and beyond by calling my room and letting me know that i left my credit card at the front desk. I will be staying here again, its amazing to have staff truly care and appreciate you. THANK YOU!
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Date of stay: April 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Shull, General Manager at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded May 1, 2023
Hi there tp796, Thank you so much for leaving this amazing review of your stay with us! I'll be sharing your comments with Nicole - she will be thrilled to see what you have said. Thank you again for your comments, Heather Shull, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joshua Finch wrote a review Mar 2023
Lenexa, Kansas2 contributions1 helpful vote
The most ridiculous service I have ever experienced. I’ve run hotels for 12+ years with IHG, Disney and Marriott. I am here for a group function and asked for a coffee (standing on a broken leg with my cane) at 11:53am. I was told absolutely not, that I could NOT get a cup of coffee until after noon. Are you kidding me? Fix your service. It did NOT take much for me to grab a cup of coffee l. Your idea of “setting” up for a cup of coffee and not allowing your “guests” to have coffee is a joke. FIX YOUR SERVICE. This is hospitality and you should serve with a smile.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: I really suggest finding the hotels in the area that offer better service. There are tons of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Shull, General Manager at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded Mar 6, 2023
HI there joshuafX507VF, Thank you for leaving a review of your recent stay with us. I apologize that you had issues getting coffee for your event. I will be sharing your feedback with my colleagues and we will work to do better for future guests. Thank you again, Heather Shull, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GingerGirl wrote a review Oct 2022
1 contribution
This was the worst experience I’ve ever had at an IHG hotel. The staff was incredibly rude and dismissive. The attitude they had whenever my husband and I had a question was completely uncalled for. The staff were watching videos on their phone while we were at the front desk and completely dismissed/ denied us rudely when we asked for a late check out. We will never be staying at this hotel ever again.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Shull, General Manager at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded Oct 17, 2022
Hi there gingergirlg, Thank you for leaving feedback of your recent stay with us. I want to apologize for the issues you had with our staff. We pride ourselves on being hospitable and friendly with our guests and clearly we failed during your stay. Please know that I will be sharing your feedback with my staff and we will work on our customer service skills and do better for future guests. Thank you again for your comments, Heather Shull, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A Jackson wrote a review Jun 2022
1 contribution
Ive had the pleasure of staying here a couple days a week for 4-5 months now. Not only is the location great, but the hotel is very clean! The beds and pillows felt like I was sleeping on a cloud. The hotel seems to be a bit older however, it has been nicely updated. The pool and fitness center are also very nice! They seem to be short staffed (like the rest of the U.S) however the employees they do have really are exceptional. Every time I’ve had contact with the staff the are friendly. Nicole at the front Desk is exceptional. She really seems to care! She had the answers to all my questions and was familiar with the area and had some great recommendations! Any request I have ie) room serviced, extra pillows, coffee, etc. have always been met. Customer service like this is hard to find, and is one of the many reasons I keep coming back.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Shull, Sales at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded Jun 13, 2022
Hi there Ajackson1114, Thank you SO much for leaving this wonderful review of your stays with us. I'm so glad that we are able to meet your needs and that you've had excellent interactions with our staff, especially Nicky. I'm also glad that we were able to fulfill your requests, even while being short-staffed. I will be sharing this review with my colleagues and we'll be sure to recognize Nicky for her outstanding efforts. Thank you again! Heather Shull, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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D C wrote a review Feb 2022
1 contribution1 helpful vote
When I booked this hotel for my family, I was a little nervous about the location in the city and the close proximity to major thoroughfares. As it turned out, this was one of the nicest hotels we have stayed in for a long time. The oversized room was beautifully appointed, clean, and extremely quiet. The beds and pillows were very comfortable. We all slept really well. We were just traveling through, but we felt like we got to take a mini-vacation in this hotel. The Green Mill restaurant was also nice. The waitress, Tamara, was awesome. We want everyone to know about this hotel. It's a gem. We will always stay here when we are driving through. Thank you for the wonderful experience.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Heather Shull, Sales at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded Feb 22, 2022
Hi there DCFL1234, Thank you so much for your review! I am so glad that you had such a great time with us and would recommend us to anyone. That is quite the compliment. We hope we can welcome you back again soon and that you can have another wonderful time with us. Thanks again for this amazing 5-star review! Heather Shull, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katherine N wrote a review Dec 2021
1 contribution4 helpful votes
We truly had a good time! Nicole was such a big help! We needed more towels and she delivered. We needed more toilet paper and she delivered. Any questions we had she answered. Just top notch customer service from her. My niece and nephew loved the heated pool and the cool idea of swimming inside and outside. It was such a peaceful stay! Thank you Kansas!!
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Date of stay: December 2021
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Heather Shull, Sales at Holiday Inn & Suites Overland Park-West, an IHG Hotel
Responded Dec 20, 2021
Hi there 302katherinen, Thank you so much for this great review! I'm glad that you liked your time with us and I'll be sure to share your comments with Nicole. Thank you again for the feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$111 - $154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites overland park west, holiday inn overland park, overland park holiday inn
LOCATION
United StatesKansasOverland Park
NUMBER OF ROOMS
190
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN & SUITES OVERLAND PARK-WEST, AN IHG HOTEL $90 ($̶1̶6̶2̶) - Updated 2024 Prices & Reviews - KS

Frequently Asked Questions about Holiday Inn & Suites Overland Park-West, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Overland Park-West, an IHG Hotel?
Nearby attractions include Overland Park Public Works (0.4 miles) and Adat Yeshua Messianic Jewish Congregation (0.5 miles).
What are some of the property amenities at Holiday Inn & Suites Overland Park-West, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Overland Park-West, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Overland Park-West, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn & Suites Overland Park-West, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Overland Park-West, an IHG Hotel?
Conveniently located restaurants include ABC Cafe, Zarda Bar-B-Q & Catering Company, and Santa FE Cafe.
Are there opportunities to exercise at Holiday Inn & Suites Overland Park-West, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn & Suites Overland Park-West, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Overland Park-West, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Overland Park-West, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn & Suites Overland Park-West, an IHG Hotel?
Many travelers enjoy visiting Sam's Club, Lenexa, Kansas (1.1 miles), Merriam Historical Plaza (3.4 miles), and Larwin Gravesite (4.3 miles).