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Holiday Inn Overland Park-Conv Ctr

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10920 Nall Ave I-435 at Nall exit, Overland Park, KS 66211-1207
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (23)
Room & Suite (18)
Pool & Beach (4)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Overland Park-Conv Ctr
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 39 hotels in Overland Park
Location
Cleanliness
Service
Value
The Holiday Inn Hotel & Suites Overland Park, KS Convention Center is within walking distance of the Overland Park, KS Convention Center. The Holiday Inn Hotel & Suites Overland Park is conveniently located near Sprint World Headquarters, Embarq Headquarters, State Line and Ward Parkway, Corporate Woods, South Creek Office Park, KC Chiefs & Royals, Mid-America Rehabilitation, Black & Veatch, Verizon, YRCW, KCP & L District, The Sprint Center & KS Speedway. The Holiday Inn Overland Park Kansas Hotel features complimentary high-speed and wireless Internet access available in all guest rooms and meeting rooms. Large shopping center and numerous dining options at Town Center Plaza...less than one mile away! The Holiday Inn Hotel, Overland Park Kansas features a new restaurant, The Cafe, that serves casual American fare for breakfast and dinner. Join us at our new lobby bar, The Avenue. Guest appreciation nights, Monday through Thursday, includes a complimentary cocktail and appetizer specials. For a quick snack stop by our Suite Shop. All rooms feature king or two queen beds, over-sized desk, and comfortable chair. All suites feature a mini-refrigerator and microwave, cordless phone and full-sized sofa sleeper. Jacuzzi suites also available. Complimentary underground parking garage access. Complete meeting and banquet/catering service available for any event. Please contact the property directly for details.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English

Location

Full view
39Car recommended
Grade: 39 out of 100
14Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
144Reviews1Q+A29Room tips
Traveler rating
  • 51
  • 55
  • 20
  • 8
  • 10
Time of year
Traveler type
Language
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Popular mentions
Krista L wrote a review Sep 2020
1 contribution
During the era of Covid-19, with plexiglass at the front counter, signs on the front door and throughout the hotel indicating masks are required in public spaces, Rachel chose to begin our check in process without wearing a mask. It was a few minutes before she picked up and put on a mask. Not sure why she bothered at that point, the only thing left to do was hand me our room keys. The other clerk who walked out to the front counter had a mask on, so there's that. However, on the second day of our stay, as we waited for the elevator, we observed a member of the housekeeping staff checking rooms without a mask. Never mind the fact that plenty of other guests milled around the hotel and rode on the elevator without masks, so clearly that city mandate is not practiced nor enforced by the staff. Upon entering our room I proceeded to wipe all high touch surfaces down with Clorox wipes. Good thing, because my wipes were gross from all the places their "IHG Clean" missed. Do they think about wiping down the curtain pulls, drawer handles, refrigerator door and maybe even the room phone? Never mind the fact that some type of dark colored beverage was splattered all over the wall behind the desk/TV and there was a large dark stain on the carpet. Thankfully it didn't look dark enough to be blood. Water from the bathroom sink smelled like sewer, so we avoided drinking that or using it to brush our teeth. We unfortunately were "forced" to stay her by the rules and event organizers of the sports tournament we were attending. If I'd had a choice, I would have stayed at any one of the other hotels down the road; the Courtyard by Marriott and Hilton Garden Inn are comparable in price and just a better class of hotel. There were vending machines, but many of the beverages on our floor were sold out. Breakfast was included in our team package, so I'm not sure if it's free to all guests.
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Date of stay: September 2020
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Response from IHG Service, Owner at Holiday Inn Overland Park-Conv Ctr
Responded 1 week ago
Hello C7916IYkristal, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. Thank you for choosing to stay with us and for taking the time to leave us feedback. IHG takes the mitigation and prevention of COVID-19 seriously. Your feedback about the lapses in our health protocols has been noted and shared with our Hotel Management for immediate action. Cleanliness has always been an important factor for all our brands, it is what defines us. I am sorry that Housekeeping failed to fully service the room. Worry not because I have noted your feedback about wiping down the curtain pulls, drawer handles, refrigerator door, and the room phone. The feedback about the stains in the room has also been noted and shared with our housekeeping team. I know they will look into these and strive to make things right. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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jrperkins3 wrote a review Jul 2020
Seymour422 contributions65 helpful votes
I drummed up an excuse to go to KC area and spend my free night from IHG before it expired. I ended up picking this hotel. Typical Holiday Inn. I typically avoid Holiday Inn, but will sometimes use Holiday Inn Express, but with many hotels shut down due to COVID, this was my best choice of the options available. While I did not use it, one reason to use this hotel is the underground parking garage. There was baseball-size hail storms nearby, but they were not headed to the hotel, I opted to keep my car more conveniently parked.
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Date of stay: July 2020
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Paul L wrote a review Jan 2020
Shawnee, Kansas460 contributions44 helpful votes
Check in was simple and check out was a breeze. Clean room. Nice location. Did not try the restaurant or the bar. We would stay there again. Very courteous and professional staff. A few signs on the elevator doors looked worn and need to be replaced
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Date of stay: January 2020Trip type: Traveled as a couple
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Devin F wrote a review Dec 2019
2 contributions1 helpful vote
I walked into the room to find half drank water bottle on the counter with smudges all over it and food crumbs in the dresser drawer. The crib provided was extremely noisy and had to be shimmed in 8 places in order for our 2-year-old to sleep more than an hour. Lastly, I accidentally left a pair of wireless earbuds in their charging case on the nightstand the morning we checked out. I called the hotel and they said my room hadn't been cleaned yet, perfect they will be there when they go check. Somehow the first person in the room didn't find them... Keep your property safe, book somewhere with integrity.
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Date of stay: November 2019
Cleanliness
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Response from IHGService, Guest Relations Manager at Holiday Inn Overland Park-Conv Ctr
Responded Dec 16, 2019
Hi 915devinf, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about the cleanliness of your room upon arrival as well as with the crib. I understand your dismay and I am sorry. This is not the joy of travel that we wanted for all our guests and I will make sure to share your comments with our team for necessary improvements needed on our end. I would also like to follow up on the wireless earbuds that you left in your room that is why I have sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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Dee W wrote a review Oct 2019
Bella Vista, Arkansas4 contributions
Overall great stay with pretty good front desk staff. When I first checked in, I ask the staff @ front desk to make sure my points were added to my account. At checkout. I noticed they were not added, so I had to request again. For the breakfast, you would figure a hotel this size with a paying breakfast that more of a selection of food would be offered. The breakfast buffet was not really hot. Overall, great experience@!!
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Date of stay: October 2019Trip type: Traveled as a couple
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PRICE RANGE
$90 - $175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn overland park-conv ctr hotel overland park, overland park holiday inn
LOCATION
United StatesKansasOverland Park
NUMBER OF ROOMS
121
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Frequently Asked Questions about Holiday Inn Overland Park-Conv Ctr
Which popular attractions are close to Holiday Inn Overland Park-Conv Ctr?
Nearby attractions include Tick Tock Escape Rooms (0.6 miles) and Topgolf (0.5 miles).
What are some of the property amenities at Holiday Inn Overland Park-Conv Ctr?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Overland Park-Conv Ctr?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Overland Park-Conv Ctr?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Overland Park-Conv Ctr?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Overland Park-Conv Ctr?
Conveniently located restaurants include Brobeck's BBQ, McLain’s Market, and El Porton Cafe.
Are there opportunities to exercise at Holiday Inn Overland Park-Conv Ctr?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Overland Park-Conv Ctr?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Overland Park-Conv Ctr?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Overland Park-Conv Ctr offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Overland Park-Conv Ctr?
Many travelers enjoy visiting Sam's Club, Lenexa, Kansas (4.6 miles).