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MainStay Suites Kansas City Overland Park

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11001 Oakmont St, Overland Park, KS 66210-1187
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Traveler (2)
Room & Suite (26)
Family and Play Areas (5)

About

#23 of 43 hotels in Overland Park
Location
4.0
Cleanliness
3.9
Service
3.7
Value
4.0
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Coffee shop
Aerobics offsite
Archery offsite
Kids stay free
Books, DVDs, music for children
Parking
Wifi
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Vending machine
Bowling offsite
Raquetball offsite
Squash offsite
Tennis court offsite
Water park offsite
Board games / puzzles
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Photo copier / fax In business center
BBQ facilities
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Seating area
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, Urdu

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
23Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
97Reviews0Q+A12Room tips
Traveler rating
  • 31
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  • 19
  • 8
  • 8
Time of year
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Popular mentions
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Most Recent
Murphyflyer wrote a review May 2022
Largo, Florida277 contributions60 helpful votes
First of all if you're a Choice rewards member don't expect any points for a stay at this hotel. Checked our account and it stated the rate we chose did not qualify for rewards points? How is one to know? The room itself was not what we've come to expect from Mainstay. The bathroom had long hairs in the tub and on the floor. The lamp next to the bed did not work. The ceiling light fixture in the kitchen area is full of dead bugs. The dishwasher was loaded with every dish/glass/pot and piece of cutlery in the place. When we opened the door to get out a glass the dishwasher was not properly secured and fell out of the cabinet. Asked for some ice at the front desk and was told there is an ice maker in the room freezer. That's great, if you want ice the following day. We were only there for one night. No breakfast of any kind offered at this facility either. Not pleased with this property at all, will not stay again or recommend.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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aErika wrote a review Jul 2021
1 contribution
this is one of the best hotel experiences I have ever had! It is very clean and the staff is very accommodating to all of my needs in a timely manner. I couldn't figure out how to work the thermostat so the front desk clerk came right away to help me. The maintenance man that works here is willing to help you in any way right away even to open the door for you! the whole staff is very kind and helpful!
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Date of stay: July 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anissa Garner, Sales at MainStay Suites Kansas City Overland Park
Responded Jul 16, 2021
Dear ashleye08613AI, Thank you for choosing Sonesta Simply Suites for your visit to Overland Park. We take great pride in ensuring our guests have an excellent experience and are happy to see we met your expectations. Thank you for your feedback and we look forward to your next visit. Safe travels! Anissa Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One Fidget wrote a review Mar 2020
2 contributions
Our phone conversations, meeting with front desk, and departure were all consistently wonderful. Everyone smiled and was super nice and helpful! Our room was big, comfortable, and very well appointed. It was fresh, too. No worn out look, yet it is not a newly built place. Everything worked perfectly.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: Our room was perfect. This was our first stay, but I believe all rooms will be great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anissa Garner, Sales at MainStay Suites Kansas City Overland Park
Responded Jan 27, 2021
Dear OneFidget, Thank you so much for taking the time to review our hotel, we appreciate your kind words and 5-star rating. We hope to see you again the next time you are in Kansas City. Have a great rest of your day and travel safely! Anissa Garner Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Becky V wrote a review Dec 2018
Destin, Florida398 contributions132 helpful votes
First imoressions, huh? Well that blew it for me. Here for one night to visit family, with a small dog, Couldn't get inot our normal place. Pouring rain and there is NO PORTICO to park under to unload. I have NEVER stayed in such an inconvenient hotel!! Can't even park close to the door it's a fire lane! Trash can by front door is overflowing with pizza boxes and cups on the ground. All wet and mushy. So we trudge in, carrying a wet dog and pull suitcases and there's a small entry door ( NOT automatic) so one of us hold the door and the other goes into the small entry then there's ANOTHER door ( NOT automatic) and you're at the small entry check in area. I mean small. At least the check in person mentions "thank you for being a IHG member". No sign of courtesy umbrellas. I mention the trash outside ( this is about 2:00 PM) and they're aren't very interested. Our room is a nice size, looks clean until I find a deodorant cap on the floor by the bed. Obviously no vacuumed after last guest. I can't set the time on the clock. No trash can in bathroom. ?? No sign of ice machine. Raining the entire night while we were in and out and the next morning. I will never stay again! Never been so wet and a simple overhang like every other hotel to park under to load/unload would fix this. No idea what they do in the Winter as KC does get now and the parking lot is slanted away from thee door.
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Date of stay: October 2018
Value
Rooms
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHGService, Guest Relations Manager at MainStay Suites Kansas City Overland Park
Responded Jan 10, 2019
Hi 155beckyv, Providing comfortable accommodations have always been our goal and I'm sorry that didn't work out due to the lapses in the upkeep of the common area and underwhelming condition of the room. Management's looped of your feedback and I trust their ability to consider improvements needed to serve our guests better. Thank you for choosing IHG and being one of our valued Rewards Club Members and we hope to serve you soon under better circumstances. Best, Pam G Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
littledarling2016 wrote a review Oct 2018
Lenexa, Kansas2 contributions
Best hotel I have stayed at and I have stayed at a lot! Room was clean, great amenities! Microwave heats things up FAST, FAST internet you can stream stuff like Netflix, Amazon Prime, Roku, whatever, comfy bed, plenty of lamps and lighting, ice maker in fridge, plenty of utensils and cooking ware, decent closet space, iron, hair dryer, BIG bottles of shampoo, condition, body wash (not cheap kind either), long table for workspace, decent sized TV set that you can angle however you'd like, free trash service daily (just leave the trash bag outside your door and housekeeping will take it, good fitness room (I exercise regularly, treadmill, weights, etc), FREE laundry room (that's right, no pay) and probably other things I'm forgetting to mention here. The only thing not here is room service, but they have a full kitchen (minus an oven). I don't don't bake anyway, so you can use the microwave, stove top ovens, cutting board, blender and other things they have in the hotel cupboard that you can get and just return it when you're done. It's also within walking distance to Subway, McD's, Domino's, local coffee shops, CVS, Hen House (grocery store), etc. I stayed here for a few nights and if you stay 7 nights or more you get discount on the pricing which is worth it if you're going to need a room for a few days/nights.
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Date of stay: September 2018
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anissa G, Director of Sales at MainStay Suites Kansas City Overland Park
Responded Aug 8, 2019
Dear littledarling2016, I want to personally reach out and thank you for choosing to stay with us while you were in Overland Park. We appreciate your loyalty and are grateful to have you take the time to review our hotel. We value your feedback to help grow and improve guest service experience. Let me know if we can be of assistance in any of your future travel needs. We are always happy to help! We look forward to your next visit. Have a fantastic rest of your day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David L wrote a review Aug 2018
Pasadena, California363 contributions113 helpful votes
The Boss & I were here a couple of weeks ago. (In order to spoil our fantastic Granddaughter.) When we found this great place of rest. All I can say is that words fail me on expressing my admiration for this Hotel. The place was very clean. The Staff was very friendly & helpful. Also parking was plentiful and well maintained. They also had some of the most powerful water pressure in their shower that I have ever had the pleasure of enjoying. So if you ever find yourself in this neck of the woods. You might want to consider this out standing place of sleep!
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Date of stay: August 2018
Value
Rooms
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anissa G, Director of Sales at MainStay Suites Kansas City Overland Park
Responded Aug 8, 2019
Dear David L, Thank you for choosing to stay with us while you were in Overland Park. We appreciate your loyalty and are grateful to have you take the time to review our hotel. We value your feedback to help grow and improve guest service experience. Let me know if we can be of assistance in any of your future travel needs. We are always happy to help! We look forward to your next visit. Have a fantastic rest of your day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Achmed S wrote a review Aug 2018
1 contribution2 helpful votes
As you pull up you'll notice the torn Candlewood and American flags, and the trash at the entrance to the property. Room was dirty. Filthy inside microwave, dirty inside refrigerator, CIGARETTE ASH by the windowsill - in a non-smoking property! GM, Operations and sales managers sit in their offices and don't inspect housekeeping or their property. This properties shortcomings were easy fixes had any supervisor done their job. Decent location, plenty of complimentary parking. Front desk personnel were very nice. Decent price if room was clean. Bedding was comfortable, and room was quiet.
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Date of stay: August 2018
Value
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anissa G, Director of Sales at MainStay Suites Kansas City Overland Park
Responded Aug 8, 2019
Dear Achmed S, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites Kansas City-Overland Park. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 913.469.5557 or anissa.garner@ihg.com.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JudithM192 wrote a review Jul 2018
Tulsa, OK24 contributions14 helpful votes
The lobby and hallways are fine, but the room had been updated fully. Every single nook and cranny was very clean. We always have a feeling of having a larger room at Candlewood Suites. We travel with our dog, so enjoyed having the full refrigerator and freezer for ourselves and our dog's food. After our dog lapped water from her bowl and I cleaned up the drips from the floor, I was amazed how clean the floor was. Check-in was unexpectedly pleasant - the desk clerk was maybe also the owner? Made us feel as if we might have been family. This particular location was very quiet. Grocery store, hardware store, McDonald's all very near and within walking distance.
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anissa G, Director of Sales at MainStay Suites Kansas City Overland Park
Responded Jul 17, 2018
Dear JudithM192, I wanted to personally reach out to you and thank you for choosing to stay with us at Candlewood Suites while you were in Overland Park. We appreciate your loyalty to IHG and for being an IHG Rewards Member!  Thank you for taking the time to review our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Let me know if I can be of assistance in any of your future travel needs. We are always happy to help! We look forward to your next visit. Have a fantastic rest of your day! Anissa Director of Sales 913.469.5557 anissa.garner@ihg.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jill B wrote a review Jun 2018
8 contributions3 helpful votes
I commute and sometimes need to stay late for my job. Candlewood Suites makes it easy. It is quite, centrally located, close to restaurants, and meets my needs. I could do my job then relax at the hotel.
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Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anissa G, Director of Sales at MainStay Suites Kansas City Overland Park
Responded Jul 17, 2018
Dear Jill B, I wanted to personally reach out to you and thank you for choosing to stay with us at Candlewood Suites while you were in Overland Park. We appreciate your loyalty are grateful to have you to take the time to review our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Anissa Director of Sales 913.469.5557 anissa.garner@ihg.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brendan L wrote a review Feb 2018
10 contributions7 helpful votes
I was here for two weeks, and was extremely pleased with my experience. The layout of the room is ideal. Everything is clean and new, - Comfortable bed - Good-sized, HD tv - Big desk - Fast Internet! - DVD/ VHS player came with the room. Really impressed by this. - Amazing shower - Within walking distance of so many essentials for a traveler. Big grocery store, pharmacy, coffee shops, fast food, liquor store, barber shop, etc. Everything is close and convenient. - Nice exercise room, one of the best ones I've seen in a hotel. - Kind staff All in all, this was a great hotel. I highly recommend it. They did have an issue with their hot water in the mornings, probably due to the large amount of shower traffic between 6-7 in the morning. If you got a shower while it was hot though, it was one of the best showers I've had. I imagine they'll fix whatever the issue was, they seem to be on top of things.
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Date of stay: February 2018
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anissa G, Director of Sales at MainStay Suites Kansas City Overland Park
Responded Aug 8, 2019
Dear Brendan L, I want to personally reach out and thank you for choosing to stay with us while you were in Overland Park. We appreciate your loyalty and are grateful to have you take the time to review our hotel. We value your feedback to help grow and improve guest service experience. Let me know if we can be of assistance in any of your future travel needs. We are always happy to help! We look forward to your next visit. Have a fantastic rest of your day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$70 - $93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites overland park, candlewood overland park, overland park candlewood suites
FORMERLY KNOWN AS
Sonesta Simply Suites Kansas City Overland Park
LOCATION
United StatesKansasOverland Park
NUMBER OF ROOMS
122
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MAINSTAY SUITES KANSAS CITY OVERLAND PARK - Updated 2022 Prices & Hotel Reviews

Frequently Asked Questions about MainStay Suites Kansas City Overland Park
Which popular attractions are close to MainStay Suites Kansas City Overland Park?
Nearby attractions include Carlsen Center (0.3 miles), Nerman Museum of Contemporary Art (0.3 miles), and Gert's Grille (0.1 miles).
What are some of the property amenities at MainStay Suites Kansas City Overland Park?
Some of the more popular amenities offered include free wifi, a fitness center, and free parking.
Which room amenities are available at MainStay Suites Kansas City Overland Park?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at MainStay Suites Kansas City Overland Park?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at MainStay Suites Kansas City Overland Park?
Yes, free parking is available to guests.
What are some restaurants close to MainStay Suites Kansas City Overland Park?
Conveniently located restaurants include Minsky's Pizza, Ricco's Italian Bistro, and The Wooden Spoon.
Are there opportunities to exercise at MainStay Suites Kansas City Overland Park?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at MainStay Suites Kansas City Overland Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at MainStay Suites Kansas City Overland Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at MainStay Suites Kansas City Overland Park?
The staff speaks multiple languages, including English, Spanish, and Urdu.
Are there any historical sites close to MainStay Suites Kansas City Overland Park?
Many travelers enjoy visiting Mahaffie Stagecoach Stop & Farm Historic Site (4.6 miles) and Sam's Club, Lenexa, Kansas (2.0 miles).