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Extended Stay America - Kansas City - Overland Park - Nall Ave

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Extended Stay America - Kansas City - Overland Park - Nall Ave
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95 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Kansas City - Overland Park - Nall Ave
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Showing 95: English reviews
Sioux Falls, South Dakota
Reviewed July 30, 2014

Free Wifi very slow. I did not pay to upgrade to faster service. The refrigerator was filthy (see photos) and did not work good. The toilet was not cleaned under the seat. I did not look too closely at other areas as I was tired from a days drive. Beer bottle left on parking block. Easy access from I-435. Overall...

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Helpful?
Thank GliderMax
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Thank you for taking the time to write a review of your stay. We are disappointed to hear that your room's cleanliness was not to standard and that our free Wi-Fi did not meet your expectations. We will work with our housekeeping staff to make sure each room is cleaned thoroughly. We will also contact our internet provider to ensure...

Seattle, Washington
Reviewed July 26, 2014

The staff were awesome, extremely helpful and polite. The rooms were very clean and comfortable and the grounds and hotel was kept in excellent condition. Would stay there again and refer others no questions asked!!! Thank you Overland Park, KS Extended Stay for making my vacation all it was!!!!

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Helpful?
Thank gretchensm21
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was comfortable and pleasant. As this hotel's manager, I am especially pleased to read that the staff was so helpful and polite. Thank you again for sharing your comments with us. We look forward to hosting you again in...

Novato, California
Reviewed July 22, 2014

Typical Extended Stay here. I travel a lot for business and this chain seems to be my 'go to' place lately. The staff is friendly, the room is spacious, bed comfy, bathroom clean, a/c working nicely, flat screen TV, free coffee and muffins, and a nice kitchen so I can save money on food. But while in KC, I'm still...

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Helpful?
Thank Jim K
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was comfortable and pleasant. As this hotel's manager, I am especially glad to read that you received friendly service from my staff. Thank you again for sharing your comments with us. We look forward to hosting you again in...

Columbia, Missouri
Reviewed June 22, 2014 via mobile

The AC unit was broken for 3 days, and the room got so hot the tile floors were wet. I called the hotel mutiple times and the manager would not return my calls when I left messages. The wifi was the worst I've experienced in a hotel, and I was unable work from the room. I will say the room...

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Helpful?
Thank Camille S
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your A/C did not work and we did not get it fixed for you. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I would be happy to speak with you further. If you would like, please contact me...

Atlanta, Georgia
Reviewed June 16, 2014

Hello, This is a great Hotel! Completely smoke-free, (I don't care but-heads up...: )). The rooms are really great-very clean, clean carpet in the hallways, (unlike some of there hotels), the location is literally right of the 435. You're not far from restaurants, shopping, and I guess right around 20 mins from the downtown area. This one is in Overland...

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Helpful?
Thank tonewash
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Thank you so much for posting a review of our property. I'm thrilled that you enjoyed your stay at our hotel. We apologize that our wi-fi did not meet your expectations and we have addressed the issue, as well as the friendliness of our front desk team. Thank you again for your kind words. The staff and I would love...

Portsmouth, United Kingdom
Reviewed June 9, 2014

This was the first time I'd stayed in an Extended Stay America and I'll not be going back. While the staff were friendly enough the whole place reeked of cigarette smoke. I'm not sure if they let people smoke in their room or not, but, it was really quite bad. My clothes absolutely stank of cigarette smoke after wearing them...

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Helpful?
Thank Luke T
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Luke, Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay with us did not meet your expectations. To make sure this doesn't happen again, I am working with our wi-fi provider and will make sure our smoking policy is better enforced. Thank you very much for providing us with your...

Minneapolis, Minnesota
Reviewed May 20, 2014

This was the most dirty filthy hotels I have ever stayed in. There was hair all over the bathroom tub and floor. The toilet had not been cleaned. The hallway floor and the elevator was nasty. This was not a day or weeks worth of dirt it was months. There were no cups or glasses in the room. No bath...

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Thank Cathy2241
Topeka, Kansas
Reviewed May 12, 2014

I only stayed at this location because I was given vouchers from my last stay, which was equally bad. One of the problems during my last stay was that the shower curtain was moldy. I'm unsure whether to have been surprised that the shower curtain in this room (which was a DIFFERENT room!) was also moldy. We went to the...

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Thank rigsfhdgnv
Minnetonka, Minnesota
Reviewed April 28, 2014

Room was good it had a little stinch to it, but overall clean! It did the job stayed for two nights, but sad no free hot breakfast, no turnover and had to request towels. The towels were very cheap and hard feeling. I probably wont stay there again, but great location by alot of shopping and restaurants.

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Thank msdiva25
Springfield, Missouri
Reviewed April 9, 2014

The Extended Stay America at 5401 W. 110th St. Overland Park, Kansas is by far the worst place I have ever stayed. The staff do not care about you. The manager does not care about you. The place is filthy dirty. The 2 dollar bedding is horrible. The front door is the designated smoking area. If you are a non...

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Helpful?
Thank L R S
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Thank you for reviewing our hotel. I am sorry that our staff did not attend to your needs in a professional manner. As well, I apologize for the issues you had with the condition and cleanliness of your room. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Center with Internet Access

Additional Information about Extended Stay America - Kansas City - Overland Park - Nall Ave

Address: 5401 W. 110th St, Overland Park, KS 66211 (Formerly Homestead Studio Suites - Kansas City - Overland Park - Convention Center)
Location: United States > Kansas > Overland Park
Price Range: $74 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - Overland Park - Nall Ave 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Homestead Studio Suites Kansas City - Overland Park Hotel Overland Park
Homestead Suites Overland Park
Homestead Overland Park
Overland Park Homestead Suites
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Questions & Answers

Questions? Get answers from Extended Stay America - Kansas City - Overland Park - Nall Ave staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just Don't”
 of 5 bubbles JeffG350, Oct 17, 2016 | Read review
“our room was on the busy street and still quiet!!”
 of 5 bubbles sasnak1972, Jul 23, 2016 | Read review
“Staying near the lobby made it easier picking up their "Breakfast to Go" in the mornings and not so far to walk to my room to my car.”
 of 5 bubbles gkny10011, Jan 28, 2016 | Read review
“Ask for room away from the street for more peace.”
 of 5 bubbles 614SusanS, Apr 19, 2015 | Read review
“Definitely get a 3rd floor room here...the way the building is situated, some of the ground floor rooms are below ground level.”
 of 5 bubbles jimk754, Jul 22, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question