The hotel is very nice. Friendly helpful staff. Clean, remodeled rooms. Spacious areas in the lobby. There’s a Starbucks, and bar with limited menu. Free breakfast has a larger variety of options. My problem is I use a walker and am here alone, with no one to help me with the REALLY HEAVY doors. I booked an ADA room. I don’t see how it is accessible. There are a few hand bars in the NOT WALK-IN shower. And a buzzer doorbell that may have a light for the hard-of-hearing. There are NO AUTOMATIC DOORS anywhere, except for the main entries. So I have balance myself, manhandle the doors open then push or pull my walker in/out. Room has a marble threshold, which is NOT ZERO ENTRY! Again the hotel itself is top notch but they need to re-examine what accessibility means! Also there’s only one laundry room for which there is no signage. I had to walk a quarter of a mile to find two very helpful young women (again, staff is GREAT!) who were new and walked with me to find it. Would stay here again if I wasn’t alone.…
I am going to start with the 2 changes I'd like to see in hopes of catching managements attention- the big one is to consider placing solo & business travelers on separate floors from young families. I was woken up very early each morning by shrill screaming & crying children running up and down the hall. The second smaller yet bothersome thing is only giving one packet of non decaf coffee in the room, typically there are two. One needs extra coffee to deal with such screaming at the crack of dawn. Other than being overrun by way too many children over July 4th weekend, this hotel was elegantly designed. The lobby is impressively decorated from a recent renovation, the furniture is chic and inviting. I enjoyed the bourbon bar, Zephyr; the staff are knowledgeable about their bourbon and make quite excellent cocktails. The stone countertops are stunning. The room was such a comforting place to spend 3 days. I appreciate the LVP faux wood flooring. This is much cleaner option than carpeting for a hotel room. The mattress, pillows & bedding were super comfortable. I appreciated the design as well, from the gold light fixtures to the royal blue accent furniture. I would stay here again in a heartbeat, but I would ask for a room at the very end of a hall to avoid the noisy families this property attracts.…
Really happy with our stay at this hotel. Great location, close to highways, restaurants and entertainment. Recently renovated this property is really great! Large size fitness center compared to most resorts. Everything you need for total fitness. Bar / restaurant very accommodating for meeting friends. Samantha gave us stellar service! Breakfast is in this area and it’s a full breakfast. Rooms are very comfortable, we had a great view of the Overland Park area. Service at this hotel is great!
Great stay as usual! (I am here every other week) They do a great job of taking care of you and making sure you have everything you need during your stay. The hotel was recently remodeled and looks fantastic! The staff is friendly and he property is clean and well kept! Thanks!
Very nice place to stay. Eating places around. Good access to major highways. Evening food and beverage options were very good. Very very nice and efficient staff. Secure setting. Great breakfast spread. Highly recommend.
Great location, good parking, great bar and food. Excellent staff. Good cleaning service. Very nicely stocked bar and good choice of food. Excellent lobby for business meetings. The manager even provided a private room for a conference call.
Stayed here for my cousins wedding which was in the same location. Rooms were clean and comfy, very friendly staff, included breakfast was impressive for being free. Ballroom staff was great during the event and overly helpful and attentive to everyone's needs. Would def stay here again!
Hotel was a pleasant surprise. Very fresh. Friendly and accommodating staff. Awesome breakfast. Nice having Starbucks on site. Hadn’t stayed since the hotel had been updated. Again, pleasant surprise. I’ll be back.
Hotel is nice and clean. Greeted promptly upon check in and the amenities on site are great. Every team member from front desk to housekeeping greeted me and said hello any time I was around. They are also dog friendly and I love all the grass around the property to help taking my dog out a lot easier. Will be back!
This hotel was beautiful and we had an amazing stay. Lobby bar is newly renovated and was super adorable. Employees were very helpful and welcoming. Room was clean and comfortable. Free breakfast in the morning. Would definitely recommend!!