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La Quinta Inn Kansas City Lenexa

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La Quinta Inn Kansas City Lenexa
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208 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Manhattan, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This La Quinta proves the saying "you get what you pay for". The motel is next to the highway and a little hard to get to, but the major problem is that this motel is desperately in need of a facelift. The rooms are old and tired looking. There was a large tear in the rug near the entrance to... More 

Review collected in partnership with La Quinta

Helpful?
Thank John T
David B, General Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Dear John T, Thank you for the review of our property. I would like to apologize for the less than satisfactory state of your room. I regret that the room did not live up to your expectations. We are diligently working on correcting the issues you mentioned. The 95th Street exit at I-35 is slated to open this Wednesday, August... More 

1 review
2 of 5 stars Reviewed 5 weeks ago

Room had an odor, beds were uncomfortable, building seemed really old. The price does not match accommodations. On top of that the Road construction (which they have no control of) is a pain. Need a lot of work for me to stay again.

Review collected in partnership with La Quinta

Helpful?
Thank DJ D
David B, General Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Dear DJ D, Thank you for writing a review for the property. I want to apologize for the odor and the uncomfortable bed. We always strive to have the very best experience for our guests. We will be discussing your experience with the staff to improve on future stays. The good news is that the road construction will be completed,... More 

Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed July 20, 2016 via mobile

it was loud and noisy. Front desk was rude and seemed as if they hated there job. Rooms smelled like mildew. Really need new housekeepers. GM acts like he's got lost in the loop. Claims to make changes but never does.

Helpful?
Thank Pamela T
David B, General Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Dear Pamela T, Thank you for sharing your feedback regarding your stay. I would like to apologize that not everything about your stay was satisfactory. I will use your comments in an upcoming training meeting to stress the importance of controlling noise, providing clean and crisp rooms, and exceptional service to our guests. If you would like to discuss in... More 

Decatur, United States
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed July 18, 2016

This was a roof over my head. Absolutely NOTHING special. A building is a little tired, as are the rooms. Bare minimum for breakfast. Have had a MUCH better experience for a considerably lesser price.

Review collected in partnership with La Quinta

Helpful?
Thank Susan L
Arnold, United States
1 review
5 of 5 stars Reviewed July 18, 2016

This hotel was exactly what I paid for. It was clean and the bed was very comfortable. The staff was very friendly. It was in a great location right off the highway and right next to a mall and many places to eat. A great place to stay.

Review collected in partnership with La Quinta

Helpful?
Thank James G
Manhattan, Kansas
Level Contributor
3 reviews
3 of 5 stars Reviewed July 12, 2016

When I pulled back the sheets on my bed I found crumbs which led me to believe the sheets had not been changed. Also...breakfast is very minimal; cereal, waffles, yogurt, and hard boiled eggs. If its late and you just need a place to crash, its probably worth the money. But if you're planning on staying in town for a... More 

Review collected in partnership with La Quinta

Helpful?
Thank vance_sandy
David B, General Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Thank you for posting a review of your stay. I want to apologize for the condition that you found your room; this is obviously below the high standards that we maintain. I have shared your review with our housekeeping staff and they understand the importance of providing our guests with a clean and comfortable room. We are considering options for... More 

Des Moines
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 30, 2016

I stayed one night in Lenexa as I was meeting family members in Kansas City and then we moved to Lawrence. The stay at La Quinta was nice as usual. The room was not fancy but very clean, lots of room and very quiet. Some relatives came over and we needed extra chairs to play a board game so I... More 

Review collected in partnership with La Quinta

Helpful?
1 Thank debkoze
Owensboro Ky, United States
1 review
1 of 5 stars Reviewed May 28, 2016

the ac heat unit smelled like it was on fire so turned off - hair dyer non functional and night staff did not seem to mind an "I am so sorry" was the response breakfast was a little on the light side so we passed

Review collected in partnership with La Quinta

Helpful?
Thank Anthony S
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Anthony, Thank you for taking the time to let us know that your experience did not meet expectations. We will work hard to fix this, so you are able to have a better stay in the future. Sincerely, Jenna La Quinta Customer Care Team More 

Anchorage, Alaska
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed May 18, 2016

I truly hope that the General Manager gets a good grip on his staff and starts taking pride in running this establishment. He stated that he had only been there for a month but if that is the case he has not gone around and truly examined the rooms and cleanliness of this hotel. We were in a handicap accessible... More 

Review collected in partnership with La Quinta

Helpful?
Thank NonnaAndie
LQCustomerCare, Guest Relations Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Andrea, I am very sorry that you were unhappy while staying with us. This is definitely not the experience we want our guests to have. . I would like to speak directly to you about this. Would you please email me at LQCustomerCare@LQReviews.com? I look forward to hearing from you soon. Sincerely, Jenna La Quinta Customer Care Team More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 16, 2016 via mobile

Our stay this time has been alot better than before. Although the room's are a little small it was still clean. Also, the new guy at the front desk let the BLM take over the lobby and, have a party. They seem to have a problem with everyone that walked through the lobby.

Helpful?
Thank Ronnie M
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/Suite (12)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn Kansas City Lenexa

Address: 9461 Lenexa Dr, Lenexa, KS 66215-3836
Location: United States > Kansas > Lenexa
Price Range: $83 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Kansas City Lenexa 2.5*
Number of rooms: 106
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Also Known As:
La Quinta Lenexa
Lenexa La Quinta
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