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Baymont Inn & Suites Lawrence

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740 Iowa Street, Lawrence, KS 66044
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360 Reviews from our TripAdvisor Community

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Showing 360: English reviews
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was dated the floor smelled like a mixture of the pool and fitness center. Will not stay there again

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Kelli T
arvindLawrence, Guest Relations Manager at Baymont Inn & Suites Lawrence, responded to this review

Thank you for taking the time to complete our survey and share your experience! We strive to ensure that our atmosphere does not equate to a lower standard of cleanliness. We make it a point to ensure that your room smells fresh and is perfectly clean upon arrival and will never translate to a lesser quality of room and service.... More 

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2 reviews
3 of 5 stars Reviewed 1 week ago

Disappointed in the facility. Hallways are very dirty. Don't appear to have been vacuumed for long time. Front desk gal was not smiley friendly. More abrupt. Everything was small - entry, front area, swimming pool, bathroom. If I have my choice, I would not stay again. My daughter and granddaughter were in a different room - had dried cereal stuck... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank jolenec479
arvindLawrence, Guest Relations Manager at Baymont Inn & Suites Lawrence, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The interactions/help we received from the front desk was enough to have me come back here if I were to stay in Lawrence again. The areas of the hotel I saw were clean and well kept. The water pressure is good which is rare for an Inn. We had an awful experience at the Inn next door and made the... More 

Helpful?
Thank Amanda D
arvindLawrence, Guest Relations Manager at Baymont Inn & Suites Lawrence, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts... More 

Fox Lake, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

Run down. Needs up grades. Stains on the walls and shower. Just not what it looks like on line. Door going out side entrance not secure at all times as it got stuck open on the concrete.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Jamie M
arvindLawrence, Guest Relations Manager at Baymont Inn & Suites Lawrence, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. I am sorry that your room was not properly and thoroughly cleaned and... More 

Salt Lake City, Utah
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff was helpful, however the property seemed to have a few maintenance and cleanliness issues. The indoor pool was missing tiles and was a bit dirty. The beds were comfortable, but the bathroom was dingy and there were stains on the wall.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank stawceys
arvindLawrence, Guest Relations Manager at Baymont Inn & Suites Lawrence, responded to this review

Thank you for your compliments to our staff ! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart. More 

Markesan, Wisconsin
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My first experience was with the manager, Roberta Burnett, as I tried to check in. Turns out, Travelocity, through whom I had booked the room, had made the reservation for 2 rooms, even though my confirmation email only showed one room. Roberta caught the problem right away and helped me get a resolution. It took an hour on the phone... More 

Helpful?
Thank ParsonsLarson
arvindLawrence, Guest Relations Manager at Baymont Inn & Suites Lawrence, responded to this review

Thank you so much for your kind compliments to our manager Ms.Roberta Burnett and we thank you for giving her opportunity to congratulate a job well done. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. We want... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites Lawrence

Address: 740 Iowa Street, Lawrence, KS 66044
Location: United States > Kansas > Lawrence
Price Range: $73 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Lawrence 2*
Number of rooms: 65
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Also Known As:
Baymont Inn Lawrence
Lawrence Baymont Inn
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