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Chateau Avalon

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318 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Overland Park, Kansas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 7, 2013

My boyfriend and I stayed here for our 5th anniversary, last night. It was our 2nd stay, both times in The Buckingham room. We loved it as much or more than before. The library with the secret door into the bedroom made it feel like a suite. Both rooms were very cozy. The staff was great. When we talked to... More 

Helpful?
1 Thank LindaWach
Todd S, General Manager at Chateau Avalon, responded to this review

Dear LindaWach- Thank you for such a thorough review and thank you for coming back again and again! I appreciate the feedback on our team and glad you will not let so much time pass before your next visit to the Chateau. Next time I will make sure you have a bottle of Sparkling Cider to go in addition since... More 

Cameron, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 3, 2013

We booked April 4th 2012 for the upcoming New Years eve stay, We choose a room Mid Priced $219. Roman Dynasty, the room was so small two people couldnt pass by each other, the room had nowhere to sit, you had to climb over the bed to get in the other side, the shower was in the middle of the... More 

Helpful?
1 Thank dave w
Todd S, General Manager at Chateau Avalon, responded to this review

Dear Dave W- I am very sorry we did not meet your needs. We do have several Roman Dynasty Rooms but one is smaller and we train our team to relay that at the time of reservation. I also feel bad about the shuttle, however the roads were getting slicker as the temps dropped and our driver did not feel... More 

Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

I booked a weekend reservation, but was unable to stay due to my work schedule. Every staff member I spoke with over the phone were extremely courteous, professional, and accommodating. The people who work at Chateau Avalon really take customer service to the next level!

Helpful?
1 Thank Taryn K
Todd S, General Manager at Chateau Avalon, responded to this review

Dear Taryn K- Thanks for the kudos! Our team strives to do what is right for those we serve (even if we don't get the chance to serve at all) We appreciate you nice message and wish you a Happy New Year! More 

Lawrence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 1, 2013

After seeing good reviews on facebook about how romantic this place was I finally talked my husband into booking the hotel for 2 nights for our Anniversary/New Year's getaway. Day 1 check in is not until 4p.m. I walked into the building and not 20 feet away is the stairs to the third floor. and to the sides of the... More 

Helpful?
3 Thank Lori N
Todd S, General Manager at Chateau Avalon, responded to this review

Dear Lori N- First of all let me apologize for our hotel and staff not exceeding your expectations. I wish we could have helped more during your two day stay and acknowledge with a full house for New Years Eve breakfast was a challenge. I know our front desk ambassador spoke to your husband at check-out and that is why... More 

, Oregon, United States
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed December 29, 2012

We were visiting Kansas City over Christmas, traveling from Oregon. We left our 2 small children with their grandparents and were very excited to get away for the night. We are not very picky people, but as for romance this was a little disappointing. Considering the price I was expecting a spacious suite full of charm. Instead it was very... More 

Helpful?
1 Thank Jennifer B
Todd S, General Manager at Chateau Avalon, responded to this review

Dear Jennifer B- I am sorry our hotel did not exceed your expectations! I want to invite you back to experience one of our theme suites as I believe you were in a classic which are very nice but not as spacious and romantic, more of a standard room. Missing your needs on both sides of the food equation is... More 

Wichita, Kansas
Level Contributor
124 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 14, 2012

We traveled to Kansas City the first weekend in December. We stayed at the Chateau Avalon, the hotel was close to everything we wanted to see. We stayed in the Hemmingway room with the fireplace and a sunken tub. The hotel had nice cookies when we arrived. The staff was very helpful. My husband ordered a rose and rose petals... More 

Helpful?
Thank brontz
Todd S, General Manager at Chateau Avalon, responded to this review

Dear Brontz- Thank you for the kind words about our hotel and staff! We are thrilled you enjoyed yourself and are excited for you to come back soon. All the best to you and I hope to see you on your next visit. Hospitably, Todd Scholl General Manager More 

Kansas City, Missouri
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 3, 2012

My wife and I have visited Chateu Avalon 5 times now, staying in the Venetian, the Roman Dynasty, and most recently, the Monte Carlo. The last few stays I have been very disappointed in both the service and the condition of the room. Our last stay in the Monte Carlo was especially disappointing. We called ahead to make sure that... More 

Helpful?
2 Thank Steven B
Todd S, Manager at Chateau Avalon, responded to this review

Dear Steven B- First of all let me apologize for the delayed response, I am the new General Manager and getting up to speed on my new home and team. I sincerely apologize for all your challenges in one of our great rooms. It hurts us to learn our valued and repeat guest feels we are going the wrong way... More 

Blair, Nebraska
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 17, 2012

We stayed here for one night after taking in a race at the Kansas Speedway. The location was perfect as far as proximity to the speedway, and they had free shuttle service to the speedway and casino which was an added plus. The hotel itself did leave a little to be desired though. I felt it was overpriced for one.... More 

Helpful?
1 Thank 123sab
Todd S, General Manager at Chateau Avalon, responded to this review

Dear 123sab- Thank you for your review and I apologize for the delayed response. I am the new General Manager and am sorry for the maintenance challenges you experienced. We are working hard to improve the physical plant and sadly some things do break and affect our guests stays. I would love to invite you back so I can personally... More 

Kansas City, Missouri
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 16, 2012

Planned an overnight getaway for my wife and I and had heard a lot of good things about Chateau Avalon so we decided to give it a try. After reading many reviews about the place, decided on the 3rd floor Serengeti room. While the room itself was cool with the alligator and rhino figures, the mural on the wall and... More 

Helpful?
Thank Tom S
Abigail S, Front Office Manager at Chateau Avalon, responded to this review

Thank you for taking the time to post a review. We're glad your experience with our Guest Service team was wonderful! I do want to apologize that everything didn't go as planned. Please feel free to contact us if you have any more details to add. Sincerely, Abigail Schurder Front Office Manager 913.596.6000 abis@chateauavalonhotel.com More 

Columbus, Nebraska
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 5, 2012

Nice location by the race track, casino, and legends mall. The outside of the building is beautiful. It is in a nice secluded location yet very close to the casino and the mall. The staff was very friendly and helpful. We stayed in the Buckingham adventure room. It was smaller that the pictures online represent and it is in need... More 

Helpful?
Thank JAJR2011
Abigail S, Front Office Manager at Chateau Avalon, responded to this review

Thank you for sharing your experience. We truly try to create a near perfect experience at Chateau Avalon, and are disappointed we did not meet them exactly. Please feel free to contact the hotel or myself to talk into further details about your stay. Thanks again, Abigail Schurder abis@chateauavalonhotel.com 913.596.6000 More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Rated by AAA's Midwest Traveler Magazine in 2012 as the #2 Small or Boutique hotel in the Midwest, the Chateau Avalon is Kansas City's unique boutique escape. We offer suites that appeal to the escape oriented couple as well as the business traveler that seeks a high service and memorable hotel escape. Recently the hotel has added the d'Nile Wine Bar, an eclectic Egyptian concept bar with hand crafted cocktails and some of KC's best wines. In 2013 the hotel renovated a number of the Classic corporate suites to better serve the needs of our business clientele. With wifi and wired internet, new desks and executive chairs and study lamps the Chateau Avalon is now the best hotel in the West KC market for overnight business stays. Contact sales for discounted group rooms and corporate repeat guests. ... more   less 

Additional Information about Chateau Avalon

Address: 701 Village West Pkwy, Kansas City, KS 66111-1883
Location: United States > Kansas > Kansas City
Price Range: $149 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Avalon 3.5*
Number of rooms: 61
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Also Known As:
Chateau Avalon Hotel Kansas City
Chateau Avalon Kansas City
Kansas City Chateau Avalon
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