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Hilton Garden Inn Kansas City

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Hilton Garden Inn Kansas City
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444 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Eastchester, New York
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is quite nice and a good value but as I was in KC on a vacation, this was the wrong vacation for my one night in town. I was hoping to go out for some nightlife/dinner but it seemed so far (as a tourist, it may not have been) to drive to do any of that stuff, I... More 

Helpful?
Thank Jordon H
Seattle, Washington
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Decent hotel with a nice room. It is located across the river from KC Missouri and there is not a way to walk there from downtown. They do have a shuttle service however I had to wait over one hour before I was picked up.

Helpful?
Thank keen241
Atlanta, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

I grabbed this for a very good deal last minute from a discount hotel website. While it suited my needs great, just a decent place to crash on a cross country road trip, there are a few things others should be aware of. First, it is in a very marginal neighborhood. If you are a tourist checking out KC, you... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank M6770CAjeffc
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with not getting regular coffee. As a avid caffeine lover, I agree that if I didn't get regular coffee I would think it was a cruel joke, but I assure... More 

Oklahoma City, Oklahoma
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night for business in August 2016. The room was nice and clean, but seemed a little dated. The walls were a little thin as I could hear the discussions taking place next door. There was a bar located down stairs as well as a restaurant on site. They offer free parking behind the hotel or... More 

Helpful?
Thank Jimmy J
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the front desk staff to your liking. The hotel was recently bought and renovations are coming soon. Glad to hear the room was clean and parking was easy. We look forward to welcoming you back to our hotel in the future. At Hilton... More 

Topeka, Kansas
Level Contributor
12 reviews
4 of 5 stars Reviewed 1 week ago

Wish there had been a free continental breakfast for the price we paid. Had a communication issue with the shuttle. Staff was very nice. Was very surprised at how quite the rooms were. 200 characters are too many.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Holly D
Littleton, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel should have been wonderful. It fell far below expectation. The bathroom had problems with the tub/shower facet working properly. The wall paper was peeling in the room. Staff when we left were reluctant to provide a printout of stay charges. Very small fitness room for size of hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Panayota S
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. The hotel was recently sold and renovations are planned. Please contact me direct... More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The customer service was unbeatable from the time that we walked in to the hotel to the time that we checked out. Not only were they friendly and polite, they had the chef prepare a drink for us prior to the opening of the bar. The breakfast staff was equally incredible. I would definitely recommend this.

Helpful?
Thank Dallas I
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am so happy to hear about the wonderful service you experienced and will make sure to share with the entire staff. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are... More 

Kansas City, Kansas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Staff was very friendly and accommodating. This was close to the business meeting. The neighborhood unfortunately is not considered the best, bet everything inside the hotel was great. They offer a shuttle to nearby restaurants which was appreciated.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kristina M
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. Downtown Kansas City, KS is starting to bring in new businesses and give the neighborhood a makeover. We are happy to hear you used our new shuttle and that the staff was friendly and accommodating. We look forward to welcoming you back to our hotel in the future. At Hilton... More 

Cadillac, Michigan
Level Contributor
120 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love staying at the Hilton Garden Inn on Strang Line Road in Olathe, KS. The location is in perfect proximity to shopping and restaurants. The hotel restaurant, Johnny's Steakhouse, makes this hotel extra special, because the atmosphere and food is over the top excellent! The breakfast is outstanding. They make the most incredible cheesy potato dish for breakfast most... More 

Helpful?
Thank Travelqueen1968
Miami, Oklahoma
1 review
1 of 5 stars Reviewed 4 weeks ago

Check-in very rude. Cold shower, no TV remote, no vanity light in the bathroom. I was a late check in and the front desk clerk was the worst in customer service and not just to me but other guest as well.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dannycJ2846FM
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kansas City

Address: 520 Minnesota Ave, Kansas City, KS 66101-2930
Location: United States > Kansas > Kansas City
Price Range: $116 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kansas City 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Kansas City Hotel Kansas City
Hilton Kansas City
Kansas City Hilton
Hotel Style:
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
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