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Hilton Garden Inn Kansas City

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Hilton Garden Inn Kansas City
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528 Reviews from our TripAdvisor Community

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Showing 517: English reviews
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Houston, Texas
Reviewed yesterday NEW

I spent 2 nights at the Hilton Garden Inn for work/pleasure. Although some of my staff don't care for the hotel, I had no issues. The rooms were clean, check in/out was easy, there was lemonade and cookies in the lobby, a lobby bar, etc. There was a downside as there wasn't a recumbent bike in the exercise area, but...

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Helpful?
Thank Sharon B
Durham, North Carolina
HOTEL’S FAVORITE REVIEW
Reviewed December 19, 2016

Stay Report - December 17 - 18 Location: The hotel is located on Minnesota Avenue less than half a mile from I-70. Downtown Kansas City is about three miles away and is a very easy drive. Kansas City Airport is about 25 minutes to the north. There's not too much around the hotel and it's quite quiet on weekends but...

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1Thank Sal_Paradise767
About Hotel's Favorite Review
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kathryn Philips...

Saint Louis, Missouri
Reviewed 2 days ago NEWvia mobile

Room as expected. Two double beds that were comfortable. Bathroom is fine; tub and shower is older. With Hilton we know what to expect. I liked the cook to order breakfast option. It was a blend of the usual Hampton Inn type of self serve with a nice twist. Table service. Excellent server, Gloria. Friendly. All the hotel staff have...

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Helpful?
Thank Milton S
Fairfax, Virginia
Reviewed 5 days ago NEW

Spent a few night's on the road, then visiting children. Love the kids, but needed sleep. Checked into Hilton Garden where we had stayed previously and were delighted. Nine glorious hours of sleep....quiet, comfortable, well made bed, and everything was clean!

Review collected in partnership with Hilton Garden Inn
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Thank Linda C
Selden, United States
Reviewed 5 days ago NEW

Not staffed very good. Got put on hold 3xs when we called in - never did get an answer. Shuttle was 45minutes late after saying they'd be there in "5 minutes". Had me down checking out a day too early compared to the rest of my coworkers.

Review collected in partnership with Hilton Garden Inn
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Thank Sandra L
Omaha, United States
Reviewed 1 week ago

I am in KCK for business a few times a year. The hotel is great for that purpose. The staff is always friendly and professional. The spacious rooms are clean and very well maintained. There is nothing to do in the neighborhood so plan ahead for other options. The restaurant in the hotel is adequate but there are no other...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank carolynp399
Badger, Iowa
Reviewed 1 week ago

This is our 4th stay at this hotel, and the improvements they have made are very noticeable. Staff was courteous, welcoming and very accommodating. Rooms were very clean and comfortable. I prefer a softer mattress, but that's personal preference. The addition of the complimentary shuttle service was very exciting, allowing us to get to the games and other activities with...

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Helpful?
Thank Traci S
Stirling, United Kingdom
Reviewed 1 week ago

Excellent p[lace to stay. The staff were extremely courteous, friendly, efficient, and very helpful. My wife had a slight allergy problem with the bedding and towels. Upon notification, the staff immediately stripped the bed of all linens and put on new sheets and pillowcases, also washed new towels in water only. There was a shuttle available to take us to...

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Helpful?
Thank paisleybuddy_10
Algonquin, Illinois
Reviewed 2 weeks ago

We were given a room that had been smoked in. Had to carry all our luggage back downstairs. Front desk girl says I wasn't told about that room. It should have been marked out of service in her computer. Next room we get phone doesn't work and we can't call front desk. Have to go downstairs again. Tell them about...

Review collected in partnership with Hilton Garden Inn
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Thank jenniferpD6179NJ
Shell Knob, United States
Reviewed 2 weeks ago

Hot tub did not work and was dirty and had rusty things in some of the jets. Doors have gaps around them & halls have an odor. Rooms real clean and roomy. Our door did not lok they came promptly and repaired it and showed us how to use the Kuerig coffee pot also while he was there. Connected to...

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Helpful?
Thank lorenp72
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kansas City

Address: 520 Minnesota Ave, Kansas City, KS 66101-2930
Location: United States > Kansas > Kansas City
Price Range: $127 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kansas City 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Kansas City Hotel Kansas City
Hilton Kansas City
Kansas City Hilton
Hotel Style:
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Kansas City staff and other travelers.
4 questions
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Saint Louis, Missouri
11 months ago
Kansas City, Missouri
Brisbane, Australia

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Questions? Get answers from Hilton Garden Inn Kansas City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Use the Hilton Honors App to select your room prior to arrival”
 of 5 bubbles heatherbC5716OJ, 3 weeks ago | Read review
“downtown kc on the kansas side. quiet part of town, but close to the action.”
 of 5 bubbles ChristyS6, Oct 17, 2016 | Read review
“Well set up”
 of 5 bubbles annavera4444, Aug 30, 2016 | Read review
“Just try another hotel. The rooms are no different from anywhere else, but the staff sure is.”
 of 5 bubbles B4439SUkarenc, Aug 28, 2016 | Read review
“Every room is wonderful!”
 of 5 bubbles Travelqueen1968, Jul 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question