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Hilton Garden Inn Kansas City

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Hilton Garden Inn Kansas City
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470 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Riverside, CA
Level Contributor
139 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed yesterday NEW

My friends and I stayed here for a couple nights and found the hotel to be clean, ideally situated, and fun. The hotel bar had good beer on tap, and the rooms were comfortable and quiet. The price was wonderful. The snacks they sell at their store are also relatively cheap. stay here if you want a real nice place... More 

Helpful?
Thank JeremyRiverside_CA
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Room switched without permission. Restaurant service and food quality was horrific. Food served defrosted not cooked. Overpriced. No staff. Breakfast had place to sit. Tables full of dirty plates not cleared away. Zero lack of urgency. Unfiredly unhelpful waitress at breakfast. Will NEVER stay again and urge no one to stay here!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank HG18
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for your feedback HG18. We are genuinely sorry that your experience was less than desirable. We do hope that we are allowed the opportunity to win your business back. This is not a normal for us and is not the product we choose to produce to our very valued guests. Please feel more than welcome to contact me... More 

Gold Coast, Queensland
Level Contributor
64 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

After reading some of the reviews we thought this will be interesting but the property proved to be the quality we expect of a Hilton. Our room wasn't ready on arrival at 3.45 but that was fine, by the time we got up to the floor you could see they had been very busy as bedding for collection was outside... More 

Helpful?
Thank TACCooke
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you very much TACCooke for your kind words and feedback. We are so pleased you had an enjoyable stay while here in Kansas City and do hope you come see us again next time your travels bring you to KC. More 

2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

The restaurant at the hotel has probably the worst service I've ever had. It till 2 hours to serve very bad food. So bad that people left their food on the table and left the restaurant. The beds and sheets are old and stained. This place can use some updating and cleaning up and they need better management. I will... More 

Helpful?
Thank Francisco M
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Hello Francisco, We are so very sorry to hear that your stay with us was less than satisfactory. We do read comments/feedback and use it as training tool for all our team members. Please feel free to contact the hotel and ask to speak with me directly so I can hear further of what occurred while on your trip to... More 

Estero, Florida
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Easy to access this very comfortable hotel. Bar and food are great. They have a grill which sets them apart from other hotels of this size. The staff were great and very friendly. Every staff member welcomed you and were helpful. Only drawback was their wifi connection. Difficult to stay on the network.

Helpful?
Thank Sherlynh269
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you Sherylynh269 for your kind words regarding our staff and the amenities you enjoyed while here at Hilton Garden Inn KCK. I am sorry to hear about your struggles with our WiFi connect though, I will make sure we touch base with our providers and insure this does not an issue in the future. We do hope to see... More 

Anchorage, Alaska
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staff was very helpful one particular woman who work the front desk was our Saving Grace. We were there because of a death in the family and having one less stressful thing to worry about was wonderful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sher C
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Sher, I am so sorry for the reason of your visit, however, I am glad a team member of ours was able to lighten the stress load for you and your family. We do wish you and your family all the best and do hope we see you in Kansas City for betters circumstances next time. Thank you for choosing... More 

Topkea, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very friendly staff, they offered suggestions for places to eat and visit during my stay. The room was clean and comfortable. My stay was very short and I have no compliants. My one negative was the cost of parking. Parking is $15.00 and it was not even covered. They offer covered however it was all taken.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laura C
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you Laura for your kind words regarding our Hilton Garden Inn KCK. I am so sorry that you had to pay for parking, the validation sticker says in the middle to place a sticker on the open space. This is to validate the parking allowing you to park for free as a Hilton Garden Inn guest. Please come to... More 

Kansas City, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I needed to book a hotel for a business trip. Hilton Garden Inn proved to be incredibly clean, affordable, with a friendly/ helpful staff as the cherry on top of this perfect sundae. If I were to search for a "con", it would be upon check out. There was only 1 staff person checking out approximately 8 different guests, which... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan S
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you Susan for your kind remarks about our Hilton Garden Inn KCK. We are so thrilled to hear that our 'sundae' was perfection for you. We apologize you received an extended wait time to check out with us on the morning of your departure. We do strive to provide our front desk staff with the additional assistance when the... More 

Springdale
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Attention to detail was evident, the pillows were wrinkled, below average food, evening bar service, staff. For the price I expected more.. My stay was average to below average. Arrival greeting was the best.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Q6394GZcharlesg
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for your feedback, we will absolutely share this information to our department heads so we can make sure these issues are corrected. We are sorry to hear your stay was below par, we do hope we have another opportunity to make this right by you. Thank you for choosing Hilton Garden Inn KCK for your lodging needs, we... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed my stay at the Hilton Garden Kansas City. The shuttle driver was very helpful and nice. The breakfast buffet in the morning was delicious.. Hats off to the chef. Check in and check out was uneventful!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 762stacies
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for your kinds words and feedback. We do love to hear raving reviews and we are so pleased the 'couples getaway' was a success. Make sure to come back and see us when your travels bring you back to Kansas City! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kansas City

Address: 520 Minnesota Ave, Kansas City, KS 66101-2930
Location: United States > Kansas > Kansas City
Price Range: $121 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kansas City 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Kansas City Hotel Kansas City
Hilton Kansas City
Kansas City Hilton
Hotel Style:
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
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