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Fairfield Inn Hays

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Fairfield Inn Hays
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153 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Rogers, Arkansas
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nothing wrong with this property exactly. Very nice staff. Breakfast was nice and typical of such properties. Beds were comfy. Two deficits: Extremely small counter space in the sink area. A slightly strange odor when entering the room (keep in mind that this was a very hot summer day though) We stayed in a Hampton Inn a few days prior,... More 

Helpful?
Thank Carie O
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Our recent stay was enjoyable. Room, decor and amenities were up to date and staff was pleasant and accommodating. Breakfast was the usual for the level of hotel and was sufficiently stocked and longer than many I have seen going from 6-10 am (even though it said 6-9am on the placard in the lobby). There was no dirty smell as... More 

Helpful?
Thank Eric B
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Hello trans Kansas travelers. Although this hotel was adequate and there was nothing egregiously wrong, I didn't like it. I'll explain why. If you're looking for hotels along I70 between Denver and Topeka, there are not countless options. I chose the Fairfield Inn in Hays at the last minute when we had to adjust our stopping point. It seemed to... More 

Helpful?
Thank Jane B
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your uncomfortable stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment... More 

Denver, Colorado
Level Contributor
206 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conveniently located off of I-70. Many restaurants nearby. M-W evening mini-sandwiches. Hot and cold breakfast items including oatmeal and waffles. Hotel has some air conditioning problems in the main hall ways and elevator that are being addressed. Free wifi and coffee 24/7. Hotel staff is wonderful and friendly -- DeNae, Dee, Andrea, Bri, Jodi, and Mario. Room is nicely decorated.... More 

Helpful?
Thank NeilRocks
Knoxville, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If you have the option, find another hotel. I am a Marriott's reward member and typically stay at Marriott Hotels. This is a step or two below a typical Marriott property. Hotel definitely in need of renovation. Not super clean. Bathroom and vanity area small. The 2 ladies who were in the breakfast area were helpful and hard working. If... More 

Helpful?
Thank VolsTN
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

Travelers are raving about these Hays hotels

4 of 5 stars
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Pawhuska, Oklahoma
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2016 via mobile

I stayed in the Best Western Butterfield Inn on my way west for a wedding and I stayed here on the way back. I prefer the Best Western as the breakfast has real butter and the Fairfield was hot in the common areas, also my room never cooled off sufficiently overnight. I also prefer an open bath plan and the... More 

Helpful?
Thank Twstd1
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you with an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

Springfield, Missouri
Level Contributor
429 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 641 helpful votes
3 of 5 stars Reviewed June 15, 2016

This Fairfield Inn is beginning to show it’s age and could use some renovation. The check-in staff was friendly and helpful. Our room was immaculate. We always stay at Marriott hotels because we can be sure of a clean room and a comfortable bed and no unpleasant surprises. We had a small bathroom and a smaller vanity area. The last... More 

Helpful?
Thank Sailorsgirl
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the a/c not providing enough cold air and the small room. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue... More 

Houston, Texas
1 review
2 of 5 stars Reviewed June 11, 2016 via mobile

Hotel was hot! A/C did not seem to be working in common areas or our room. We turned on the A/C unit in the room when we arrived but by 5am the next morning, the room still had not cooled. There was a bright light in the parking lot that shined through the blackout curtains all night, basically a spotlight.... More 

Helpful?
Thank Lea B
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your uncomfortable stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment... More 

Blue Springs, Missouri
Level Contributor
229 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

My wife and I will stay in Fairfields from time to time and this one is a good one, not brand new but in good shape. The staff was courteous and the room was neat and clean. Marriott has found a good mattress supplier the beds were very comfortable. Breakfast was nice the fruit was nice and fresh. Keep up... More 

Helpful?
Thank scott n
Olathe, Kansas
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 28, 2016 via mobile

Very unhappy with this hotel. First the pool room was so cold that three families walked out. The hot tub was broke and it was dirty. The room had a ripped sheet. There was rust in the bathroom. The toaster was broke. Not a normal marriott stay. We are reward members and my husband used his free night so i... More 

Helpful?
Thank travelwoman16
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for providing you an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn Hays

Address: 377 Mopar Drive, Hays, KS 67601
Location: United States > Kansas > Hays
Price Range: $145 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Hays 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Hays Hotel Hays
Fairfield Hays
Hays Fairfield Inn
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