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Fairfield Inn Hays

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159 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Cons: Room smelled like mold, wasn't very clean and the breakfast was not good. Spent $171 for a night at a Fairfield inn that looked like a budget inn. Pros: staff was nice, convenience to food and wallmart, beds were soft and clean, was okay for a nights stay but not for the price. Hope you change some things

Helpful?
Thank Shelby N
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you with an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

Petaluma, California
Level Contributor
574 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We've stayed at half a dozen Fairfield Inn's the last few weeks on our cross country trip, and this property was just OK. Nothing to complain about, and nothing to rave about. We had the government rate of $89 which was great value. Standard room was clean and comfy. Wifi worked but the TV signal - or maybe the TV... More 

Helpful?
Thank pfefmeister
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for providing you with your best Fairfield experience. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The people running the hotel could not have been nicer at check in and check out. Location is easy- right off the highway and close to gas and food. The rooms and facilities were a little tired - it's clearly an older property, and the carpet and AC probably both need to be replaced. There were huge variances in temperature... More 

Helpful?
Thank M8585
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you with an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

Little Rock, Arkansas
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I rarely give poor reviews, mainly because I research places beforehand. Some reviewers are more sensitive than me as I can let a lot slide. If this were a $99 Fairfield Inn, I'd be fine with it. If it were only 10k points instead of 25k, then ok. But it wasn't and this hotel failed miserably. First, there is a... More 

Helpful?
Thank JourneyHouseRules
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our attendant being on their phone, the hotel smelling like mold, and not providing you with a proper Marriott stay. We have shared your feedback with the appropriate hotel... More 

Travelers are raving about these Hays hotels

Dallas, Texas
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 24, 2016

The clerk at check in was friendly, efficient and able to recommend where to go for dinner. The room was clean and had very nice toiletry products (Paul Mitchell shampoo, for example). About an hour after we returned, all the power went off. Our area of town had lost power. The clerk was quite calm and doing all the right... More 

Helpful?
Thank Jeepl8r
Kimberling City, Missouri
Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 24, 2016

We were greeted by the Hotel Desk Clerk, the lobby was spotless, breakfast area was very clean and orderly. Rooms had the air conditioner already on. Three pillows on both beds, bathroom was also very clean. Hotel hallways were quiet, we were in room 110 with the ice machine right across the hallway and heard nothing all night! Lots of... More 

Helpful?
Thank Bonnie H
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

Thank you for sharing your experience at the Fairfield Inn Hays. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you... More 

Rogers, Arkansas
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 26, 2016

Nothing wrong with this property exactly. Very nice staff. Breakfast was nice and typical of such properties. Beds were comfy. Two deficits: Extremely small counter space in the sink area. A slightly strange odor when entering the room (keep in mind that this was a very hot summer day though) We stayed in a Hampton Inn a few days prior,... More 

Helpful?
Thank Carie O
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 20, 2016

Our recent stay was enjoyable. Room, decor and amenities were up to date and staff was pleasant and accommodating. Breakfast was the usual for the level of hotel and was sufficiently stocked and longer than many I have seen going from 6-10 am (even though it said 6-9am on the placard in the lobby). There was no dirty smell as... More 

Helpful?
Thank Eric B
Level Contributor
5 reviews
3 of 5 stars Reviewed July 18, 2016 via mobile

Hello trans Kansas travelers. Although this hotel was adequate and there was nothing egregiously wrong, I didn't like it. I'll explain why. If you're looking for hotels along I70 between Denver and Topeka, there are not countless options. I chose the Fairfield Inn in Hays at the last minute when we had to adjust our stopping point. It seemed to... More 

Helpful?
Thank Jane B
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your uncomfortable stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment... More 

Denver, Colorado
Level Contributor
213 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed July 15, 2016

Conveniently located off of I-70. Many restaurants nearby. M-W evening mini-sandwiches. Hot and cold breakfast items including oatmeal and waffles. Hotel has some air conditioning problems in the main hall ways and elevator that are being addressed. Free wifi and coffee 24/7. Hotel staff is wonderful and friendly -- DeNae, Dee, Andrea, Bri, Jodi, and Mario. Room is nicely decorated.... More 

Helpful?
Thank NeilRocks
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn Hays

Address: 377 W Mopar Dr, Hays, KS 67601-9479
Location: United States > Kansas > Hays
Price Range: $141 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Hays 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Hays Hotel Hays
Fairfield Hays
Hays Fairfield Inn
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