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BEST WESTERN Butterfield Inn

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#2 of 13 Hotels in Hays
Certificate of Excellence
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BEST WESTERN Butterfield Inn
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539 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Holt, United States
Reviewed December 17, 2016

When I checked in the front desk girl remembered me from previous stays, which is nice and welcoming feeling. I stay here on monthly drives to Denver for work. The hotel is in great shape and always clean.

Review collected in partnership with Best Western
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Thank K1795EFjeffr
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you so much for such a wonderful review! We try our best to make you feel welcome, and try our best to make our regulars feel appreciated! We're happy to hear our hotel is always able to make your stay a bit better. We can wait to see you again, and hope your next trip to Denver comes soon!...

Saint Louis, Missouri
Reviewed December 13, 2016

If you are stopping in Hays, Ks. Make sure you stay here. Very clean and updated hotel close to everything and one minute to Hwy 70. The front desk girls were amazing with their customer service, information on places to eat even menus to our favorite Mexican place. I have to give a kudos to the girls at the front...

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Thank Mbg999
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you so much for such a wonderful review! We're so happy to hear we were able to make your stay so pleasant! Thank you again for staying, and we can't wait for you to come back and see us! We hope your next stay we can make even better. Aundie Front Desk

Dupont, Washington
Reviewed December 12, 2016

The Best Western Butterfield Inn in Hays Kansas was a great place to stay. It was very clean, the breakfast had a wide variety of items, the beds were very comfortable and the staff was extremely friendly and helpful. We will stay there again if we get the chance.

Review collected in partnership with Best Western
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1Thank Q8923LIkayc
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to fill out this review! We're so happy you enjoyed your stay! We work hard to make your stay memorable, and are happy we did so! We hope your next trip through Hays, Kansas is soon, and thank you again for staying at the Best Western Butterfield Inn! Aundie Front Desk

Vero Beach, Florida
Reviewed December 3, 2016

The place "looks" great! I like my room and the king sized bed, but the jacuzzi has cement in it from some shoddy work, the breakfast isn't that great compared to other hotel chains, the elevator keeps breaking, there are no premium channels, the front desk staff have no answers for questions they should know the answers to, the laundry...

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Thank nheritage
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

We want to thank you for taking the time to fill out this review! We’re happy to hear the room itself was of interest to you, and are sorry for any poor service you received upon your stay! We at the Best Western want to thank you for bringing these things to our attention so that we can fix them...

Hutchinson, Kansas
Reviewed November 20, 2016

One of the best, especially for the price, places we have stayed. Quiet, very clean, spacious and a wonderful full breakfast. Amazing for the size of the city. This is an updated hotel and doesn't look from the outside as nice as it really is on the interior.

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1Thank rnbauck
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you so much for such a wonderful review about our property! We do our best to make your stay the best we can, and we're happy to hear we succeeded. We take pride in our recent renovation, and are glad to see it was worth it. We hope you choose to stay with us again during your next trip...

Denver, Colorado, United States
Reviewed November 19, 2016

I made Hays my stopping point when driving from Arkansas back to Colorado. The value of the room was great! It was very clean AND quiet! And not a lot of hallway light comes through the bottom of the door like most places. Bed was very comfortable and so were the pillows. Shower had good water pressure and heated quickly....

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Thank Chris B
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to tell us about your stay! We're happy to hear our rooms were to your liking, and our amenities made your stay even more enjoyable! We hope you stay with us again on your next trip through Hays! Thank you again for staying with us at the Best Western Butterfield Inn! Aundie Front Desk

Lincoln, Nebraska
Reviewed November 18, 2016

The gal at the counter was super nice! Very clean hotel, wonderful breakfast!!! We will stay again if heading that way!!! Lots of little extras (orange infused water, fresh baked cookies and mint in the lobby!) The rooms were nice and big too!!!

Review collected in partnership with Best Western
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Thank N115ZYrebeccad
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to write us this review! We're happy to hear our hotel was to your liking! We do our best to accommodate you in any way we can, and are glad to hear we exceeded your expectations. We hope your next trip through Hays comes a little bit sooner, and we can't wait to see...

Highlands Ranch, Colorado
Reviewed November 16, 2016

This hotel was literally re-opened after a remodel less than a month ago. Stayed overnight on our way to Mexico/US in Ohio. Everything was obviously very clean. The only exception was the drapes in our room, which definitely should have been included in the remodel, but sadly were not. The choice for mattress pad was also not up to snuff,...

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Thank Futboltravelers
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you so much for taking the time to write us this review! We appreciate any feedback, and use it thoughtfully. We're happy the rest of our stay was pleasant for you, and hope we see you again! Thanks for choosing the Best Western Butterfield Inn! Aundie Front Desk

Salina, Kansas
Reviewed November 9, 2016 via mobile

Stayed for two nights on business. After a long day of driving and meetings, the checkin process went smoothly and quickly. The woman at the front desk was cheery and pleasant. The room was enormous and pristine. Immediate hot water in the shower, which surprised me because I was on the 3rd floor. My king size bed was so comfortable...

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Thank infinity811
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you so much for such a wonderful review! We appreciate your business so much, and are so happy to hear we made your stay that much better! We're happy all of our amenities and staff were enough to make you want to come back on your next trip through. We're excited to see you again, and hope your conference...

Stillwater
Reviewed November 8, 2016

Stayed at this hotel on my way to Denver. Huge room,and was very clean,They have a better than average breakfast. Since I travel thru Kansas twice a year, this will be the hotel I stay at from now on.

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Thank shelbymeister
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to fill out this review! We appreciate your service, and are so happy to hear you enjoyed our hotel. We always do our best to make our customers feel welcome, and are happy to hear we will see you again! If there is anything we can do for you, please feel free to let...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Butterfield Inn

Address: 1010 E 41st St, Hays, KS 67601-9495
Location: United States > Kansas > Hays
Price Range: $106 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Butterfield Inn 2.5*
Number of rooms: 71
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Also Known As:
Best Western Butterfield Hotel Hays
Best Western Hays
Hotel Style:
#1 Romantic Hotel in Hays
#3 Business Hotel in Hays
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Butterfield Inn staff and other travelers.
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10 months ago
Camden, SC
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Questions? Get answers from BEST WESTERN Butterfield Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Turn up the heat a bit, the blankets are a bit thin.”
 of 5 bubbles A7529ZWpeters, 3 days ago | Read review
“I tend to enjoy rooms on the East side (sunrise is nice).”
 of 5 bubbles NunyaBitnes, Jan 1, 2017 | Read review
“All rooms are updated so it does not matter.”
 of 5 bubbles Mbg999, Dec 13, 2016 | Read review
“We asked for top floor away from elevator and facing away from I-70.”
 of 5 bubbles rnbauck, Nov 20, 2016 | Read review
“very comfortable beds.”
 of 5 bubbles shelbymeister, Nov 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question