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BEST WESTERN Butterfield Inn

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#2 of 13 Hotels in Hays
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Butterfield Inn
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551 Reviews from our TripAdvisor Community

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Showing 547: English reviews
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Colorado Springs, Colorado
Reviewed 2 days ago NEW

Upon our late arrival that evening the professional staff of Best Western was so welcoming and accommodating. From breakfast to the quite and comfortably rooms Best Western made our stay very relaxing. T

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Helpful?
Thank Brian S
Glen Carbon, Illinois
HOTEL’S FAVORITE REVIEW
Reviewed November 23, 2016

I haven't stayed in a Best Western for years, mostly because I found their properties aging and not kept up. But this property in Hays was a very pleasant surprise. It had been recently remodeled and reopened. Our room was spacious and clean. The beds were very comfortable. I appreciated the sitting area consisting of two chairs with footstools and...

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1Thank dmowen
About Hotel's Favorite Review
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you so much for such a wonderful review! We're happy to hear our Best Western exceeded your expectations! We do our best to keep our property in tip top shape, and love that our hard work made your stay that much better. We appreciate our staff, and are elated to hear that do as well. Thank you for staying...

Lees Summit, United States
Reviewed 3 days ago NEW

Our room was clean and spacious. Location was great. The customer service made the difference for us. Everyone from the front desk to housekeeping to the breakfast staff was courteous, smiling, working hard, and happy to be of service. They even made cookies for us. The breakfast was one of the best I have had at a hotel. We will...

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Thank Shanna H
Reviewed 3 days ago NEW

Rooms were nice but the breakfast wasn't good at all. Pool was small for that big of a place. Staff was nice and helpful. Was kind of pricey to stay. I had no shampoo or soap or lotion in my room unlike other places I have stayed for nicer and cheaper.

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Thank jennystucky
Hays, Kansas
Reviewed 4 days ago NEW

Outstanding Service and immaculately clean rooms! Comfortable beds and excellent value. Loved the sitting area in the room; provided a comfortable quiet location for visiting with friends and conducting business. Convenient Location to Interstate and Restaurants.

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Thank Geno R
Campton, Kentucky
Reviewed 1 week ago

Good, clean comfortable room. I requested a room away from other quests because my handicap son makes a lot of noise and I was put on the 3rd floor in a corner room away from other guests. Which put us at ease.

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Thank conniesargent145
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to tell us about your stay! We love hearing guest feedback, and are more than happy to hear we were able to make your stay that much more comfortable. We enjoyed having you, and hopefully we hear from you again soon! Thank you, Aundie Front Desk bwbutterfieldinn@gmail.com (785) 621-4337

Lawrence, Kansas
Reviewed 1 week ago

I had spent a couple of nights at the hospital with a family member and needed a place to relax and freshen up. The room was very large, relaxing and comfortable. The bathroom was large and clean. I will stay here again!

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Helpful?
Thank Annette S
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for such a kind review about our property! We're happy our facility was able to provide what you needed during your stay, and that you would like to return! Thank you for the kind words about our property as well! We hope your next trip through Hays is with better circumstances, and we can't wait to hear from...

Martinsville, Indiana
Reviewed 2 weeks ago

I strongly recommend, if you choose this hotel, inspect room before you pay...many of the systems, lights, thermostat, air handling unit in wall, television, remote control, were either non-functional or functioned significantly below acceptable...also, window was filthy (bird feces on large portion of window) as were other areas in room..not a good experience..

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Thank 350richw
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to let us know about your stay! We want to apologize for the inconveniences you encountered. We have taken into account each issue you encountered, and are working on solutions to many of the problems! We pride ourselves in being a clean, and well maintained property, and are sorry to hear your stay did...

Reviewed 3 weeks ago

good service,,, however breakfast buffet could use a tune up, eggs are awful! Other stuff is good! great location off I70, convenient to other services, beware of the Mexican restaurant next door though, food is a little bit sketchy, has nothing to do with this hotel though!

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Helpful?
Thank hemisteve
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for letting us know about your stay with us! We want to thank you for such nice words about our staff, as well as our hotel itself. We also would like to thank you for letting us know about the problems you encountered at breakfast, and we are currently looking into solutions to fix the problem. Next time...

Albuquerque, United States
Reviewed 3 weeks ago

This motel is good value, quiet, close to a Walmart, and near the interstate. Hot breakfast available and the cook would made eggs to order. The only thing that could have been better is the bathroom lighting, which was too dim for me.

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Thank Linda S
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to let us know about your stay! We are so enthused to hear about how well your stay went. We've worked hard to improve our breakfast, and make sure we're able to cater to you in any way you might need, and are happy to hear we succeeded! We want to apologize for our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Butterfield Inn

Address: 1010 E 41st St, Hays, KS 67601-9495
Location: United States > Kansas > Hays
Price Range: $100 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Butterfield Inn 2.5*
Number of rooms: 71
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Also Known As:
Best Western Butterfield Hotel Hays
Best Western Hays
Hotel Style:
#1 Romantic Hotel in Hays
#3 Business Hotel in Hays
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Butterfield Inn staff and other travelers.
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1 day ago
Surprise, Arizona
11 months ago
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Camden, SC
over a year ago

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Questions? Get answers from BEST WESTERN Butterfield Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Turn up the heat a bit, the blankets are a bit thin.”
A7529ZWpeters, 4 weeks ago | Read review
“I tend to enjoy rooms on the East side (sunrise is nice).”
NunyaBitnes, Jan 1, 2017 | Read review
“All rooms are updated so it does not matter.”
Mbg999, Dec 13, 2016 | Read review
“We asked for top floor away from elevator and facing away from I-70.”
rnbauck, Nov 20, 2016 | Read review
“very comfortable beds.”
shelbymeister, Nov 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question