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BEST WESTERN Butterfield Inn

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#3 of 15 Hotels in Hays
Certificate of Excellence
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508 Reviews from our TripAdvisor Community

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Showing 504: English reviews
Colcord, Oklahoma
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2016

My family and I recently were traveling through Kansas and stopped at the Best Western in Hayes, KS. This is a very nice Hotel at an affordable price. Staff is friendly and breakfast was great! Will definitely stay again if in the area.

Review collected in partnership with Best Western

Helpful?
Thank Lonny P
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for telling us about your stay! It's good to hear that you enjoyed our staff, and that we could make your stay that much more pleasant for you! We do our best to make your stay as easy for you as we can, and are very glad we succeeded! We hope to see you again soon. Aundie Front... More 

Dallas, Texas
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 28, 2016

You can tell a lot about the cleanliness of a hotel room by walking barefoot on the floor. My feet were very happy on the carpet in our room and on the tile in the bathroom. Clean floors! The rest of the room was just as clean. The bed was comfy and we had THREE chairs in our king room.... More 

Helpful?
Thank Slovetx
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you so much for your positive review! We strive to make your stay pleasant, and we're happy to hear we met your expectations. We take pride in our hotel, and try to keep it clean and the best it can be for your comfort. We're glad you were able to enjoy our facility, and our cinnamon rolls! We hope... More 

Littleton, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2016

This was a stopping point while traveling with two young children. I loved the size of the rooms. Very spacious to accommodate kids playtime with a comfortable sitting area for the adults. The beds were comfortable and the pillows were great! We loved the pool area also. Would have liked bigger pool towels. Their was no light in the pool... More 

Review collected in partnership with Best Western

Helpful?
Thank rfeldcolo
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to write us this review! We're so happy you were able to enjoy the size of our rooms, and that it made your trip that much more enjoyable. We would like to apologize about the bathroom light, but are glad you were still able to enjoy our pool! We hope to see you again... More 

Seattle, Washington, Usa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 26, 2016

This is not a place I will consider staying in the future. I discussed issues with the General Manager about an employee and the response given was very ho-hum. She was not willing to make any changes to make the stay more pleasant. Also, this hotel will not price match if you find a better price online. This is the... More 

Review collected in partnership with Best Western

Helpful?
Thank Kathleen M
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

We're sorry you weren't able to enjoy your experience with us! We strive to do our best to accommodate to each guest, and we're sad to hear we did not meet your expectations in regards to our staff and our prices. We try to make each customer to feel welcome, and try to make your travels as comfortable as possible,... More 

Wichita, United States
1 review
2 of 5 stars Reviewed June 24, 2016

I would never stay at this hotel again. Walls are paper thin. The doors are heavy so when guests open the doors to their rooms they slam shut. A motion sensor controls the fan on the a/c unit in the room. I set the fan to ON to drown out the noise from the hallway and rooms next to me.... More 

Review collected in partnership with Best Western

Helpful?
Thank Jodi M
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

We're sorry to hear you had an unpleasant stay in our hotel! We would love to hear more about your stay with us, and try to remedy the situation as best as we can. If you would like to further discuss your stay, please do not hesitate to call us at (785) 621-4337, and we will be more than happy... More 

Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

This hotel was within seconds off the freeway and with a late arrival that was really nice. The hotels breakfast was beyond what you expect for a continental breakfast. Omelettes were on the menu the day we stayed! Tons of options. The room was big and comfy. I loved that they had a place to put your luggage so we... More 

Helpful?
Thank Kidsgrowing
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to tell us about your stay! We at the Best Western Butterfield Inn appreciate your business, and strive to make your stay as easy as possible. We're elated to hear that you were able to enjoy our breakfast selection, asthe size of our rooms. We'd like to thank you for your compliments to our... More 

Golden, United States
1 review
4 of 5 stars Reviewed June 23, 2016

Harsh LED Lights throughout the hotel destroy the ambiance and comfort of the facility. Harsh day of driving into very harsh lighting in lodging. The breakfast is normal and met expectations. They did have extra bed side electrical outlets for C-Pap. Staff & cleanliness were excellent.

Review collected in partnership with Best Western

Helpful?
Thank Steve E
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to write us this review! We're sorry to hear our lighting left you dissatisfied, but we're glad to hear we were able to accommodate to your sleeping needs. We're also happy to hear our staff and facility otherwise left you with a great impression. We'll be glad to take your suggestion about our lighting... More 

Colorado Springs
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 21, 2016

We have mostly been staying at Hilton hotels along our road trip, but it was full, so we went to the Best Western next door. It was a very nice hotel on a par with many we've stayed at recently and better than a couple. I would highly recommend this hotel to weary travelers of any age with or without... More 

Review collected in partnership with Best Western

Helpful?
Thank hiyamaya
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for the wonderful review on behalf of our entire team! We're so glad you were able to enjoy our hotel, despite it not being your first choice. We also appreciate your opinion on our staff, and we're glad we were able to make the stay that much more enjoyable for you. We hope you would be willing to... More 

Japan
1 review
4 of 5 stars Reviewed June 20, 2016

I'll never go that way again. My reservation had to be confirmed as I called in, I made the reservation through Best Western.com. I'll go direct to the front counter next time. There seems to be some disconnect between on line and the front desk. I was not the only one to experience this.

Review collected in partnership with Best Western

Helpful?
Thank David H
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to respond to us! We would like to apologize for the disconnect between our systems and our staff. If you ever have questions or concerns, you are more than welcome to call the hotel directly at (785) 621-4337. We will gladly do whatever we can to help you! We value your business, and hope... More 

Kansas City, Missouri
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 17, 2016

Good choice if you need to stay in Hays, KS overnight. Larger than average room that were clean, friendly service and easy parking. Beds were comfortable and quiet. Free breakfast looked good as well.

Helpful?
1 Thank SullyGirly
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to write us this review! We're so glad you were able to enjoy our property, specifically our rooms, breakfast, and staff. We strive to make your hotel experience the best we possibly can, and are glad we met your expectations. We appreciate everything our customers do for us, and we hope you choose the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Butterfield Inn

Address: 1010 E 41st St, Hays, KS 67601-9495
Location: United States > Kansas > Hays
Price Range: $105 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Butterfield Inn 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Butterfield Hotel Hays
Best Western Hays
Hotel Style:
#1 Romantic Hotel in Hays
#3 Business Hotel in Hays
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