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Holiday Inn Express Hotel & Suites Garden City

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Holiday Inn Express Hotel & Suites Garden City
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63 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Vernon, Canada
Reviewed October 26, 2016

Stayed here on our way to Oklahoma! Was superb! Great room, Robert at the front desk was awesome, very friendly and informative!! Good breakfast and pool was a nice touch, Thanks again, A+++ Pet friendly also!

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Helpful?
Thank ehdug12
Wichita, Kansas
Reviewed September 21, 2016

Hotel was very comfortable with a full hot breakfasts. One of the nicest Holiday Inn Expresses I have stayed at. Beds were very comfortable. We stayed in a room with too queen size beds - comfortable with great pillows.

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Thank WildWendell
Reviewed June 28, 2016

The room was average at best. When we were staying there they were doing remodeling and the hotel was a mess. When checking in the person at the counter was rude and inattentive. The food was not the greatest even if it is included. End up going to IHOP the second day because it was so bad. Took the microwave...

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Helpful?
Thank Kay M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Kay M, Thank you for taking time to share your experience. We sincerely apologize for any inconvenience your experienced during your recent stay due to the renovation. I would also like to apologize for any service deficiencies, as our team does not think the impact of the renovation upon our guests should be taken lightly. We always work hard...

Colorado
Reviewed April 23, 2016 via mobile

For being a Holiday Inn I expected much more. First they are doing renovations and of course pool was closed. Room was okay. The room had no fridge or microwave. Bathroom could use more lighting. Tub was very slippery. Found a few hairs on pillow. Breakfast was good and had several choices.

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Helpful?
Thank fabval7
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear fabval7, Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to ongoing renovations and our housekeeping services. I would have preferred you had a more enjoyable stay. Nevertheless, I appreciate that you have shared your thoughts with us. I am confident that these...

Reviewed February 1, 2016

Rooms were very nice, the lobby and elevator area was kind of a mess because of the renovations. No doubt it will probably look nice when they are all done. Service was decent, and the internet was good, better than other hotels in Garden City. My experience here was satisfactory, but nothing stuck out to me as great. I've stayed...

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Helpful?
Thank Parker L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Parker L, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in and it is pleasing to read that you were satisfied with your stay. However, we sincerely apologize for the the inconvenience the elevator area may have...

Colorado Springs, Colorado
Reviewed January 29, 2016

We came here last year, and were thoroughly satisfied. This year, they are in the middle of renovations, but we are still very happy. I got one of the newly renovated rooms, and it is so clean and comfy and up to date. The staff is very friendly and excited to be being renovated as well. Would have given an...

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Thank Diane N
Bellville, Texas
Reviewed September 3, 2015

I don't normally write reviews related to my business travel, but feel compelled to mention how consistently nice this property is. Friendly, clean and comfortable I stay here every time. My normal work route has me here about every 5-6 weeks and, without fail, I am well and warmly greeted as if a long lost relative, hassle-free and without any...

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Thank pvschmieder
Meade, Kansas
Reviewed August 5, 2015

I stayed here last weekend while I was attending a woman's retreat. I got there early, and since the room had been cleaned, they allowed me to check in early. The room and public areas were all nice and clean. I often have problems with hotel pillows because they're always so big and fluffy. I liked the fact that they...

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Thank J F
Owensville, Missouri
Reviewed July 19, 2015 via mobile

We have always loved our stays at Holiday Inn. As a platinum club member we have enjoyed the benefit of breakfast in the mornings. This hotel had a disappointing breakfast. The pancake maker was broke and they were out of cinnamon rolls. The biscuits were getting hard... We have never had a disappointing experience before so we will not let...

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Helpful?
Thank Jennifer H
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Jennifer H, Thank you for your feedback and for being an IHG Rewards Club Platinum member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast which was unacceptable. We will address these concerns. While we understand that your stay was not 100%...

kansas
Reviewed July 19, 2015

We stayed here in May 2015 for 1 night. Hotel staff were pleasant and the room was very clean. Used the hot tub and it was wonderful. The tile around the pool area was smooth making it a little slick for a wet area, be careful. We had breakfast here and it was good. First time using an automatic pancake...

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Thank qualitytech
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Garden City is conveniently located on the east end of Garden City where Hwy 156 and Bypass/Loop Hwy 83/50 converge. Start your morning off right with our complimentary Express Start breakfast we feature Express Brand cinnamon rolls. with hot items that include bisquits and gravy, egg and cheese omelets or scrambled eggs, bacon, or sausage, hot and cold cereal, fruit and juices. It is served from 6:30 AM to 9:30 AM each morning. The hotel features rooms with 2 queen size beds, king wheel chair accessible rooms, and king executive suites. Pets are welcome, with a $25 non refundable fee. All rooms have coffee makers, irons and ironing boards, hairdryers, 2/2 line phones, cable TV with HBO and on demand movies. The suites have sofa sleepers, bigger work desks, wet bars with fridge and microwave. We offer high-speed Internet at no charge and a 24 hour full service business center and guest laundry. The indoor pool, hot tub, fitness room are open 24 hours except Friday, Saturday and Sunday, when it closes at midnight. Area restaurants include Lone Star Steak House and Applebee's with an I-hop right across the street, shopping, movie theaters, Lee Richardson Zoo, Garden City Community College and Finney Count Fair Grounds all within 1 mile. Historical Boot hill, Dalton Gang Hide Out and Scott Lake State Park are within 45 minutes of Garden City. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Garden City

Address: 2502 E Kansas Ave, Garden City, KS 67846-6963
Location: United States > Kansas > Garden City
Price Range: $103 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Garden City 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Garden City
Holiday Inn Garden City
Garden City Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Garden City staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel & Suites Garden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hotel is set back from the highway so it was very quiet.”
 of 5 bubbles WildWendell, Sep 21, 2016 | Read review
“I prefer the rooms on either end, whether western- or eastern-facing and at least 2nd or 3rd story using the stairwells to bypass the lobby.”
 of 5 bubbles pvschmieder, Sep 3, 2015 | Read review
“Handicapped Accessible room number 103, king bed, is near the east entrance. Also great location if you have a dog.”
 of 5 bubbles kerma1950, Aug 29, 2014 | Read review
“The upper rooms are quieter with fewer people walking down the hall.”
 of 5 bubbles Kaylin1941, Jun 10, 2014 | Read review
“West-side (higher numbers), away from the bypass noise; front-side (even numbers) for a better view than alleys with construction or the mall.”
 of 5 bubbles JJS715, Feb 9, 2014 | Read review
5 of 5
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