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BEST WESTERN Hospitality House

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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Madison, South Dakota
Level Contributor
5 reviews
3 of 5 stars Reviewed yesterday NEW

The hotel is mostly outdoor cord or older property but still in good shape staff is helpful at that time they didn't have a luggage cart or a water cooler the owner did promise that those two things would be taken care of so here's hoping

Review collected in partnership with this hotel

Helpful?
Thank David J
Huntsville, Alabama
Level Contributor
706 reviews
490 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is an older facility that does not feel warm and welcoming. The exterior and reception area were very unattractive. The room itself was fine; it was clean, the carpet was in decent shape and the bed slept well. Our room had a ripped bed skirt that should be replaced. The room had a good size refrigerator, microwave and the... More 

Helpful?
Thank AGoingGal
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear AGoingGal, Thanks for your detailed feedback regarding your stay with us. I'm sorry that you were not satisfied with your stay and we didn't exceed your expectations in providing you a warm, welcoming and hospitable environment. Please note that we have completed an extensive renovation of our property this year that includes our guest room lighting, restaurant, indoor pool,... More 

Reedsburg, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We were very well taken care of at the Best Western Hospitality House. After spending close to 9 hours on our 2 motorcycles, my wife and I were able to enjoy a comfortable stay on a warm Sunday evening. Also, the front desk gave me a military discount seeing the veteran on my drivers license.

Review collected in partnership with this hotel

Helpful?
Thank Delmar S
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Delmar, It was an absolute pleasure hosting you as our guest. We are grateful that you enjoyed the service and hospitality of our staff, the amenities at our property and the food at our restaurant. We are really glad that you got some rest and relaxation after a long ride on your motorcycle. If I can be of assistance... More 

Monticello, Indiana
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The dampness of the room might have been related to all the rain Kansas was receiving when we visited. But even with the AC on high, the dampness never seemed to go away. The next morning when we ate at the adjoining restaurant, which was good, but the men's bathroom there was grim.

Helpful?
Thank rodietraveler
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear rodietraveler, Thanks for your valuable feedback regarding your stay with us. On behalf of our entire team, I would like to apologize for your inconvenience. As you mentioned, we had heavy continuous downpour around the time you visited but we don't want to use that as an excuse for not living up our standards of comfort and convenience. Based... More 

Sanger, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay, easy in and out. We stay here for ESU football games. Watch a little football, hot tub at night, wouldn't stay anywhere else. Treat you like family. Top it off you get free breakfast at the diner. We have reservations for all home games.

Review collected in partnership with this hotel

Helpful?
Thank bwatts3121
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear bwatts3121, Welcome back. It was our pleasure to host you again as our guest. Thanks for your kind words and compliments - we really strive to ensure that our guests feel at home and we are really grateful for your nice feedback. We are glad that you enjoyed the ESU football games and had a great stay at our... More 

TX Hill Country
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Pool area freshly painted. Parking lot sealed and new striping. King room with nice recliner, fridge and microwave. Cold AC. Breakfast included off the menu in the resturant. Great, fast service. We'd stay again.

Helpful?
Thank HillCountryTxn
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear HillCountryTxn, It was an absolute pleasure hosting you as our guest. Thanks for your kind words and compliments regarding our amenities, the complimentary hot breakfast at our restaurant and the recent renovations at our property. As you mentioned, we have undergone extensive renovations at our hotel this year including our restaurant, our meeting rooms, guest room lighting, our parking... More 

White City, Kansas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Older facility, what's important to you, air conditioning great. Hot days are here again but the room air was ice cold. Clean facility. Friendly staff. Breakfast was included with the room, the breakfast was very good, but very rigid, you had the menu and the hotel menu, no substitutions or alterations permitted. WiFi was pretty decent compared to most, did... More 

Helpful?
Thank JimCook310
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Jim, Thanks for your detailed feedback regarding your stay with us. We are glad that you enjoyed our hospitality, our amenities, our clean rooms and the complimentary hot breakfast at our restaurant. Please note that we are working on expanding our restaurant menu and adding more choices for our guests. We would love for you to come back as... More 

Olathe, Kansas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 17, 2016

The good: Room seemed clean, decent bed, receptionist/front desk clerk was polite and helpful. The bad: Room was very outdated (maybe 1970's), external entry rooms. For breakfast, they have a partnership with the in-house restaurant for an item off their menu. I'm not sure which items are included because we waited for 15 minutes in a not that busy restaurant... More 

Helpful?
Thank cyberhawg
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear cyberhawg, Thanks for your detailed feedback regarding your stay. We are glad that you enjoyed our hospitality and our clean, comfortable rooms. I'm extremely sorry and disappointed with all the hassles that you faced during your stay with us. Based on your feedback, we quickly addressed the issue with the TV setup to avoid any inconvenience to our guests... More 

United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 11, 2016

We have stayed here twice. It is not a bad place to stay. Front desk people have been very pleasant. Don't believe it is worth the price though. They give vouchers for breakfast at the adjoining restaurant. The food was okay but not good size portion. I noticed a paying customer had something similar to mine but larger. We understand... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert C
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Robert, Welcome back. It's a pleasure to have you back as our guest. We are glad that you enjoyed the service and hospitality of our staff. I am sorry that we didn't live up to our standards in providing you the best value for the price. The satisfaction of our guests is and always has been our top priority.... More 

Topeka, Kansas
2 reviews
5 of 5 stars Reviewed July 5, 2016

This was a great place to stay. We have no complaints and will rebook the next time we are in town. The room had more than enough space, the bed was very comfortable, The pool and spa was nice and the breakfast was delicious.

Review collected in partnership with this hotel

Helpful?
Thank jmandh
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear jmandh, It was a privilege hosting you as our guest. Thanks for your kind words and compliments regarding our spacious and comfortable rooms, our amenities and the complimentary hot breakfast at our restaurant. If I can be of assistance in the future, please don't hesitate to contact me at 620-342-7857. We look forward to having you back soon as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN Hospitality House

Address: 3021 W US Highway 50, Emporia, KS 66801-5142
Location: United States > Kansas > Emporia
Price Range: $83 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hospitality House 2.5*
Number of rooms: 55
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Also Known As:
Best Western Emporia
Emporia Best Western
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