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Fairfield Inn & Suites Des Moines West

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Fairfield Inn & Suites Des Moines West
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197 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Union, Kentucky
Reviewed 5 days ago NEW

Nice hotel, clean, easy to access, very close to an amazing mall, beds were comfortable. Staff were helpful and courteous. Hotel was quiet and we enjoyed out stay. The hotel is about 15 minutes from downtown Des Moines, with easy access to the city. We enjoyed being away from the hustle and noise in the evening.

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Helpful?
Thank Wendi G
Ottumwa, Iowa
Reviewed 3 weeks ago

Paying a lot for a hotel you expect internet service that works and hot food that suppose to be hot food. Went the front desk twice and they said they would call someone to fixt the internet. The wifi never did work at all.

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Helpful?
Thank mmitchell08
Abid T, General Manager at Fairfield Inn & Suites Des Moines West, responded to this review

Thank you for taking the time to comment and share your experience with the Fairfield Inn and Suites Des Moines West hotel. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the future. Sincerely, ABID TALIC General...

Reviewed 4 weeks ago via mobile

It was busy and loud when we arrived around 11pm. Had a wedding after party going on. Agent at desk handled it very professionally and quickly. Room was very comfortable and breakfast was good as well!

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Thank Shane D
Sioux City, Iowa
Reviewed October 28, 2016 via mobile

Being as Fairfield Inns aren't touted as a luxury product, my expectations weren't very high (nothing against the hotel at all since it was a great value for the money). But I was extremely impressed that the check in process was much friendlier and informative than I've experiencd at much more extravagant hotels. The receptionist was extremely friendly and professional,...

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Thank 300braveheart
Reviewed October 24, 2016

The staff was friendly and welcoming. I was very impressed with one in particular. Zach with the front desk was absolutely amazing. My reservation was a bit complicated and it took a few extra steps to make happen, Zach was friendly, knowledgeable and determined to please his guest. I was extremely satisfied with his service. I will most definitely be...

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Thank doni1824
Lansing, Michigan, United States
Reviewed October 10, 2016

We were just starting our two plus week driving tour of the midwest and this was our second stop. While a bit more expensive than our usual choices, it was well worth the 25-30 extra dollars. It was a newer facility, with very efficient staff. Rooms were spacious and quiet and the beds were comfortable. Everything was spic and span...

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Thank Ronald E
Lincoln Park, Michigan
Reviewed October 8, 2016

We were greeted by a welcoming staff, and they were helpful and pleasant. The room we stayed in was quiet and comfortable, and was very clean. The breakfast was a bit disappointing - not much of a selection, by Fairfield Inn standards. The food that was there was not really hot, and no hot oatmeal, no waffle available that morning,...

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Thank Paul L
United States
Reviewed October 4, 2016

The hotel it self is very nice. Room was clean and quiet. The down side is the bathroom. There was a cheap tub kit that didn't fit in bathtub. When you stood for a shower, the floor dented in and made cracking noises. You felt like you were going to fall through the bottom of the tub. It also made...

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Thank Jody R
Clinton, Iowa
Reviewed September 29, 2016

From the time we checked in until we left this property was wonderful. When we arrived the front desk staff said there was a problem with our room. Evidently the prior stay became ill and couldn't leave the room so we were given an alternative. Instead of a room with 2 queen beds were were given a queen and a...

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Thank Marsha S
Reviewed September 15, 2016

The room was clean and quiet, the bedding was very comfortable, the breakfast was above average for a chain hotel, the sausage was very good and there was plenty of fresh fruit. ample parking, only 2 miles from Jordan Creek Town Center shopping and dining. Staff was very friendly and helpful.

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Helpful?
Thank Don S
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Des Moines West

Address: 7225 Vista Drive, West Des Moines, IA 50266
Location: United States > Iowa > West Des Moines
Price Range: $98 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Des Moines West 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Des Moines West Hotel West Des Moines
Fairfield Inn And Suites Des Moines West
Fairfield Inn West Des Moines
Fairfield West Des Moines
West Des Moines Fairfield Inn
Hotel Style:
#6 Family Hotel in West Des Moines
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Des Moines West staff and other travelers.
1 question
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Questions? Get answers from Fairfield Inn & Suites Des Moines West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure if they have internet that works and hot breakfast.”
 of 5 bubbles mmitchell08, 3 weeks ago | Read review
“No special advice; just be sure at any place you are not by elevators or stairways.”
 of 5 bubbles RonaldE349, Oct 10, 2016 | Read review
“Top floor on opposite side of interstate was very quiet”
 of 5 bubbles jodyr432, Oct 4, 2016 | Read review
“Think any room would be good. We were on the highway side and it was still quiet.”
 of 5 bubbles Marshabill, Sep 29, 2016 | Read review
“Ask for a room that faces away from the highway”
 of 5 bubbles dons138, Sep 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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