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This hotel was clearly an Embassy Suites at one time. It has the open atrium and water feature in the center and the glass elevators. The rooms have obviously been redone and they're nice. Good furniture and surfaces (carpet and granite countertops). The refrigerator is...More
We stayed at the Sheraton West with a very large group, for an antique car meet. The hotel is lovely and very well kept up. Our room was lovely, very comfortable bed, and I liked they have a selection of pillows from soft to firmer....More
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded June 29, 2017
Thank you for taking the time to leave these kind comments on your experience at our hotel. We genuinely enjoyed hosting your car club and absolutely loved the beautiful cars that you brought to our lot.
We are very glad you enjoyed yourself...More
I expected a little nicer from Sheraton to be honest. It seemed odd the hotel was basically empty with guests also... but there are pros and cons to this stay for sure. I booked online for a low rate, but their normal rates of high...More
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 2 weeks ago
Thank you for taking the time to share your review of the hotel. We are very proud of the fitness center and are glad you had the opportunity to enjoy it while you were here. Although we do charge for the liter sized bottle...More
Front desk was quite apologetic and helpful. They gave me a free drink at the bar to make up for the ridiculous $10 parking fee in a lot that was 95% empty and in an outskirts location. Everything else was fine.More
Thank Adam C
Response from Cyclone1974, General Manager at Sheraton West Des Moines HotelResponded 4 weeks ago
Adam C - thank you for taking time to review our hotel. I'm sorry that the TV in your room had a grainy picture, our maintenance team could have addressed that while you were on property. We do offer free access to many cable and...More
Stayed one night and the hotel was great. The room was spacious and the bed was super comfy. Starbucks coffee in the room is always a plus. The only bad this was they charge for parking which I was not informed was until we were...More
$122 - $334 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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