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Sheraton West Des Moines Hotel

355 reviews
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Traveler (53)
Room & Suite (33)
Dining (5)
Overview
  • Excellent23%
  • Very good36%
  • Average25%
  • Poor8%
  • Terrible8%
Travelers talk about
“des moines”(49 reviews)
“spg member”(4 reviews)
“atrium area”(4 reviews)
Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Sheraton West Des Moines Hotel
Special Offer: Breakfast for 2 Included
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (355)Write a Review
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All reviewsdes moinesspg memberatrium areafront desk staffstarbucks coffeebreakfast buffetnice hotelan updatelobby barcomfortable bedfree weightsfitness centerbusiness centerwould stay againwater pressurenice staygreat room
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1 - 5 of 350 reviews
Reviewed 4 weeks ago via mobile

I stayed at the Sheraton West Des Moines for a conference. The food provided during the conference was good and staff very helpful and polite! Our room was clean and comfortable. The only slight issue was a slow moving drain in the shower.

Thank Carrie N
Hotel's Favorite
Reviewed October 27, 2017 via mobile

We chose the Sheraton West De Moines as the first overnight stop on our cross country road trip. | NJ —> CA | It was PERFECT! There was some minor construction and painting going on, but we barely noticed. Our 10th floor room was the...More

Thank BGHTravel_KN
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded October 29, 2017

BGHTravel_KN, Thank you for taking the time to share your experience. I'm so glad to hear that we met all of your needs. As you can tell from the minor work being done during your stay we are working on improving the hotel. I hope...More

Reviewed November 2, 2017

I originally booked a suite to include breakfast, when I inquired I was told the breakfast would be a buffet in the downstairs. After reviewing my itinerary I noticed that there was going to be a charge for internet (not readily noticeable, they are listed...More

3  Thank danserusse
Reviewed October 24, 2017 via mobile

Not really my interpretation of updated. Room was definitely clean - but still felt dated. There is a picture on their website of a large walk in shower - but per the front desk the only room that has that is the Presidential Suite. All...More

Thank PlentyofMiles
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded October 26, 2017

Thank you for sharing your comments about your recent. I'm happy to hear that the front office team was pleasant and assisted you during your stay. We are about to commence on further renovations that will be completed by July of 2018 to continue to...More

Reviewed October 2, 2017

I was there for one night visiting. The place is great and close to downtown Des Moines. The room is clean with modern furniture including a comfortable bed. The bathtub looked outdated but clean. There is a limited number of restaurants around the area but...More

1  Thank Firmino M
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Airport Transportation
Concierge
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$111 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$111 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (53)
Room & Suite (33)
Dining (5)
Pool & Beach (1)
Business Center & Event Rooms (3)
Questions & Answers
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Room Tips
"Stay somewhere else"
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"I would take any room that is away from gym and pool."
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"Ice machines located on floors 8 and 10"
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"There were some minor renovations going on at the hotel. It did not bother us. It was minor."
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