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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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178 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location for our road trip, right off I-35, with a good restaurant attached. Room was clean and spacious with comfortable bed and shower. Room 613 did come with a mini fridge. Cons: room phone did not work; one small bar of soap, should have one for sink, one for shower. In-room coffee maker only had supplies for one cup... More 

Helpful?
Thank Bubbles
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Thank you so much for taking the time to provide your feedback! We do pride ourselves on providing an exceptionally clean room and comfortable beds. I'm glad you were also able to enjoy our restaurant, Johnny's Italian Steakhouse. I regret that we fell short in several areas. We will use your feedback to continue to improve. We appreciate the opportunity... More 

Lawrenceville, Georgia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Holiday Inn is located near a major shopping area and lots of places to eat. The room was nice size but the AC unit was extremely loud...it was like sleeping inside a large dryer but I like constant noise so did not bother me. I thought the $11 buffet breakfast was great value with lots of items to choose... More 

Helpful?
Thank TonyUSAF
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Thank you so much for your review! I apologize for the noise you experienced, as that is not typical of our AC units. I'm so glad you enjoyed the breakfast buffet, prepared by our chefs at Johnny's Italian Steakhouse! Our proximity to Jordan Creek Mall and West Glen Town Center does make us a perfect location. Thank you for the... More 

Istanbul, Turkey
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed on the 2nd floor and at 10pm there was noise of a washing machines! Called the desk and they said that its the laundry on 3rd floor and it will end by 11pm. They also offered to change the room which was good attitude but I didn't want to pack and dress again. Went to bed and guess... More 

Helpful?
Thank Tespit B
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Thank you for taking the time to provide your feedback about our hotel. I want to offer my sincere apology for the experience you had. Our laundry is located on the first floor, but I apologize that there was a noise that disturbed you. I understand your frustrations and regret that we did not provide the level of service and... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

I liked the Johnny's Italian Steakhouse bar right in the hotel for a quick drink. Try their bourbons. They have many! Also a great location to visit the nightlife in the area. We spent one night and had a quick visit.

Helpful?
Thank Marty H
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Thank you so much for your review! I'm glad you were able to enjoy Johnny's Italian Steakhouse and their great offerings. Thank you for the opportunity to have you as our guests and we hope to welcome you back soon! Best Regards, David W Asst. General Manager More 

Germany
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Holiday Inn Hotel & Suites West Des Moines for one night during a business trip. Nice Hotel but quite far outside. Large rooms with lots of space to work. The hotel has a free shuttle service back to the airport. Breakfast was sufficient with a large choice of various sorts. All in all a good... More 

Helpful?
Thank DerKosmopolit
Level Contributor
12 reviews
11 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

There are huge differences among Holiday Inn and HI Express across the country. We're almost at 10 now of both. This is by far the best quality for the price. From their attractive entrance and service to cleanliness it rates a 10!

Helpful?
Thank Nancy B
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Thank you so much for your kind words! Our team takes great pride in the level of service we offer and the effort they put in to keep everything spotless. I will be sure to share your feedback with everyone. We appreciate the opportunity to have you as our guests and hope you will choose to stay with us again... More 

Cancun, Mexico
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 23, 2016 via mobile

We spent a night there, this place has an easy access form the road and is not expensive, if you stay here go to the bar, the bartender is nice and helpful, they have a big parking lot so is easy to park and for breakfast the restaurant is very convenient and servers are efficient.

Helpful?
Thank alexstar8a
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Thank you so much for taking the time to review our property! I'm glad you enjoyed the lounge and delicious breakfast at our restaurant, Johnny's Italian Steakhouse. We appreciate the opportunity to have you as our guest and I hope you choose to stay with us again during your next visit to West Des Moines! Best regards, David W Asst.... More 

Eagan, Minnesota
Level Contributor
170 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 27, 2016 via mobile

I've stayed here almost twice a year for the last 8 years. The rooms are good, temp control is good, beds and sheets look clean. It's usually busy, but quite in July and December. I like it here because of Johnny's Italian Steakhouse on site. Good food, stick with the pasta for best results. The cheesecake is good as well!... More 

Helpful?
Thank DrummerGelly
usa
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 27, 2016 via mobile

This was a quick overnight stop for us. The hotel is modern and very clean. Check in was easy. We checked out on a Sunday and were disappointed that they didn't offer coffee until 7:00 a.m. There are many restaurants nearby and quite a few stores. It is an easy stop off the highway.

Helpful?
Thank 2vaca
Cedar Rapids
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2016

Hotel was awesome! I came in town on business and asked for an upgrade and had the privilege to stay in the Presidential Suite. Man was that room nice. No matter what room I get I'm always treated with courtesy and respect.

Review collected in partnership with this hotel

Helpful?
1 Thank mknox44
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
New Des Moines, Iowa hotel offers comfort and convenience Our newly built Holiday Inn Hotel & Suites in Des Moines offers business and leisure travelers a comfortable stay with premium amenities at an affordable cost. This hotel is near the Des Moines International Airport (DSM) and conveniently situated off Interstate 35, making our choice Des Moines, Iowa accommodations perfectly located for all types of travelers. Corporate travelers can benefit from the close proximity of our Des Moines hotel to many nearby businesses, including Wells Fargo, Principle Financial, the Farm Bureau and Pioneer Dupont. Our hotel features four flexible meeting rooms that can be arranged in eight different styles to accommodate any corporate event. Our non smoking Des Moines hotel offers easy access to many of Iowa's best attractions, including the Living History Farm, Wells Fargo Arena, Adventureland Theme Park and the Prairie Meadows Racetrack & Casino. Valley Junction, Des Moines Art Center and Big Creek Lake are also near our location. While lodging in Des Moines, Iowa, hotel guests can take advantage of the special amenities that our family friendly accommodations have to offer, including an indoor pool, a convenience store and our own restaurant, Johnny's Italian Steakhouse. This steakhouse serves breakfast, lunch and dinner. Be our guest at Holiday Inn and enjoy our great Des Moines hotel room deals. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

Address: 6075 Mills Civic Pkwy, West Des Moines, IA 50266-8319
Location: United States > Iowa > West Des Moines
Price Range: $132 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Des Moines-Jordan Creek 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Des Moines-Jordan Creek
West Des Moines Holiday Inn
Hotel Style:
#5 Business Hotel in West Des Moines
#5 Romantic Hotel in West Des Moines
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