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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

212 reviews
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Traveler (19)
Room & Suite (31)
Dining (11)
Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
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Reviews (212)Write a Review
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All reviewsjohnny's italian steakhousehi expressbody odordes moineslots of great restaurantsrestaurant onsitelarge showergreat hotelsafe areajordan creekwedding receptionfront desk staffbreakfast buffetwalk in showermini fridgenice areashower head
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1 - 5 of 207 reviews
Reviewed 6 days ago

We had our wedding reception here in September 2017. We couldn’t have found a better place to have our reception! Gina was super easy to work with and very responsive to all of our questions (and there were a lot!) We got there the day...More

Thank ernieburt13
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 4 days ago

Thank you for your kind words. Gina and her team work very hard to try to give a 5 Star experience and I am glad they hit the mark with you. I spoke with Gina and she said that you were a pleasure to work...More

Hotel's Favorite
Reviewed September 13, 2017 via mobile

We have stayed at various Holiday Inns in Des Moines and the Midwest. The Holiday Inn at Jordan Creek is the absolute best! It arrivals the Conrad Hotels throughout the country! Five star amenities, staff, accomodations and cuisine...all affordably priced! You are treated like royalty...More

Thank Gehlenparents
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded September 20, 2017

Thank you for staying with us and for your kind words. We look forward to seeing you next time, and please let us know if we can ever do anything to make your stay better. Thank you Tony Shepard General Manager

Reviewed 1 week ago via mobile

My husband and I stay here every year, after my work Christmas party. The staff is great, they have a shuttle to take us to the local close by bars, the Johnnys bar area is great and classy with good cocktails and grub, the rooms...More

Thank Melissa P
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 1 week ago

Thank you for staying with us and for taking the time to send in a review. We are glad you had a good time and enjoyed your stay. We are close to a lot of the favorite night spots and restaurants as well as shopping....More

Reviewed 2 weeks ago

I was a guest at this hotel on New years eve. During the night temperatures outside reached -20. In the morning, I found myself with a frozen car, along with several other guests. The hotel staff sprung to action not only physically helping to jumpstart...More

Thank swcooney
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 1 week ago

Thank you for your kind words. Our goal is to give our guests a 5 Star experience. I am glad we achieved our goal with you. I will pass along your comments to our team. I am sure they will appreciate it. We look forward...More

Reviewed 3 weeks ago via mobile

West DesMoines, near Jordon Creek Mall and numerous eating establishments. Rooms newer, well designed & the Johnnys restaraunt and bar is outstanding. Didn't use pool or business center, but looked nice. Workout center is typical, but very clean.More

Thank bmac1234
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 2 weeks ago

Thank you for staying with us and for taking the time to send in a review. We are glad you enjoyed your stay. Our goal is to give our guests a 5 Star experience and I am glad we hit the mark with you. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$102 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$102 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (19)
Room & Suite (31)
Dining (11)
Pool & Beach (3)
Hotel & Grounds (27)
Business Center & Event Rooms (2)
Questions & Answers
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LizPenyich
October 29, 2017|
AnswerShow all 5 answers
Response from Anne C | Property representative |
The Holiday Inn and Suites is not but The Wildwood Lodge in Clive (cute northern decor & amazing staff) is very pet friendly.
0
Votes
Jillisa H
December 3, 2014|
AnswerShow all 4 answers
Response from mdtinos | Reviewed this property |
Not in the suite I had.
0
Votes
Room Tips
"Upper floors away from lighting."
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"My room was away from the road and it was super quiet ( Room 206 )"
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"Floors 3 and up will have better views."
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"Make sure you eat at the restaurant at least once!!!"
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