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Residence Inn Des Moines West at Jordan Creek Town Center

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Residence Inn Des Moines West at Jordan Creek Town Center
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175 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Des Moines West at Jordan Creek Town Center
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Showing 174: English reviews
Naperville, Illinois
Reviewed August 21, 2016 via mobile

The hotel is situated within the Jordan Creek Town Center. An outdoor walkway connects to movie theaters, restaurants and stores all within a short walk. Pet friendly but no disruptions from barking dogs. Relaxing common area with fire pit, gazebo, grill and lots of outdoor seating. Pool is indoors and small. Room was clean and spacious. The only negative--the bed...

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Helpful?
1Thank loimln
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for your feedback.

Reviewed August 21, 2016 via mobile

Our family planned a back to school shopping trip to Des Moines earlier in the month, I booked the trip through the Marriott app, the best price was for $189.00 with an advanced purchase so I booked it. The day of check in I noticed that the price of the same room had dropped to $151.00 a night. I was...

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1Thank Matt H
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Matt H I am so happy and proud to hear that my staff turned a negative experience into a positive experience, thank you for sharing. We look forward to your return!

Woodville
Reviewed August 19, 2016

I've stayed at this hotel every August for ten years. Located adjacent to a clean, modern mall with many restaurants surrounding it. Well maintained hotel with a good cliental. Very nice employees and they offer great service. Cant wait to return in 2017!

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1Thank Christopher M
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Wow, thank you for your loyalty! We look forward to your return in 2017!

Bonaire
Reviewed August 15, 2016

We stayed in the 2 bedroom suite with family ! Perfect room, breakfast had a wide variety, and the evening snack was really a full buffer meal...very nice. And front desk staff was efficient and helpful. More of a business hotel. Location ideal. Will be back.

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1Thank Bonaire2015
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for staying at the Residence Inn at Jordan Creek Town Center. We are delighted to hear that the 2 Bedroom Suite was just perfect for your family. We look forward to your return.

Belleville, IL
Reviewed August 1, 2016

My wife and I really enjoy staying at this Marriott because it's always a relaxing stay. The rooms are very comfortable, quiet, and clean, so we've always been able to get a good night's sleep. The staff is also very friendly. This Marriott is right off a beautiful small lake surrounded by walking paths. Several restaurants and the Jordan Creek...

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1Thank HSteffey
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for taking the time to share your experience with the Residence Inn. We truly appreciate the great comments and we will share with our team members. Looking forward to seeing you in the future.

Orange City
Reviewed July 13, 2016

Visited over the 4th of July weekend. Hotel is walking distance to the mall and several other stores, you can just walk back and forth between the hotel and the shops. Staff is nice and very knowledgeable about the area. OK breakfast and rooms are quiet

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1Thank Dan11562
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

We are delighted to hear you had an enjoyable holiday weekend. Sounds like you were able to relax and get some shopping in as well. Thank you for staying with us. We hope to see you in the future.

Colorado
Reviewed June 22, 2016

This hotel is a great find off Route 80. Most off-the-highway hotels have no restaurants anywhere in sight, and certainly none on the property. This convenience hotel is located on the grounds of a large shopping mall and restaurant complex offering several different eating locations within 500 yards. Rooms are very large and comfortable, and the desk staff are efficient...

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1Thank DRS69
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for the kind remarks. It is great to hear that you were able to take full advantage of the hotel and enjoy to comfort of our rooms. Our staff works hard at making sure each guest feels welcomed and cared for. We hope to have the opportunity to welcome you back in the future. Sincerely, Nocona...

Loveland, Colorado
Reviewed June 22, 2016 via mobile

Finally a really clean and great Residence Inn. As a Silver Elite Marriott member (doesn't that sound important); I stay a lot of these and last year has two failures in Denver and Fort Collins. The biggest fail was not changing their air filters in the blower units in each blower unit. They could all take lessons from the Residence...

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1Thank GormandizerAnnapolis
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

We are delighted to hear that you enjoyed your recent stay with us! Thank you for sharing your experience, we hope to see you in the future!

Reviewed June 13, 2016 via mobile

This hotel is in a perfect location and there is so much to do nearby. I was shocked that there is internet TV along with all the cable channels, free of charge. Netflix and Hulu are offered (if you're a subscriber) and YouTube is available as well. I've never seen this offered in a hotel before, so that's a huge...

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1Thank GetMeOuttaThisTown
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, We are excited to hear that you love our new cable TV! Thank you for sharing your experience and come visit us again!

Illinois
Reviewed June 11, 2016

An older Residence Inn with a fabulous location. Our 2-bedroom suite was updated, clean and comfortable, except the fold-out couch is impossible to sleep on unless you're a small child. TV selections are awesome! You can walk to many things, shopping and restaurants. Breakfast was standard fare, but the hotel's staff is wonderful. I wouldn't hesitate to stay here again.

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Helpful?
1Thank MsCheap1
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for choosing the Residence Inn for your recent trip to the Des Moines area. We have been established for about twelve years now in the heart to the Jordan Creek Town Center and finished a renovation a little over a year ago. We are glad to hear you love our location as much as we do....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The NEW Des Moines West Residence Inn by Marriott at Jordan Creek Town Center offers all that the business, leisure, and those relocating are seeking. Located minutes away from the headquarters of Wells Fargo, the downtown financial district, and Des Moines International Airport. Our visitors have access to many local attractions including the Iowa Events Center/Wells Fargo Arena, Science and Botanical Center, and Des Moines Civic Center to name a few. Here you will also find shopping, lakeside restaurants, running trails, and an outdoor amphitheater for enjoying concerts and other activities all within walking distance. As the leader in extended stay lodging, our homelike surroundings invite you to relax, and our community atmosphere will make you feel welcome. ... more   less 

Additional Information about Residence Inn Des Moines West at Jordan Creek Town Center

Address: 160 S Jordan Creek Pkwy, West Des Moines, IA 50266-8138 (Formerly Residence Inn Des Moines West)
Location: United States > Iowa > West Des Moines
Price Range: $143 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Des Moines West at Jordan Creek Town Center 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn
Hotel Style:
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and other travelers.
1 question
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Johnston, Iowa

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Questions? Get answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner 2 bedroom suites have a fireplace”
 of 5 bubbles SharonDC, Jan 29, 2017 | Read review
“Ask for a room with a whirlpool tub.”
 of 5 bubbles philipg7, Oct 17, 2016 | Read review
“Two bedroom suites are typically on the top floor which is quieter we have found.”
 of 5 bubbles 982christopherm, Aug 19, 2016 | Read review
“All the rooms here are wonderful.”
  • Beautiful view from the room.
 of 5 bubbles 450sonyat, Apr 19, 2016 | Read review
“3rd or 4th floor Rooms”
 of 5 bubbles Hunk_79, Nov 27, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question