We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Residence Inn Des Moines West at Jordan Creek Town Center

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Residence Inn Des Moines West at Jordan Creek Town Center
View Map
{"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

165 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for Residence Inn Des Moines West at Jordan Creek Town Center
See the most recent reviews
Showing 164: English reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2016 via mobile

In Iowa from South Carolina for our team's state finals competition. Staff at this hotel made a hectic and slightly unorganized trip more enjoyable. We had pizza waiting for us when we arrived. Our group of about twenty plus 4th and 5th graders were ecstatic! Fresh delicious vegetables and hummus were included. Accommodations were top notch and very clean. My... More 

Helpful?
Thank Denise G
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Denise G Thank you for sharing your experience. We strive to deliver memorable service and we are ecstatic to hear you all had an enjoyable trip. Thank you for allowing our family to take care of your family. See you next year! More 

San Antonio, Texas
Level Contributor
410 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
5 of 5 stars Reviewed May 29, 2016

Stayed 11 nights at this location and it is definitely one of the more convenient hotels in the area with the usual amenities. However, they have social event Monday thru Wednesday that can help reduce your dinner bill. For example, they had Italian sausage one evening and tacos the next. The beverage choices during the evenings are usually a draft... More 

Helpful?
Thank RetiredArmyRANGER
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for sharing your experience. We are delighted to hear that your enjoyed your 11 night stay. I am sorry to hear that your allergies will be keeping you away. We do deep clean our rooms after our four legged guests depart, but I understand your concerns. As always, thank you for staying. More 

Columbus, Ohio
Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 14, 2016

Great hotel. It is attached to the mall at the Town Center so there is plenty of food within walking distance. The pillows were great. Service was friendly and extremely helpful. The shower had good pressure and the room was very large. There was free internet, free breakfast and free newspapers.

Helpful?
Thank PLM2534
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for taking the time to share your experience. It is great to hear that you had an enjoyable experience and we hope to welcome you back in the future. Sincerely, Nocona Mollendor General Manager More 

Iowa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2016

We love staying here, and booking the 2 bedroom, 2 bath suite with shared kitchen/living area. It's perfect for meeting friends, or for a family. There's also a pull out sofa, TV in the living area as well as each bedroom. Having our own bathroom is such a big plus. The kitchen area is quite large, with a full size... More 

Helpful?
Thank beetlesIowa
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you, we love having you stay with us! More 

1 review
5 of 5 stars Reviewed April 19, 2016

I do a lot of traveling and I have stayed at my fair share of hotels and I must say this was the best hotel that I have stayed at in a few years. The rooms were very clean and the beds were comfortable. I have never met a happier staff as the staff here. The General Manager was absolutely... More 

Helpful?
Thank Sonya T
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for your review and for choosing the West Des Moines Residence Inn for your recent stay. We work very hard to make each of our guests feel welcomed while they are with us - I'm happy to hear the staff, your suite and the local amenities exceeded your needs. We look forward to having you with us again... More 

Chicago, Illinois
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 13, 2016

One of the better Residence Inn's, with great service, decent gym and close to restaurants, shopping, etc. I've gone back and forth between this hotel and West Des Moines Marriott - If I want a larger room and travel multiple days I choose Residence Inn, if shorter stay I chose Marriott. Both very good.

Helpful?
Thank Preacher-J
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for your review and for choosing the Residence Inn for your recent stay. We work hard to make each of our guests feel welcomed and cared for while they are with us. It sounds like you also had a chance to check out the neighborhood while you were with us and I'm glad to hear you... More 

Coralville, Iowa, United States
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 8, 2016

I stayed here on a business trip. Very convenient location for dining and shopping. The staff was tremendous and the facility is clean. The only reason I would not give this a 5 rating is that the walls in the rooms are apparently quite thin as I could hear everything that was said in the next room which makes it... More 

Helpful?
Thank Douglas S
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for taking the time to share your experience. We are glad to hear that our staff took tremendous care of you. It is unfortunate that you could hear your neighbors, and I apologize if you were unable to get a good night's rest. We want to make sure every guests feels welcomed and cared for while... More 

Omaha, Nebraska
Level Contributor
753 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 1,384 helpful votes
4 of 5 stars Reviewed April 6, 2016

I stayed in The Residence Inn and had a nice time. The rooms were clean and offered plenty of space. The beds were comfortable and the fridge and stove allow for many options for cooking in the room. There is a large Weber grill on the back patio which is great for grilling out. The fitness room has two treadmills,... More 

Helpful?
1 Thank AlexanderDelarge
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for staying. It's great to hear you were able to take full advantage of the hotel facilities and enjoyed the comfort of our room. We hope we get the opportunity to welcome you back. More 

A TripAdvisor Member
4 of 5 stars Reviewed March 20, 2016 via mobile

We were here visiting from out of town for the NCAA basketball tournament. We had a two bedroom suite which was great for us. Very clean and very accommodating. Breakfast had a wide variety of food. Would definitely recommend. Only complaint is that I wish they had ice machines. The ice in the freezer in the rooms makes about 25... More 

Helpful?
Thank A TripAdvisor Member
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for choosing to stay at the Residence Inn at Jordan Creek Town Center during your recent trip to Des Moines. It's great to hear that you had an enjoyable experience in our city and we hope we get the chance to welcome you back in the future! Sincerely, Nocona Mollendor General Manager More 

Chicago, Illinois
Level Contributor
139 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed March 18, 2016

Great room, location, social hour and breakfast. Very clean. Had a view of the little pond but warning those geese are loud! Close to all shopping and restaurants, literally everything you would want or need within a half mile!

Helpful?
Thank Deb R
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for taking the time to share your experience. I apologize for our noisy feathered friends in our backyard. We are delighted that your were able to take full advantage of our location and amenities. Come stay with us again. Sincerely, Nocona Mollendor General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (27)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (12)
Viewed
View from Room (2)
Viewed
Bathroom (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (83)
Viewed
Room/Suite (38)
Viewed
Pool/Beach Area (2)
Viewed
Dining (4)
Viewed
Business Center/Function Rooms (2)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (6)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travelers also viewed these West Des Moines hotels
0.7 mi away
Homewood Suites by Hilton West Des Moines / SW Mall Area
Homewood Suites by Hilton West D...
#1 of 19 in West Des Moines
4.5 of 5 stars 136 reviews
0.3 mi away
Hilton Garden Inn West Des Moines
Hilton Garden Inn West Des Moine...
#3 of 19 in West Des Moines
4.5 of 5 stars 462 reviews
0.7 mi away
Hampton Inn & Suites West Des Moines/SW Mall Area
Hampton Inn & Suites West Des Mo...
#2 of 19 in West Des Moines
4.5 of 5 stars 120 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Courtyard Des Moines West/Jordan Creek
Courtyard Des Moines West/Jordan...
#8 of 19 in West Des Moines
4.5 of 5 stars 133 reviews
0.7 mi away
Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
Holiday Inn Hotel & Suites West ...
#10 of 19 in West Des Moines
4.5 of 5 stars 172 reviews
1.1 mi away
Drury Inn & Suites West Des Moines
Drury Inn & Suites West Des Moin...
#4 of 19 in West Des Moines
4.5 of 5 stars 325 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The NEW Des Moines West Residence Inn by Marriott at Jordan Creek Town Center offers all that the business, leisure, and those relocating are seeking. Located minutes away from the headquarters of Wells Fargo, the downtown financial district, and Des Moines International Airport. Our visitors have access to many local attractions including the Iowa Events Center/Wells Fargo Arena, Science and Botanical Center, and Des Moines Civic Center to name a few. Here you will also find shopping, lakeside restaurants, running trails, and an outdoor amphitheater for enjoying concerts and other activities all within walking distance. As the leader in extended stay lodging, our homelike surroundings invite you to relax, and our community atmosphere will make you feel welcome. ... more   less 

Additional Information about Residence Inn Des Moines West at Jordan Creek Town Center

Address: 160 S Jordan Creek Pkwy, West Des Moines, IA 50266-8138 (Formerly Residence Inn Des Moines West)
Location: United States > Iowa > West Des Moines
Price Range: $144 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Des Moines West at Jordan Creek Town Center 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Orbitz, Odigeo and Priceline so you can book your Residence Inn Des Moines West at Jordan Creek Town Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn
Hotel Style:
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay