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Residence Inn Des Moines West at Jordan Creek Town Center

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Residence Inn Des Moines West at Jordan Creek Town Center
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170 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Vernon Hills, Illinois
Level Contributor
9 reviews
Reviewed 4 weeks ago via mobile

Of all the hotels I have stayed at this is the at the top of the list. The manager, Asst manager. (Ali) sales manager, operations manager (Tammy), desk girls, (Melissa and all others all made me feel like I was one of the family. Extremely clean, great service great location. I could name them all By first name. If I... More 

Helpful?
Thank Bill W
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you. It was our pleasure to meet you. We look forward to your return! More 

Chicago, Illinois
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 17, 2016

Stopped here on my way to Omaha. Very easy location to get too right off Interstate 80.Room was very clean and comfortable. Breakfast was one of the better breakfasts as the eggs were tasty and not rubbery.

Helpful?
Thank Philip G
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

We are glad you stopped to rest with us. Thank you for staying, and thank you for sharing your experience. We would be happy to make breakfast for you the next time you are passing through. More 

1 review
Reviewed October 11, 2016

Came to Des Moines for my wife's birthday and was impressed by this hotel. Rooms were clean, and good sized. The outside courtyard was beautiful. Check in/out was easy, and staff was very friendly. We also like the area surrounding the hotel and enjoyed that it was near the mall and several bars/ resteraunts.

Helpful?
Thank Ben B
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

We are honored that your chose the Residence Inn at Jordan Creek Town Center for your celebration! I couldn't be more pleased to hear how impressed you were with our hotel. Our staff enjoys creating memorable experiences for our guests, I will be sure to share your comments with the team. We hope you choose to stay with us the... More 

Mastic, New York
Level Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 29, 2016 via mobile

Nice lobby and very comfortable room. This is one of the more active hotel properties I've been to, with a nice outdoor space with a fire pit, seating and a wiffle ball net. Each night I have been here there have been folks out taking advantage of these amenities. The hotel is also situated within walking distance of a restaurant... More 

Helpful?
Thank Greg P
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for sharing your experience. Located in the middle of the Jordan Creek Town Center has proved to by very convenient to our guests. I am glad to hear that you enjoyed your stay with us. We hope to see you in the future. More 

Raleigh, North Carolina, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 22, 2016 via mobile

Pros: Great location, very clean, nice amenities (super soft extra large towels, internet TV, good breakfast, social activities). Cons: Given a 1st floor room by the elevator that reeked of smoke....all opposite of what is requested in my profile and pilling sheets that were pretty asuncomfortable. All in all I'd stay again.

Helpful?
Thank TeenaGrace
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, While I am delighted to hear that you will be back I am disappointed to hear we did not meet all expectations. Pilling sheets are definitely not comfortable to sleep on and not acceptable. I am sorry to hear that is what you found, I will be going over standards with both laundry and housekeeping staff so that... More 

Naperville, Illinois
Level Contributor
120 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 21, 2016 via mobile

The hotel is situated within the Jordan Creek Town Center. An outdoor walkway connects to movie theaters, restaurants and stores all within a short walk. Pet friendly but no disruptions from barking dogs. Relaxing common area with fire pit, gazebo, grill and lots of outdoor seating. Pool is indoors and small. Room was clean and spacious. The only negative--the bed... More 

Helpful?
1 Thank loimln
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for your feedback. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2016 via mobile

Our family planned a back to school shopping trip to Des Moines earlier in the month, I booked the trip through the Marriott app, the best price was for $189.00 with an advanced purchase so I booked it. The day of check in I noticed that the price of the same room had dropped to $151.00 a night. I was... More 

Helpful?
1 Thank Matt H
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Matt H I am so happy and proud to hear that my staff turned a negative experience into a positive experience, thank you for sharing. We look forward to your return! More 

Woodville
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 19, 2016

I've stayed at this hotel every August for ten years. Located adjacent to a clean, modern mall with many restaurants surrounding it. Well maintained hotel with a good cliental. Very nice employees and they offer great service. Cant wait to return in 2017!

Helpful?
1 Thank Christopher M
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Wow, thank you for your loyalty! We look forward to your return in 2017! More 

Bonaire
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 15, 2016

We stayed in the 2 bedroom suite with family ! Perfect room, breakfast had a wide variety, and the evening snack was really a full buffer meal...very nice. And front desk staff was efficient and helpful. More of a business hotel. Location ideal. Will be back.

Helpful?
1 Thank Bonaire2015
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for staying at the Residence Inn at Jordan Creek Town Center. We are delighted to hear that the 2 Bedroom Suite was just perfect for your family. We look forward to your return. More 

Belleville, IL
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 1, 2016

My wife and I really enjoy staying at this Marriott because it's always a relaxing stay. The rooms are very comfortable, quiet, and clean, so we've always been able to get a good night's sleep. The staff is also very friendly. This Marriott is right off a beautiful small lake surrounded by walking paths. Several restaurants and the Jordan Creek... More 

Helpful?
1 Thank HSteffey
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for taking the time to share your experience with the Residence Inn. We truly appreciate the great comments and we will share with our team members. Looking forward to seeing you in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The NEW Des Moines West Residence Inn by Marriott at Jordan Creek Town Center offers all that the business, leisure, and those relocating are seeking. Located minutes away from the headquarters of Wells Fargo, the downtown financial district, and Des Moines International Airport. Our visitors have access to many local attractions including the Iowa Events Center/Wells Fargo Arena, Science and Botanical Center, and Des Moines Civic Center to name a few. Here you will also find shopping, lakeside restaurants, running trails, and an outdoor amphitheater for enjoying concerts and other activities all within walking distance. As the leader in extended stay lodging, our homelike surroundings invite you to relax, and our community atmosphere will make you feel welcome. ... more   less 

Additional Information about Residence Inn Des Moines West at Jordan Creek Town Center

Address: 160 S Jordan Creek Pkwy, West Des Moines, IA 50266-8138 (Formerly Residence Inn Des Moines West)
Location: United States > Iowa > West Des Moines
Price Range: $143 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Des Moines West at Jordan Creek Town Center 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn
Hotel Style:
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and other travelers.
1 question
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Johnston, Iowa

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Questions? Get answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a whirlpool tub.”
 of 5 bubbles philipg7, Oct 17, 2016 | Read review
“Two bedroom suites are typically on the top floor which is quieter we have found.”
 of 5 bubbles 982christopherm, Aug 19, 2016 | Read review
“All the rooms here are wonderful.”
  • Beautiful view from the room.
 of 5 bubbles 450sonyat, Apr 19, 2016 | Read review
“3rd or 4th floor Rooms”
 of 5 bubbles Hunk_79, Nov 27, 2015 | Read review
“we love the two bedroom queen beds and kitchens”
 of 5 bubbles lindabP867CP, Nov 23, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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