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Residence Inn Des Moines West at Jordan Creek Town Center

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Traveler (31)
Room & Suite (39)
Dining (2)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (208)
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Traveler rating
118
66
15
5
3
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LanguageEnglish
118
66
15
5
3
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All reviewspond areajordan creek town centerwithin walking distanceparking lotdes moinescheesecake factorymovie theaterrestaurants surroundingman made lakesmall lakepf changsone bedroom suitehotel is locatedwafflesroom was cleangreat areabreakfast staff
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1 - 5 of 207 reviews
Reviewed 2 weeks ago

This location was extremely clean and new. The rooms are large, bathrooms are nice and the temperature controls all worked. The pool area was nice but there is no hot tub. The Breakfast food was very good just had problems keeping everything supplied for the...More

Thank scottr1960
Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 2 weeks ago

Thank you for sharing, I believe you are speaking of the new Town Place Suites by Marriott across our parking lot. The Residence Inn by Marriott does have a hot tub and pool.

Reviewed 2 weeks ago via mobile

Residence Inn is my new hotel of choice. The friendly staff went above and beyond to accommodate my stay. I had to move to the area on short notice for a job and they didn't just treat me like a guest staying in their hotel,...More

Thank Andrew S
Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 2 weeks ago

It was our pleasure to welcome you to the neighborhood. We thank you for sharing your experience.

Reviewed March 31, 2018 via mobile

Celebrating a birthday , we stayed one Friday night .With this establishment being near the Jordan Creek Mall and on Restaurant Row, it made it easy to kick back and enjoy. Rooms are clean. The indoor pool is small, but ok for laps if you...More

Thank iowaer
Response from Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded April 3, 2018

Restaurant Row, have not heard that before but like it, and so true. Thank you for sharing your special day at our establishment. We hope you choose us again.

Reviewed March 1, 2018

Superior location. Easy walking distance to mall and numerous restaurants. Hotel is clean but showing age. In need of an update. Breakfast was cold and not near the level of expectations for this level of motel.More

Thank Don J
Response from Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded March 4, 2018

Thank you for choosing to stay with us. Although we fell short of meeting your expectations, I hope you will consider Residence Inn at Jordan Creek Town Center on your next visit to the Des Moines area so that we can better deliver upon the...More

Reviewed February 18, 2018 via mobile

Stayed in a one bedroom for 4 nights. I am a big Marriott fan, and love Residence Inn concept. Great to have a mini kitchen to make own healthy meals. Pluses to this property: great location by dining and shopping. Staff was very nice. Room...More

1  Thank NCHKCA
Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded February 20, 2018

I would like to thank you for your Marriott loyalty. Our goal is to make sure each guest feels welcomed and cared for. I am glad to hear the staff took care of you and that you enjoyed our spacious suites and location. Whether you...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
$122 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$122 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (31)
Room & Suite (39)
Dining (2)
Questions & Answers
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janet m
August 29, 2015|
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Response from janet m |
I would like to know if you have two room suite for four ladies?. Also if you have any adjoining rooms?
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Room Tips
"Higher up the better"
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"Elevators are slow. Stairs are convenient."
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"If you stay during the week, this property offers evening snacks which vary nightly."
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"Lower Level for pets for easy access"
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