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2/4/2018 2/5/2018
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    SpringHill Suites Des Moines West

    1236 Jordan Creek Parkway, West Des Moines, IA 50266-5825
    +1 844-631-0595
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    2/4/2018 2/5/2018
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    Traveler (22)
    Room & Suite (16)
    Dining (2)
    • Excellent30%
    • Very good35%
    • Average23%
    • Poor8%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (181)
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    1 - 5 of 180 reviews

    Reviewed 5 days ago via mobile

    Jennifer at the front desk was friendly, warm and enthusiastic about serving guests. The room was comfortable with updated and colorful decor. Oddly, the bathroom did not have a fan although there appeared to be a space for it. This meant that the walls, tile,...More

    Thank Rebecca M
    Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 4 days ago

    Thank you for providing your valuable feedback. Please accept my sincerest apologies for their not being a bathroom fan in your bathroom. I have shared your feedback with the appropriate hotel team to ensure this is corrected moving forward.

    Reviewed December 7, 2017

    This hotel has potential...the rooms are nice and spacious but need some updating. The Bathrooms really need updating. The Lobby looks like it has been updated and the breakfast was nice. Coffee was good.More

    Thank Jenifermae
    Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 1 week ago

    Thank you for your valued feedback. Please accept my sincerest apologies that the hotel did not meet to your full expectations. We will be having a complete renovation at the end of the year 2018. We hope to see you in the future after our...More

    Reviewed November 12, 2017 via mobile

    This was our second stay. We found nice updates including spacious breakfast area and hot breakfast items! If you like, Perkins is right next door. Great location off highway with Jordan creek mall down the road. Friendly desk receptionist and clean hotel. Elevator access planned...More

    Thank DMichelle312
    Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 1 week ago

    Thank you for your response. I am happy that your stay was good. We hope to see you in the future the next time your travels bring you back to West Des Moines, Iowa.

    Reviewed November 2, 2017 via mobile

    Upon arriving to the Springhill Suites by Marriott, we arrived at 10:15 pm and could not find a desk clerk for approximately 30 minutes. There is nothing like wanting to take a nice long, hot shower after a long car ride. We were greeted to...More

    Thank Graciemaggie1234
    Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded November 3, 2017

    Thank you for your response. I sincerely apologize that no one was there to greet you at the front desk, no shampoo and dirty glasses in the room and the dirty lounge chair. I have shared your feedback with the appropriate hotel team to ensure...More

    Reviewed October 30, 2017

    Very conviient location and easy to get to off of the 80. Staff were very helpful when I checked in. The room was huge. I stayed on the second floor room 223 and had a very large desk where I could do some computer work....More

    Thank Judy G
    Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded November 3, 2017

    Thank you for taking the time to respond. I sincerely apologize that our pool was not in operation during your stay, we had an issue over the weekend that caused our pool to be shut down temporarily while we addressed the problem. We have also...More

    Awards & Recognition
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Indoor pool
    • Heated pool
    • Price range
    • $88 - $155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in West Des Moines
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your SpringHill Suites Des Moines West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Iowa >
    • West Des Moines
    • Also Known As
    • Springhill Suites Des Moines West Hotel West Des Moines ,
    • Springhill Suites West Des Moines
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    Traveler (22)
    Room & Suite (16)
    Dining (2)
    Pool & Beach (2)
    Hotel & Grounds (13)
    Bathroom (6)
    Business Center & Event Rooms (1)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    August 2, 2017|
    AnswerShow all 4 answers
    Response from Brian B | Reviewed this property |
    I'm not sure. I would guess 10 years or so. They have several nice upgrades.
    February 20, 2016|
    Response from Brian B | Reviewed this property |
    Possibly the executive suites.
    Room Tips
    "Really quiet even though close to freeway."
    Read review
    "floor on upper floors quieter, away from the parked cars on the first floor."
    Read review
    "Pricy as compared to similar accomodations"
    Read review
    "Request a room that is NOT next tot he elevator or ice machine area!"
    Read review
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