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Courtyard Des Moines West/Jordan Creek

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Courtyard Des Moines West\/Jordan Creek
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133 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Cincinnati, Ohio
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Only stayed one night on a business trip. The check in was fine and staff was very helpful in recommending places to go. The room was very clean, very large and comfortable. In the morning, the breakfast was very good and served by a very nice man who worked very hard to handle the crowd. I will definitely stay here... More 

Helpful?
Thank 50Cal2015
Saint Paul, Minnesota
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The staff went above and beyond for us. Both check in and check out were swift and easy. The Bistro server was absolutely the epitome of great customer service, even in the midst of being far from home covering the location as well as working both the breakfast and evening meals. The beds are comfortable, the pool is clean and... More 

Helpful?
Thank manda99
Armonk
Level Contributor
297 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel does what it needs to do but there's nothing special, just the basics. The rooms are clean and the bathroom is ok. Breakfast was mediocre. There's wifi but they charge you for it. Not sure i would come here again.

Helpful?
1 Thank orrdin
Tharaldson, Guest Relations Manager at Courtyard Des Moines West/Jordan Creek, responded to this review

Thank you for your review of our hotel. We are happy to hear that you enjoyed your stay, but are sorry that you only experienced the basics. We strive to provide an outstanding guest experience and it is disappointing that we fell short. We hope if you are in the area, you will give us another chance to provide a... More 

Port Perry, Canada
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 15, 2016

This hotel is located with good proximity to downtown and to the airport. Services in the hotel are excellent. Staff are helpful and courteous. Rooms are a bit dated and some are a bit oddly configured, but they were spacious, clean and quiet.

Helpful?
Thank hallake2
John H, General Manager at Courtyard Des Moines West/Jordan Creek, responded to this review

Dear Hallake2, Thank you for your review of our hotel. We are pleased to hear that you enjoyed your stay with us and that our staff took great care of you. We hope to see you next time you come to the West Des Moines area for business. Have a Great Day! More 

Minneapolis, Minnesota
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 5, 2016 via mobile

Very friendly staff, clean rooms, close to great restaurants and quick shopping. Don't need to drive from hotel to eat dinner which was very nice. 4 stars because bathroom was showing a lot of wear. Overall I would definitely stay at this hotel again!

Helpful?
Thank Shoemom3
John H, General Manager at Courtyard Des Moines West/Jordan Creek, responded to this review

Thank you for your review of our hotel. We are pleased to hear that you enjoyed your stay with us and that our staff took great care of you. We hope to see you next year when you come for the tournament. Have a Great Day! John Holman More 

Moville, Iowa
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

Stayed 2 nights for the Iowa USSSA baseball tourney. Very nice place with a Bistro. I would stay here again, but nothing free. I received a baseball themed care package because I was head coach. Thank you!! Staff was very accommodating and courteous. Great lobby area and outside area to visit with fellow Futures families. Pool area was very small...... More 

Helpful?
Thank Heathmets
Tharaldson, Guest Relations Manager at Courtyard Des Moines West/Jordan Creek, responded to this review

Thank you for your review of our hotel. We are pleased to hear that you enjoyed your stay with us and that our staff took great care of you. We hope to see you next year when you come for the tournament. Have a Great Day! Amy Trostle West Des Moines Courtyard More 

Chicago
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

We stayed here while visiting the family in southwest Iowa yet close enough to the airport and in the center of dining and shopping. The Courtyard is nicely appointed and a typical hotel facility where you hear the neighbors talking, their shower and typical sounds of a moderate priced hotel. But what sets this apart is the staff. We didn't... More 

Helpful?
Thank Jeffery F
Tharaldson, Guest Relations Manager at Courtyard Des Moines West/Jordan Creek, responded to this review

Thank you for your review of our hotel. We are pleased to hear that our staff took great care of you while you were visiting your family. We hope to see you again when you are in town. More 

Davenport, Iowa
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2016

I was in town for a wedding and I had another party coming in later. I had no trouble getting a key to them. Had troubles elsewhere with that before, not here. The hotel is located just off of Mills Civic Parkway which is an area of phenomenal new growth. There is significant choices for sit down cuisine and fast... More 

Helpful?
Thank Elliott W
Tharaldson, Guest Relations Manager at Courtyard Des Moines West/Jordan Creek, responded to this review

We are delighted to hear that you enjoyed your stay at our hotel. We appreciate you taking the time to share your experience and giving us a recommendation. We look forward to seeing you again in the new future. Have a Great Day! Amy Trostle West Des Moines Courtyard More 

Heartland
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 11, 2016 via mobile

Courtyard Marriott is our go-to hotel when we travel...and we travel a lot. Although this isn't the nicest Courtyard we have stayed in (still very nice, clean and comfortable), it had the best customer service. That is largely due to Isaac at the front desk!! What a great employee! Every employee was terrific, but Isaac went above and beyond. The... More 

Helpful?
Thank heartlandfoodie
John H, General Manager at Courtyard Des Moines West/Jordan Creek, responded to this review

Dear Heartlandfoodie, Thank you for taking the time to share your experience with us! We truly enjoyed having your group and are pleased to hear that your stay was a good one. Issac is one of our star team members and I am glad to hear the service was top notch! We look forward to your future visits with your... More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed April 9, 2016

Stayed at the Courtyard Des Moines West/Jordan Creek with a group of students and colleagues from the University of WI-Milwaukee. Really enjoyed the hotel. Great staff, Assist Mgr Greg W really went of his way to make my visit enjoyable, he was very understanding and gracious. Received great customer service from Cass in the Bristo restaurant. My room was awesome,... More 

Helpful?
Thank msrms2
Tharaldson, Guest Relations Manager at Courtyard Des Moines West/Jordan Creek, responded to this review

We truly enjoyed having your group and are pleased to hear that your stay was a good one. Thank you for providing us with feedback. We look forward to your future visits! Have a great day, Cindy Dulaney Courtyard Des Moines West/Jordan Creek More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Whether traveling for business or pleasure, the Jordan Creek Courtyard by Marriott(R) in West Des Moines makes all of your travels successful by providing exactly what you need. From spacious, thoughtful guest rooms to our Refreshing Business lobby design featuring The Bistro-Eat. Drink & Connect. ... more   less 

Additional Information about Courtyard Des Moines West/Jordan Creek

Address: 410 S 68th St, West Des Moines, IA 50266-8312
Location: United States > Iowa > West Des Moines
Price Range: $126 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Des Moines West/Jordan Creek 3*
Number of rooms: 98
Reservation Options:
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Hotel Style:
#3 Family Hotel in West Des Moines
#7 Business Hotel in West Des Moines
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