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Sleep Inn & Suites West Des Moines Near Jordan Creek

Traveler (6)
Room & Suite (23)
Dining (10)
Certificate of Excellence

About

#1 of 23 hotels in West Des Moines
Location
Cleanliness
Service
Value
Certificate of Excellence
The brand new, non-smoking Sleep Inn & Suites® in West Des Moines, IA is a simply stylish sanctuary designed for a happy night of rest near Jordan Creek Mall.Our location off Interstate 35 makes it easy to visit popular Iowa attractions like: Living History Farms Blank Park Zoo Adventureland Park Des Moines Event Center Wells Fargo Center
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Tennis court
Kids stay free
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Sauna
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Spa
Massage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Clothes rack
Coffee / tea maker
Hair dryer
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English

Location

Full view
45Car recommended
Grade: 45 out of 100
25Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
137Reviews
3Q+A
20Room tips
Traveler rating
  • 103
  • 27
  • 5
  • 1
  • 1
Time of year
Traveler type
Language
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  • English
Popular mentions
The guy who checked us in was not very friendly. He never mentioned my membership nor gave us any information about room number, how to get there, pool times, breakfast time.....nothing. He shoved the little envelop with the keys at me & said here, you are all set. Then to top it off our keys didn't work. We had 2 & neither one would work. The room itself was clean, nice & comfy.
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Review collected in partnership with Choice Hotels
Response from gmia225, General Manager at Sleep Inn & Suites West Des Moines Near Jordan Creek
Responded 4 days ago
Hog3, Thank you for taking time to complete a review for us. I appreciate your comments and concerns. I am sorry and apologize for the situation with your check in. I have reviewed with this team member your comments and he also apologizes. Our goal is to have every guest have an amazing stay with us. Thank you for commenting that the room was clean and comfy. We are a highly rated hotel for guest services and cleanliness. I hope that during your stay and at check-out you were well treated. Thank you again. Karla GM
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Clean and spacious room and bathroom. Amenities included a refrigerator, microwave, fast internet, and, in the lobby, coffee and popcorn until 10:00 PM. Very good hot breakfast--hash browns, eggs, biscuits & gravy, oatmeal, waffles, yogurt, cereals, assorted pastries, bagels, and English muffins.
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Review collected in partnership with Choice Hotels
Response from gmia225, General Manager at Sleep Inn & Suites West Des Moines Near Jordan Creek
Responded 3 weeks ago
Nancy, Thank you for reviewing us here at the Sleep Inn and Suites of West Des Moines. I sincerely appreciate all the kind words and I appreciate you mentioning all the amenities we offer. I really enjoy reading that you enjoyed the breakfast. Thank you! Have a great weekend and hope to see you again soon. Karla GM
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Great location, food, rooms, wouldn’t make more popcorn despite it being empty and guests requesting it, but expensive for an average hotel. Would stay again but maybe with a deal/coupon/Choice points to make it worth it.
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Review collected in partnership with Choice Hotels
Response from Sleep Inn W, General Manager at Sleep Inn & Suites West Des Moines Near Jordan Creek
Responded 3 days ago
Jessica, Thank you for taking time to fill out a review. I appreciate your comment and concerns and will review with my team. Thank you Karla GM
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Amazing staff, immaculate, comfortable rooms and the best breakfast buffet ever! We've stayed here every summer since they opened and look forward to our next stay. A little oasis in the middle of Iowa.
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Review collected in partnership with Choice Hotels
Response from gmia225, General Manager at Sleep Inn & Suites West Des Moines Near Jordan Creek
Responded Jun 4, 2019
Sherpa- Thank you for the amazing review! I love your comparison of a "little oasis in the middle of Iowa"..I smiled when I read that! Thank you for being one of our fabulous returning guests. We truly enjoy being of service to you and your family. Have a great Summer. See you soon? Hope so! Karla GM
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The employees are very kind and helpful. The breakfast choices were good. My daughter and I spent three nights here and we enjoyed our stay. The only complaint I would have was that the elevator floor seemed to have the same dirty spots the whole time which makes you wonder about the cleaning. I would definitely stay here again.
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Response from gmia225, General Manager at Sleep Inn & Suites West Des Moines Near Jordan Creek
Responded Jun 1, 2019
kpayton583, Thank you for taking time to review us here at the Sleep Inn and Suites of West Des Moines. I am very happy to read that the team/staff here treated you well. Thank you for bringing to my attention the situation with the elevator floor. We have a cleaning list for the /teamstaff to follow, not sure how the floor was missed, but will make sure our cleaning team takes a look at that daily. Thank you again for the kind words.. Karla GM
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PRICE RANGE
$104 - $173 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaWest Des Moines
NUMBER OF ROOMS
65
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