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Comfort Inn & Suites Waterloo

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Comfort Inn & Suites Waterloo
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171 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Reviewed 6 days ago NEWvia mobile

we're from around the area and just wanted to find a place we could take our kids swimming and just get away for the night and i'm glad we chose this place. from the moment my wife's and kids and I walked through the door we enjoyed our visit. the pool was just the right temperature and everything. now sure...

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Helpful?
Thank Michaela K
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for writing this review. We love it when our local community has the opportunity to enjoy our hotel, especially our heated pool! I am very lucky to have such an attentive staff that is always looking for ways to assist our guests. We truly do enjoy working at our Comfort Inn & Suites. We are looking forward to...

Clive, Iowa
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

Quiet, spacious, clean room. Staff were very pleasant, even with a cranky customer which was checking-in prior to me. Lobby and breakfast area were clean, hallways appear somewhat worn from guest traffic. Had problems with toilet..judging by staff reaction it was a common problem. This is not original Comfort Inn which explain dated layout of bathroom, and its loud fan....

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Thank Ratherbeonabike
About Hotel's Favorite Review
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. The issue has been fixed, and we appreciate the feedback. My entire staff is proactive in finding issues, and we...

Reviewed 3 weeks ago

I came up to visit my sister who is going to college at UNI. This is a great hotel for the price and is very easy to get to as well as it is located within a great distance from places to eat and the mall. The hotel staff is always welcoming and very friendly. The pool has a little...

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Thank Blake C
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for writing this wonderful review. We host many guests that visit family attending UNI. We have such a great location that is close to UNI, and so many shops and restaurants. We hope to see you again soon! Sincerely, Jim Burbridge General Manager

Liberty, Missouri
Reviewed February 13, 2017

An excellent value in hotels in Waterloo, IA. The hotel is well-maintained, clean and convenient. Breakfast is a notch above other "breakfast included" offerings. Staff members are courteous and helpful. Recently renovated, the rooms are fresh and the beds and bed coverings are especially comfortable.

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Helpful?
Thank Baldy47
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We hope to see you...

Paris, France
Reviewed February 6, 2017

Was in town for a conference and the hotel staff went out of their way to make our stay exceptional! Both Michelle and Karmen were friendly and helpful and assisted us with finding restaurants, setting a late checkout, and stowing our luggage until our airport shuttle arrived. We were very satisfied with our stay.

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Thank BoonieDog
Kannapolis, North Carolina
Reviewed January 3, 2017 via mobile

The hotel was very nice. I asked for a bottom room. They had it ready and waiting when I got there. They have an indoor pool. Nice for kids. Great breakfast. Even had biscuits and gravy. Yummmmy. The front desk lady when I checked in was very pleasant. Even the lady doing the breakfast was nice. Clean room. Sink was...

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1Thank theresa f
Reviewed November 26, 2016

Hoping for a quiet, clean room with comfortable beds. We were not at all disappointed. After 6 1/2 hours of power shopping for our Adopt-a-Family Christmas Wish Lists, we checked in after midnight. We were greeted warmly, and were met with extraordinary hospitality. Our room was clean and comfortable. Not as quiet as I had hoped, due to hearing semis...

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Thank Julie J
Reviewed November 25, 2016 via mobile

Awesome staff and place is very inviting. Rooms very clean and relaxing. Very quiet for all the people there.close to shopping.we will definitely stay again. The breakfast needs some work but good variety

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Thank Tree15
Oakdale, Minnesota
Reviewed November 24, 2016 via mobile

November camping, sustained winds over 25 mph with rain and sleet pellets hammering our little camper. Comfort Inn and Suites said we could check in early! Cold, tired and in pain, we walked into a well lit reception. Easy check in, friendly staff. Lucille was our angel. She took one look at our condition, dropped everything, grabbed our cart, assisted...

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3Thank lilbelle2
Black Hills, South Dakota
Reviewed October 12, 2016

Michelle checked us in and was the friendliest and nicest person to deal with. My husband can be a bit of a grump after a long drive and she was so accommodating and lovely. We had a great night's sleep - decided to stay another night. We have stayed at this Comfort Inn four times and each time Ann is...

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Helpful?
Thank SassyLutheran
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn & Suites in Waterloo, IA near Crossroads MallLocated adjacent to shopping at Crossroads Mall, the Comfort Inn & Suites® hotel in Waterloo, Iowa offers easy access to Cedar Valley Arboretum and Cedar Valley Trails, 106 miles of hard-surfaced trails and 10 miles of water trails perfect for a variety of outdoor adventures. This Waterloo, IA hotel is also convenient to the Grout Museum of History and the University of Northern Iowa, home of the Panthers.Waterloo is home to John Deere Waterloo Operations, as well as Lost Island Water Park, the Waterloo Riverfront and a Downtown Museum District featuring the Waterloo Center For the Arts.Guests of this Waterloo, IA hotel are invited to relax in the indoor heated pool and enjoy the following additional amenities:Free wireless high-speed Internet accessFree newspaper Monday through FridayFree coffeePet-friendly hotel; additional fees applyYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms at this non-smoking hotel offer a 32-inch high-definition flat-screen television, a microwave and refrigerator.Its perfect location and convenient access to area attractions make the Comfort Inn & Suites a great place for business and leisure travelers in the Waterloo, IA area. ... more   less 

Additional Information about Comfort Inn & Suites Waterloo

Address: 2011 LaPorte Road, Waterloo, IA 50702 (Formerly Fairfield Inn Waterloo)
Location: United States > Iowa > Waterloo
Price Range: $79 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Waterloo 2.5*
Number of rooms: 57
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Also Known As:
Fairfield Inn Waterloo
Fairfield Waterloo
Waterloo Fairfield Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites Waterloo staff and other travelers.
2 questions
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Des Moines, Iowa
6 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Next time, I'd ask for one away from freeway to nix semi traffic noise.”
 of 5 bubbles , Nov 26, 2016 | Read review
“every room is nice.”
 of 5 bubbles SassyLutheran, Oct 12, 2016 | Read review
“If you want a specific floor or room, I have a feeling they will try to accommodate you if you let them know.”
 of 5 bubbles rivergirl5, Oct 11, 2016 | Read review
“easy accessability”
 of 5 bubbles fsleuer, Jun 7, 2016 | Read review
“There is a car wash on one side of the hotel, but it wasn't a disturbance on the day we arrived.”
 of 5 bubbles DeidreH197, Apr 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question