Very helpful staff, Kayla and Jay. Room clean, nice soft bed. Jay he led to get us a good rate, Kayla very pleasant at check in, good hotel to stay while in waterloo. Bathroom very clean, room was updated and painted.
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We had the pleasure of staying at the Comfort Inn and Suites in Waterloo recently. This was our first stay at this hotel and we were not disappointed. The appearance is fresh and appealing, everything is clean and the staff is pleasant and helpful. We...More
We checked in only to find the hotel pool was closed. Literally one of the main reasons we booked here so our kids had something to do. Anyway the front desk lady was supper nice and understanding of our desire to cancel this reservation and...More
Thank you for taking the time to write this review. I understand how frustrating it is to find out that our pool was closed. We had to close it for one day, and that issue is corrected and it is reopened. We hope that you...More
In Waterloo this weekend for a bowling tournament. Needed a place for one night. The staff was very friendly and the room was in decent shape. The bed was a little hard for my likely. The shower did not drain well - you are standing...More
This hotel is clean, convenient and meets all expectations. The staff make this a place I'd go back to. The breakfast was standard with hot and cold items. One bonus was pumpkin spice waffles. The rooms were sufficient for basic needs with a refrigerator.
"We requested a quiet room and were not disappointed: near the end of the hallway, away from the elevator and..."