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Holiday Inn Express Waterloo

125 reviews
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Traveler (11)
Room & Suite (16)
Dining (3)
Overview
  • Excellent46%
  • Very good28%
  • Average16%
  • Poor8%
  • Terrible2%
Travelers talk about
“hot tub”(10 reviews)
“snack hour”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Waterloo
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)Write a Review
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Traveler rating
56
34
20
10
3
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LanguageEnglish
56
34
20
10
3
Show reviews that mention
All reviewshot tubnearby interstatesnack hourgreat breakfast in the morninggreat place to lay your headnice hotelother hotels in the areahotel chainwould stay here againclean roomcedar rapidsnext morninga great staystaff was friendlynancyfridgeworkout
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1 - 5 of 123 reviews
Reviewed 2 weeks ago via mobile

The view from the road leads you to believe it's a brand new motel but upon entering the room you are met by a stale scent. That could really be anything I suppose. The TV channels leave a lot to be desired unless you are...More

Thank markgU8628IT
Response from Sarah E, General Manager at Holiday Inn Express WaterlooResponded 2 weeks ago

Thank you for taking the time to review our hotel. I am pleased to know that you found the staff to be friendly and the room was clean as we strive to make every guest feel welcomed and comfortable. I must say I am puzzled...More

Hotel's Favorite
Reviewed February 24, 2017 via mobile

We have been staying here several times a month since October whenever we come to watch our son play hockey. Shawntel, Nancy and the rest of the staff make sure we have a great visit. The hotel is clean and the breakfasts are good. This...More

Thank JVM414
Management response:Responded February 27, 2017

Thank you so much for taking the time to review our hotel. It is always a pleasure to have you stay with us. I am happy to hear you are pleased with the service you receive and we hope to see you again soon!

Reviewed November 3, 2017

Well the hotel is under renovations and will be really nice when done. Good breakfast, friendly staff, and right by good shopping and restaurants. The only thing I found was two socks and a wrapper under my bed that were not mine.More

Thank AuditorC
Response from Sarah E, General Manager at Holiday Inn Express WaterlooResponded November 4, 2017

Thank you for taking the time to review our hotel. I apologize you found socks and a wrapper under your bed. Be assured I have spoken with our housekeeping team to make sure they are checking this area on a daily basis. I'm happy to...More

Reviewed October 14, 2017

Hotel was was having work done, but friendly staff made up for it. Just a really friendly group of employees. I am relatively low maintenance, but every question or directions I had or needed was answered. Room was clean and comfortable.More

Thank peeshCharleston_SC
Response from Sarah E, General Manager at Holiday Inn Express WaterlooResponded October 17, 2017

Thank you so much for taking the time to review our hotel. I am very pleased to know you enjoyed your stay with us. Renovations can be a tough time for any property so I will be sure to pass your kind words on to...More

Reviewed September 2, 2017

We liked this HIX once we found it. There are many confusing exits, streets and bewildering entrances off the confusing interstate. Waterloo itself has many confusing one way streets. If you go for the Five-Sullivan's Museum as we did, be careful. The one-way streets will...More

Thank Buckeyesandi
Management response:Responded September 5, 2017

Thank you for taking the time to review our hotel. It was our pleasure to get yo know you a bit while you stayed with us and hear about some of the exciting placed you've visited. I'm happy to know you made it home safely...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Breakfast Available
Dry Cleaning
Laundry Service
Self-Serve Laundry
Things to do
Pool
Hot Tub
Fitness Center with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
$107 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$107 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (11)
Room & Suite (16)
Dining (3)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"The room I had was right next to highway"
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"Stay on the first floor to be near an Ice machine and the ONE Microwave in the Hotel."
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"The best was the most restful on this 12 day trip with 8 hotels."
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"Go elsewhere"
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