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We have stayed several times at the Isle Casino Hotel in Waterloo. Rooms are spacious, clean and well-appointed. Whether you gamble or not, this is really the most upscale hotel in Waterloo, and rates are reasonable. The fine dining restaurant has steaks, seafood and very...More
Response from IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel WaterlooResponded July 10, 2015
Hello, thank you for your review and for playing with us. We are happy that you enjoyed your visit and we can't wait to see you again! Thank you.
We stayed overnight beginning on July 3rd, 2015. Check-in was held up a bit because not the all rooms were cleaned by 5:30pm when we attempted to check-in; causing certain inebriated guests to throw temper tantrums. Once that entertainment passed, Our clerk was pleasant and...More
Thank Paul Z
Response from IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel WaterlooResponded July 6, 2015
Hi Paul, thanks for your review! We appreciate your detailed feedback and we're glad you enjoyed your visit with us. We look forward to seeing you again soon.
Thank you, Isle!! I've stayed with you several times the past couple of years. Whether it's on business, going to the Dome to watch my son play, or mini vacation- I always choose The Isle to stay. Wonderful staff, nice rooms, fun pool area, lots...More
Response from IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel WaterlooResponded July 1, 2015
Hi there, thanks so much for the great review! We so glad you always enjoy your visits with us and we agree, the pizza at Lone Wolf is amazing! Thanks for the great feedback about our staff and our facilities! We hope to see you...More
We will be staying here over the 4th of July and after reading all these reviews I am worried I made a bad choice of a place to stay. I am worried about the room reviews and the staff. I am hoping have not made...More
1 Thank Rhondaartman
Response from IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel WaterlooResponded June 25, 2015
Hi there, thank you for your review. We look forward to your visit and would like the chance to ease your concerns. When you have the time, please feel free to reach out to us at 319-833-2276 or IsleWaterloo@islecorp.com. Thanks!
I not not typically this picky but the hotel really bothered me. I can sleep almost anywhere but could not here. The pillows are horrible and the a/c is loud. The lighting in the bathroom is beyond bad. There was no water pressure in the...More
Thank Stephanie M
Response from IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel WaterlooResponded June 23, 2015
Hi Stephanie, thank you for your review. While some of our rooms are not as new as others we always demand cleanliness, attentive service, and a comfortable stay for all of our guests. We would like to talk with you further about your visit with...More
$85 - $91 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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